MadCap Software Forums

Having the same issue in 2021. Sharepoint 2016

Flare 2021r2
Output, HTML5

TIA!
Trish

Output is PDF.
Flare 2020 r2
Windows 10

Problem

Our service procedure manuals contain a change table that uses a cross-reference to each topic that has changed, formatted as a page number.
Several topics are reused in each procedure, therefore multiple times per manual. Example: The first ...

Did we ever find a solution for this?

I have submitted a ticket. I have a colleague that is having this happen a lot - sudden onset. I cannot recreate it.

Thanks!
Trish

I'm reaching out to anyone here who may have been asked to prove that content that is output in PDF will be the same in HTML.

Background: Reviewed, approved, and verified content is released in PDF. We want to offer that approved content in HTML 5 also. The FDA wants assurance that the content will ...

Thanks Dave. I'll give that a go.

Hi all,

I think I know the answer to this, but I'm going to ask anyway.

I'm using a responsive top nav template. It is for internal service documentation, so I want the logo to take the user back to the home page, not out to the company website. I got that done, no problem.

Now I want to make ...

I have had several of my teammates ask to disable the poorly placed and unhelpful popups that describe the attributes of a style in the Styles window. In the What's new section of help, MadCap just says that it will happen on hover. There are no instructions for disabling this unfortunate feature ...

Windows 7
Analyzer 9
Flare 12

I love Madcap. But Analyzer reports, not so much.

We employ heavy reuse of topics in TOCs. For example, a topic that describes a power cycle will appear in many procedure TOCs. I love the link viewer, because it shows me all of the TOCs that use my power cycle topic ...

Thanks Subquark. I have been contemplating the work-arounds, such as snippets. Also playing with hyperlinks that open as popups, which is proving sub-optimal.

Thanks Nita. I was afraid of that.
Trish

Hi all,
Windows 7, Flare 12.0.5591

Here is the story. Our primary output is print. We have procedures that are headings plus sub topics. They all flow together in the print output.

I've been asked to make the same thing happen in HTML5.
Parent topic = H3 plus some content
Subtopics are h4 plus ...

I just worked with my company's IT and we looked at Java, Silverlight, and Flash, since those things were recently updated. Silverlight was corrupt but that didn't fix it. We also checked virus scan - no apparent issue there. We did not check dot Net. What should I look for?

I have uninstalled ...

Hi all,

I recently got a new computer. It had a weird issue with Notepad++ popping up every so often. IT came, went to the Win registry to remove the offending program.

NOW when I try to import, the browse window starts to open, freezes up, and Flare stops responding. I've unbound the project, I ...

And I answered my own question. I found one more article in the online help. Talked about setting mc-heading-level. I didn't see that one, until I toggled alphabetical order for the properties. h4 was set to 4 by default. I changed it to heading level 3. THEN in indented. Why? No idea. But that ...

I too have found the Flare help on print TOC setup "unhelpful". Spectacularly so. I have an h4 that I cannot get to indent in the generated TOC. Yes, I edited the p.TOCx (where x is the level number). Nope. I also created madcap|tocProxy classes to handle the TOC. Still NOPE. What am I missing? The ...

I FEEL SO DUMB!

I had renamed the working directory with my test files with a #. It wasn't the FM file, it was the windows directory!

If it were me, I'd import the files (lowest level), then recreate the books using different TOCs, and possibly different targets. I believe that Flare will break your books up for you, but that takes some planning.

My preference is to start with the smalles chunks possible. Depending on how you ...

A colleague and I are doing an evaluation for Flare to be our next authoring solution. Up until 2 days ago, I could import every FM document I tried for testing. We recently had to set aside the eval due to other project issues. I picked the eval project up again and tried to import some more FM ...