MadCap Software Forums

*****EDIT***** To start, I just realized I keep saying "NorthWest". Sorry about that.

Second, I'm now reading the bit about it not working if you launch it locally, which is what I was doing this morning, and I was also seeing the error. I tried publishing it to our web server and it's still not ...

Update on this ... I got close, but not close enough.

To start off with, I used NorthWest's code exactly before experimenting, and I also put the .vtt file in the same folder as the .webm file:


<video id="video1" controls="">
<source type="video/webm" src="../Resources/Multimedia/VideoName ...

Thanks for the tip! I got pulled away on other things today, so I'm going to try out the captions file trick ASAP. Otherwise, will consider Vimeo.

Thank you! Okay, I think this makes more sense to me today. I was down the rabbit hole and everything was making me bleary eyed. I was mainly confused about where that CC file would go - inside the Flare project, or sitting outside of it somewhere. Inside the Videos folder and pointing to it makes ...

Hey guys - We're in a competitive market, so keeping our full-blown technical & training content limited is important. Our knowledge base files are published to an FTP site, and the content is launched in a secure browser that can only be accessed from the software. For years, we've embedded .mp4 or ...

Was just browsing this index and came across this post. This is exactly something I could use. The people who use our output aren't all tech savvy and I've been trying to come up with ideas on how to help them find things easier in the output. I have a custom search results page with a little blurb ...

Hey everyone. I see a lot of output online that have multiple stylesheets. I have a few projects, one that's pretty massive for enterprise software, but I've never done anything like carry multiple stylesheets or linking stylesheets like MadCap's newer short video: https://youtu.be/K4HaN5X7TAk?si ...

Hey scap - Sorry you're going through this. GitKraken ended up being my savior even after that last debacle. It ended up happening another time, albeit I caught it early enough. I am 99% sure that the Flare Git source control interface struggles when there is a file conflict (two branches have edits ...

Unfortunately, no. I ended up giving up on it. I have the variable in a couple of other projects and they work just fine. The project that I was struggling with it on in 2019 ended up getting retired actually.
I'm working on a new project that's replacing that project... So I will eventually get to ...

UPDATE: I did the repair on the MadCap installation. So far, so good... I hope.


UPDATE: The repair on the MadCap installation didn't seem to solve the problem. Nothing is shaking out from my computer's logs, either. Bummer.

Richard - At the risk of sounding incompetent... How does one go about doing a "repair" on the Flare installation?

EDIT: Never mind - I think you must be talking about the Windows Repair. I will give that a shot. Fingers crossed.

Thanks for the input to both of you.

Unfortunately, neither match my predicament. It's just happening while I'm doing regular things. For example, I'll be typing away in a topic file and then it just freezes, then closes. No error or anything. Or, I might be inserting a responsive layout row. The ...

Has anyone experienced this? I just recently updated to Windows 11 22H2 and I know from experience that this version has a lot of issues. I'm hoping that's not it.

I've been watching my computer processes on one monitor and when it occurs, I'm not seeing anything jump out at me. I haven't been in ...

I posted about this yesterday in the CSS index, but that turned out to be a red herring. I figured out, after a ton of trials, that my PNG images are coming out super tiny in PDF output only (even without a thumbnail class or ANY styling applied). All JPEGS are coming out fine in printed output ...

I hope this reaches you. Coming from 6 years in the future...

I'm having this same problems. Any JPEG images that I have in my project come out fine in the print output. But all of the PNG images turn out tiny. I've spent days thinking CSS and/or thumbnail was the problem, but that was a red ...

Editing my original post since I can't find a way to delete it.
When I create branches & do commits in MadCap, it seems to run along fine until something suddenly happens. Then it'll slow everything way down. A fresh re-bind seems to help, but then I lose all of my history.
I've been testing with ...

lmao that was totally me. I felt like I just torpedoed my project. Actually I still do. I'm in some limbo hell right now where about 50% of my content merged and the other 50% didn't. I've restored backups, tried analyzing manually... I'm not even sure what else I can do except literally go through ...

I'm sad to see no one has found a solution. I am, unfortunately, in the same boat. I've used branches & merged them without issue but today I went to merge a rather large branch and everything fell apart. Like others have stated, it was taking so long that I killed it. Then, to my dismay, I found ...

Thanks for the response. After I posted I spent a very long while working on it. Once I confirmed the print medium settings in the master stylesheet were responding to printing HTML, I started zoning in even more. I realized that on this particular page it happens to be a table getting split at a ...

Starting with the fact that I'm new to anything related to printing.
We have a successful HTML output, but some of our users still want that good old fashioned printed page. We deliver our content in a Chrome browser for security reasons.
One of our users used the print option and ended up with a ...

To user 'heal' - Thank you from the future in 2022! I have a client who wants just a single article (all on an .htm Topic) as a PDF and this saved the day. I've been using MadCap for 4 years and never noticed that.

Micro content is a good idea. In my last project I utilized that. My only issue with micro content is that we have similar terminology for multiple different areas. So "un-post an accounts receivable invoice" and "un-post an accounts payable invoice". In the last project I found ways to make a ...

Thanks. Yeah, I've tried synonyms. I had them in there for a long time and it was only recently that I realized they weren't working for hyphenated words

I feel like I've exhausted my ideas. I tried synonyms but that doesn't seem to work. I've tried the handful of options in the Glossary, which we heavily use for searching in the HTML output. So I come to you guys.

We have several words that can be hyphenated or not depending on who's typing. As a ...

Maybe there's a better way to do this. I'm given software release notes in an Excel doc that's part of a larger organizational document. Was hoping to just copy or import the two columns I need into a table on a Topic that I keep for this purpose. I'm sure there's a more modern way of doing this but ...