Search found 30 matches

by jamesw
Mon Mar 16, 2009 9:56 pm
Forum: Feedback Explorer and Server
Topic: registration (user profile) problems
Replies: 13
Views: 14966

Re: registration (user profile) problems

We have also had a lot of users find that they have to reregister frequently. We have WebHelp systems and use Feedback Server v1. Some of the reasons this has occurred:
- user registers with IE, and then uses a different browser (e.g. Firefox or Chrome) to leave a comment.
- user fills in the email ...
by jamesw
Mon Mar 16, 2009 3:59 pm
Forum: Feedback Explorer and Server
Topic: Can't move comments box
Replies: 1
Views: 2738

Can't move comments box

One of my users told me "I wish the comments box was moveable – it goes right over the top of the page you want to add comments for!!"
I think she's right. Does anyone know a way to do this?
If not then it would be a good enhancement to allow the user to move the Comments box (the box that prompts ...
by jamesw
Thu Nov 06, 2008 3:47 pm
Forum: Feedback Explorer and Server
Topic: allowing users to opt out of participating in feedback
Replies: 3
Views: 5153

allowing users to opt out of participating in feedback

If a user installs a feedback-enabled help system, I believe that the system will push to the feedback server, information about which search terms that user has searched for. Is there a way for a user to choose to opt out of this? (i.e. for the user to click something, or do something, which will ...
by jamesw
Tue Aug 05, 2008 6:24 pm
Forum: Flare's General Discussion
Topic: Choose between linking PDF files or Mark of the Web? Really?
Replies: 27
Views: 23764

Re: Choose between linking PDF files or Mark of the Web? Really?

Thank you LTinker68 for that excellent workaround!
I have a web help system deployed on a web server and also on local windows xp SP2 machines. I've got hyperlinks to external PDFs that weren't working locally and I was just about stuck after reading everything I could find about this issue. I ...
by jamesw
Tue Nov 27, 2007 3:12 pm
Forum: Feedback Explorer and Server
Topic: What's considered a \"Recent Comment?\"
Replies: 5
Views: 6603

No Recent Comments

I also can't see any Recent Comments. However comments do appear in the Topic Comments pane, and they have been added and approved in the last 24 hours.
Roy, did this start working for you?