Search found 152 matches

by Ineffable
Tue Nov 18, 2008 11:17 am
Forum: Tips and Tricks
Topic: "Related Items" not getting changed
Replies: 1
Views: 1717

"Related Items" not getting changed

I've changed the text on the "Related Items" dropdown in the stylesheet, but it isn't being changed in my output.

In my stylesheet (I'm only using one), I went to the relatedtopics style and made the change there, as per already noted instructions elsewhere in this forum. However, the output still ...
by Ineffable
Fri Nov 14, 2008 2:50 pm
Forum: Tips and Tricks
Topic: Flare Tip
Replies: 9
Views: 8148

Re: Flare Tip

I realize this is probably three months too late to be helpful, Michelle, but...

1. Open your stylesheet (Content Explorer -> Resources -> Stylesheets).
2. Ensure you have Advanced View mode on. You should see a list of classes in the left pane and a set of Properties in the right. If you see ...
by Ineffable
Wed Nov 12, 2008 10:32 am
Forum: Flare's General Discussion
Topic: Topic Status Feature
Replies: 4
Views: 2223

Topic Status Feature

In RH, one of the tabs in the Topic info pane was Status. This enabled me to check boxes about the topic's status: In Review, Pending, Complete, and so on.

Does Flare have this feature? I am currently using v3.1.

Seems like an easy feature to implement, but I can't seem to find something that ...
by Ineffable
Mon Nov 03, 2008 3:35 pm
Forum: Flare's General Discussion
Topic: Is a topic included in the TOC?
Replies: 7
Views: 4016

Re: Is a topic included in the TOC?

Richard Ferrell wrote:Analyzer would be a way to go, It shows what topics are not in TOC, Show broken links, Files that are not being used, Snippet suggestions. Check it out https://www.madcapsoftware.com/products/analyzer

That worked. Thanks!
by Ineffable
Mon Nov 03, 2008 1:53 pm
Forum: Web-based Outputs
Topic: Search Highlighting
Replies: 3
Views: 2134

Search Highlighting

By default, does search highlighting change the size and weight of the text that is highlighted?

When normal text in my WebHelp output is highlighted, it's simply bolded and highlighted. However, my H1 text, which is a few points bigger and red, get turned into normal text when highlighted. Remove ...
by Ineffable
Wed Oct 29, 2008 10:56 am
Forum: Flare's General Discussion
Topic: Site Map?
Replies: 0
Views: 1056

Site Map?

RoboHelp had a site map function.

Why doesn't Flare?

I need to reorganize my help system, and a site map would help tremendously.

Am I missing a feature that does the same function but is called something else?

Thanks.
by Ineffable
Fri Oct 24, 2008 12:39 pm
Forum: Tips and Tricks
Topic: Insert Javascript in main frame file
Replies: 8
Views: 7778

Re: Insert Javascript in main frame file

I just found out that for some server-side authentication to work, I have to place some Javascript in the main frameset file (the OUTPUT FILE field in the BASIC tab of the Target).

I can place it in there manually after I generate an output; is there a way to place it in the source files?
by Ineffable
Thu Oct 23, 2008 11:25 am
Forum: Feedback Explorer and Server
Topic: registration (user profile) problems
Replies: 13
Views: 14966

Re: registration (user profile) problems

I am also having this issue.

One potential reason is that my site is behind a login screen; users must login to our Oracle-based server before they can even see the help system. Is the Feedback Service encountering the login screen behind the scenes as it tries to authenticate when I click the ...
by Ineffable
Sat Oct 18, 2008 1:11 pm
Forum: Feedback Explorer and Server
Topic: RSS feeds?
Replies: 1
Views: 3008

RSS feeds?

I am interested in getting the Feedback Service. I notice that comments/posts are segregated to the page they're part of. Which is fine and a notable feature of the system.

In my help system, I have a table on the home page that shows, when users log in, what the latest changes are. However, I ...
by Ineffable
Fri Oct 17, 2008 12:25 pm
Forum: Flare's General Discussion
Topic: Flare 4: Locate in Content Explorer doesn't work anymore?
Replies: 21
Views: 12443

Re: Flare 4: Locate in Content Explorer doesn't work anymore?

What you need to do is make sure that the topic has the focus before clicking on the Find in Content Explorer button. If another part of the interface has the focus then the Find In function doesn't work because it doesn't know what you want to find. What I do is click in the text of the topic ...
by Ineffable
Fri Oct 17, 2008 11:00 am
Forum: Flare's General Discussion
Topic: Flare 4: Locate in Content Explorer doesn't work anymore?
Replies: 21
Views: 12443

Re: Flare 4: Locate in Content Explorer doesn't work anymore?

I have this same issue, except I am using v3.1.0.

Any ideas? Locate content in TOC works fine, but not in Content Explorer. Wherever the focus happens to be in the Content Explorer, that folder that is highlighted just sort of lazily flashes, but it's not the folder that contains the file ...
by Ineffable
Mon Jul 28, 2008 2:47 pm
Forum: Tips and Tricks
Topic: Several master pages
Replies: 11
Views: 8846

Re: Several master pages

Did you ever specify a masterpage for the <html> tag in the stylesheet? If you did, then I believe that'll override what you have specified in the target. You should specify a masterpage in the target and not the <html> tag if you want the masterpage applied to ALL topics. If you want to have a mix ...
by Ineffable
Mon Jul 28, 2008 11:41 am
Forum: Tips and Tricks
Topic: Several master pages
Replies: 11
Views: 8846

Re: Several master pages

I have a related issue: I have multiple master pages. I also have multiple targets, each of them assigned to a different master page. But no matter which target I select, it always selects the same master page.

I even applied conditions to the master pages and targets, yet no matter which target ...
by Ineffable
Thu May 29, 2008 11:01 am
Forum: Capture's General Discussion
Topic: Palette disappears
Replies: 1
Views: 2662

Palette disappears

Yesterday the palette was there, today it's gone.

The only unusual thing is that it was named MyPalettes. The default palette is called MyPalette. However, both were used successfully for months. Then MyPalettes suddenly disappeared today. The name should have nothing to do with it; a computer ...
by Ineffable
Thu May 22, 2008 2:38 pm
Forum: Styles, Stylesheets and XML
Topic: Aren't underlined hyperlinks THE web style usability std
Replies: 9
Views: 7307

Re: Aren't underlined hyperlinks THE web style usability std

Should underlined links be used on a WebHelp system for bicycle riders?

I don't see blind people up in arms because local area trails aren't marked with Braille Botts Dots.

In fact, WebHelp systems for bicycles (and cars, skateboards, wakeboards, etc.) should have a MAXIMUM font size, say 8pt ...
by Ineffable
Wed May 07, 2008 9:31 am
Forum: Capture's General Discussion
Topic: Capture still in beta
Replies: 2
Views: 3275

Re: Capture still in beta

RamonS wrote:Did you submit a bug report here? http://www.madcapsoftware.com/bugs/submit.aspx

Thanks!
I will give it a shot.
by Ineffable
Wed May 07, 2008 9:31 am
Forum: Capture's General Discussion
Topic: Rotate?
Replies: 13
Views: 16473

Rotate?

Can you rotate an image in Capture? I have some graphics I added to the palette. I then drag the graphic from the palette. However, I can't seem to rotate it. Is this basic ability not present in Capture? I am using 2.0.1.
by Ineffable
Wed Apr 30, 2008 10:53 am
Forum: Flare's General Discussion
Topic: Strange image border phenomenon
Replies: 2
Views: 2659

Re: Strange image border phenomenon

There are occasions where the XML Editor doesn't display exactly what you see in the compiled output. If it's fine in the output, then ignore it for now and submit a bug report to http://www.madcapsoftware.com/bugs/submit.aspx . It's probably a bug in the underlying Internet Explorer component that ...
by Ineffable
Tue Apr 29, 2008 2:13 pm
Forum: Capture's General Discussion
Topic: Capture still in beta
Replies: 2
Views: 3275

Capture still in beta

When My Profile is set to JPEG, Capture keeps wanting to save my image as .BMP. And if I let it save it as .BMP--guess what!--I get a 'Failed to run command 'Save'. Exception: Object reference not set to an instance of an object.' error.

It shows me the captured image, but I can't do anything with ...
by Ineffable
Tue Apr 29, 2008 2:02 pm
Forum: Flare's General Discussion
Topic: Issue creating templates
Replies: 3
Views: 3314

Issue creating templates

I followed the directions in Flare help to create templates, but I'm getting an error.

I copy all the necessary items from my existing topic into the folders specified.

I then select File > New Project...

I enter a Project Name and select a Project Folder.

I select a language (English, in my ...
by Ineffable
Mon Apr 28, 2008 3:09 pm
Forum: Flare's General Discussion
Topic: Strange image border phenomenon
Replies: 2
Views: 2659

Strange image border phenomenon

Please check out the attached image.

Note how the bottom border I have placed AROUND the image goes THROUGH the image.
Also note that it started occurring on step 42; all the previous 41 steps, which have images as well, do not exhibit this phenomenon.

This only shows up in the XML Editor. When ...
by Ineffable
Thu Apr 24, 2008 3:40 pm
Forum: Flare's General Discussion
Topic: Is a topic included in the TOC?
Replies: 7
Views: 4016

Is a topic included in the TOC?

In RoboHelp, it was easy to tell if a topic was in the TOC or not.

How does Flare handle this?

Here is my workflow:

-January I create 50 topics, a TOC, and then publish.
-In June, I add another 50 topics, in various places throughout my help system.
-Now I have 100 topics, but I don't know ...
by Ineffable
Thu Apr 24, 2008 10:56 am
Forum: Tips and Tricks
Topic: Modification Date variable?
Replies: 3
Views: 3319

Modification Date variable?

Is there a way to add an automated Modification Date variable to Flare?

By automated I mean that the date only updates if I open up a topic and make a change to it. I currently use the date variables but, of course, it updates to today's date regardless of whether I make changes to the topic or ...
by Ineffable
Thu Apr 24, 2008 9:29 am
Forum: Web-based Outputs
Topic: Bacckground color of selected TOC item
Replies: 2
Views: 2441

Re: Bacckground color of selected TOC item

LTinker68 wrote:See the article in the MadCap kb at http://kb.madcapsoftware.com/default_csh.htm#OUTW1018F.
Awesome. Thanks for your help!
by Ineffable
Wed Apr 23, 2008 4:30 pm
Forum: Web-based Outputs
Topic: Bacckground color of selected TOC item
Replies: 2
Views: 2441

Bacckground color of selected TOC item

It's probably right in front of me, but I can't seem to find it:

The background color of the selected item in the TOC.

I can tweak the hover color, but right now it seems to be stuck at the same color as my TOC background. How are they changed independently?

I've gone through every style in ...