Search found 277 matches

by mattf
Tue Jul 14, 2015 9:59 am
Forum: Web-based Outputs
Topic: How do you link to a specific place in a different topic?
Replies: 6
Views: 3064

Re: How do you link to a specific place in a different topic

Thanks Ramon. I did a test and it works when I add a bookmark and precede it in the path with #.

But can this be done with headings already there? These have spaces in them, which my bookmark did not. Because people may not know what a bookmark's name is or whether one is even there, my goal would ...
by mattf
Mon Jul 13, 2015 2:14 pm
Forum: Web-based Outputs
Topic: How do you link to a specific place in a different topic?
Replies: 6
Views: 3064

Re: How do you link to a specific place in a different topic

Does anybody know to link to a bookmarked place in a topic from OUTSIDE the webhelp? I can send someone a link to a topic, but I'd like to send them a link to a particular heading. Is this possible?

Thanks,
-Matt
by mattf
Thu Apr 23, 2015 1:31 pm
Forum: Web-based Outputs
Topic: first line of every topic breaks too early
Replies: 6
Views: 1727

Re: first line of every topic breaks too early

Hi Chris,
Yes, floated right and yes, fixed height.
After reading your reply I set height to 'automatic' and tickety-boo...golden.
Thank you so much.
-Matt
by mattf
Thu Apr 23, 2015 7:52 am
Forum: Web-based Outputs
Topic: first line of every topic breaks too early
Replies: 6
Views: 1727

Re: first line of every topic breaks too early

The shortened line is definitely being caused by the image in the div. But the div is not in the header, it's in the body, above the breadcrumb and body proxies. I'd forgotten that. Adding an empty <p> above the proxies solved the shortening issue but caused havoc in other ways. Below is the html ...
by mattf
Thu Apr 23, 2015 7:35 am
Forum: Web-based Outputs
Topic: first line of every topic breaks too early
Replies: 6
Views: 1727

Re: first line of every topic breaks too early

A possible cause? Here's the output.
shortFirstLine.png
Could the div in the header be having some kind of effect here? I notice that the line ends about where the Need Help image above starts, and this image is on every page.
by mattf
Thu Apr 23, 2015 7:30 am
Forum: Web-based Outputs
Topic: first line of every topic breaks too early
Replies: 6
Views: 1727

Re: first line of every topic breaks too early

Hi Lydia,

My output is HTML5 Responsive.

It's just a <p> paragraph. There's no additional styling and that's why I'm asking. Obviously there's something about the <p> tag such that the first one in a topic is being shortened, but I don't know how that paragraph can be identifying itself as the ...
by mattf
Wed Apr 22, 2015 10:41 am
Forum: Web-based Outputs
Topic: first line of every topic breaks too early
Replies: 6
Views: 1727

first line of every topic breaks too early

Hi folks,
I'm not sure when I first noticed this, but the first line of every topic in my output breaks about two inches earlier than every subsequent line. What is this? Anybody experience this and have a way to fix it? Do we think it's a bug?

Thanks,
-Matt
by mattf
Fri Apr 17, 2015 8:05 pm
Forum: Web-based Outputs
Topic: see also links include the currently viewed topic
Replies: 7
Views: 2666

Re: see also links include the currently viewed topic

I just used the Related Links control, but I don't like it because I'd rather have the links visible.
by mattf
Fri Mar 06, 2015 10:17 am
Forum: Styles, Stylesheets and XML
Topic: control whether or not drop-downs are expanded by default
Replies: 0
Views: 670

control whether or not drop-downs are expanded by default

Hi,
I notice that some -- but not all -- of my drop-downs are open when I view my help output. I'd rather that they all be closed when the user first opens the help. Is there a setting that controls this? I didn't see anything in the drop-down styles and found nothing in the help.

Thanks,
-Matt
by mattf
Fri Mar 06, 2015 9:58 am
Forum: Styles, Stylesheets and XML
Topic: Creating Note, Tip, Warning Styles with Images
Replies: 8
Views: 3819

Re: Creating Note, Tip, Warning Styles with Images

Keri,
I just copied the alert styles (note, tip, etc.) in Flare's online help and modified them with my own icons and color schemes. Here's what my "important" alert looks like in my output:

important_alert.png

Here's the style for the class "p.important":

important_alert_style.png

I have ...
by mattf
Wed Mar 04, 2015 8:56 am
Forum: MadCap Pulse Server
Topic: get automatic notifications of every comment
Replies: 11
Views: 40573

Re: get automatic notifications of every comment

Hi John,
Thanks for jumping in here. Your news is alarming, and a stone bummer on a cold Wednesday morning. Still, in a strange way I'm not surprised. Our recent Pulse implementation was fraught with weirdness and little issues that made me and all my sysadmin guys say "why can't they fix this ...
by mattf
Mon Mar 02, 2015 2:39 pm
Forum: MadCap Pulse Server
Topic: get automatic notifications of every comment
Replies: 11
Views: 40573

Re: get automatic notifications of every comment

Hi all,
You'll see that there's a reply to this topic and then be disappointed that it's not an answer. I too am trying to learn my way around the Pulse admin. I noticed today that by default, users who register and create a profile are supposed to get a Daily Digest of Pulse activity (checkbox in ...
by mattf
Mon Mar 02, 2015 1:13 pm
Forum: MadCap Pulse Server
Topic: get automatic notifications of every comment
Replies: 11
Views: 40573

Re: get automatic notifications of every comment

Hi all,
You'll see that there's a reply to this topic and then be disappointed that it's not an answer. I too am trying to learn my way around the Pulse admin. I noticed today that by default, users who register and create a profile are supposed to get a Daily Digest of Pulse activity (checkbox in ...
by mattf
Fri Jan 30, 2015 3:30 pm
Forum: Styles, Stylesheets and XML
Topic: Image won't position center in column
Replies: 6
Views: 3922

Re: Image won't position center in column

Ah, right. Got it. Thanks Nita.
by mattf
Fri Jan 30, 2015 3:20 pm
Forum: Styles, Stylesheets and XML
Topic: Image won't position center in column
Replies: 6
Views: 3922

Re: Image won't position center in column

I guess you have to do that inline, then, right? You can't make a style to apply to images that way. Still, it's better than the proverbial Sharpe Stycke.
Thanks Kwag.
-Matt
by mattf
Fri Jan 30, 2015 9:53 am
Forum: Styles, Stylesheets and XML
Topic: Image won't position center in column
Replies: 6
Views: 3922

Image won't position center in column

I created an image class (img.centered) and gave the mc-float style a value of "center" for that class. The setting doesn't appear to do anything in IE or Firefox. The image shows up fine but it's flush left.

Any ideas? (Yes, I checked the medium.)

<p> <img src="Resources/Images/destinations ...
by mattf
Fri Jan 30, 2015 9:48 am
Forum: Contributor General Discussion
Topic: Flare can't send Contributor pkgs by email
Replies: 8
Views: 33949

Re: Flare can't send Contributor pkgs by email

Problem here is that there's no support for 64-bit versions of Outlook in this Flare feature. I had 64-bit Office installed.
Solution: My IT department couldn't give me a compelling reason why we shouldn't retreat to the 32-bit version of Office (apparently you only need the 64-bit if you're a ...
by mattf
Thu Jan 15, 2015 9:01 am
Forum: Flare's General Discussion
Topic: Flare won't send review pkgs by email
Replies: 0
Views: 1136

Flare won't send review pkgs by email

I get an error when attempting to send a review package by email. The app then suggests I try saving the package and sending it outside of Flare, which is okay as a workaround but we'd rather use the workflow as it's intended. The error suggests that Flare thinks that MS Outlook is not the default ...
by mattf
Thu Jan 15, 2015 8:58 am
Forum: Contributor General Discussion
Topic: Flare can't send Contributor pkgs by email
Replies: 8
Views: 33949

Flare can't send Contributor pkgs by email

I get an error when attempting to send a review package by email. The app then suggests I try saving the package and sending it outside of Flare, which is okay as a workaround but we'd rather use the workflow as it's intended. The error suggests that Flare/Contributor thinks that MS Outlook is not ...
by mattf
Thu Dec 18, 2014 12:36 pm
Forum: Web-based Outputs
Topic: Hyperlinks and xrefs only work once per page visit
Replies: 4
Views: 1680

Re: Hyperlinks and xrefs only work once per page visit

Thanks kwag. I had a look at a:visited and there's nothing set except the defaults (color, underline).
So, if you click once and the page view shifts up or down to begin at the linked location, and then without leaving the topic you scroll back and click the link or xref a second time, the page ...
by mattf
Thu Dec 18, 2014 11:59 am
Forum: Web-based Outputs
Topic: Hyperlinks and xrefs only work once per page visit
Replies: 4
Views: 1680

Hyperlinks and xrefs only work once per page visit

I just noticed that hyperlinks and xrefs are only working one time per visit to a page. I don't remember it being this way in olden days. I'm using the default hyperlink styles. Once clicked, the link is inactive (although hover still changes its color) until I nav away from that topic and come back ...
by mattf
Fri Nov 28, 2014 3:33 pm
Forum: Web-based Outputs
Topic: Customer-specific content in web-based help?
Replies: 13
Views: 5461

Re: Customer-specific content in web-based help?

Has anyone figured out how to get this login/register link to remain visible when the window is sized down from a billion pixels?
-Matt
by mattf
Tue Nov 18, 2014 8:36 am
Forum: Web-based Outputs
Topic: see also links include the currently viewed topic
Replies: 7
Views: 2666

Re: see also links include the currently viewed topic

Psider,
You've convinced me. I submitted the bug. :)
Thanks.
by mattf
Mon Nov 17, 2014 8:14 am
Forum: Web-based Outputs
Topic: see also links include the currently viewed topic
Replies: 7
Views: 2666

Re: see also links include the currently viewed topic

Hi Psider,
Thanks for responding. Your reply suggests you believe this to be the Wrong Behavior. I'm not sure...maybe the See Also functionality was specifically designed for when you want a list of topics around a concept and the place you want to use it is NOT one of those topics. Like maybe ...
by mattf
Fri Nov 14, 2014 2:25 pm
Forum: Web-based Outputs
Topic: see also links include the currently viewed topic
Replies: 7
Views: 2666

see also links include the currently viewed topic

I've built concept links into some topics so that I can take advantage of the "See Also" style help control. The See Also links work but any set of links to other topics includes the currently open topic. It seems suboptimal. I would want the list of links to be all the "other" topics that have that ...