Search found 110 matches

by parsonsv
Mon Mar 11, 2019 12:00 pm
Forum: MadCap Lingo General Discussion
Topic: Working with MultiTrans-Renames Files-Breaks Apart XLIFF
Replies: 0
Views: 1554

Working with MultiTrans-Renames Files-Breaks Apart XLIFF

Hi there
Translating Flare projects is new to me. My company has their own English to French translation team that uses MultiTrans as their translation tool.
I've given them an XLIFF that I created through Lingo to test how that would work with their system, and they can find no way to use that ...
by parsonsv
Fri Mar 08, 2019 10:17 am
Forum: Web-based Outputs
Topic: Search in the form of questions not working
Replies: 12
Views: 8453

Re: Search in the form of questions not working

Dave Lee wrote:Sorry about that - I knew in the back of my mind that this functionality existed, but didn't realise it doesn't work for any 'current' help outputs. (DotNetHelp is already dead, and I'm sure WebHelp will be dead soon.)
No problem - I'm sure they'll catch up some day :(
by parsonsv
Thu Mar 07, 2019 3:38 pm
Forum: Web-based Outputs
Topic: Search in the form of questions not working
Replies: 12
Views: 8453

Re: Search in the form of questions not working

Oh no! I followed all the instructions, and then when I expanded the note at the very bottom of the help topic, it said:

NOTE: Stop words are not customizable in HTML5 outputs.
by parsonsv
Thu Mar 07, 2019 2:28 pm
Forum: Mimic's General Discussion
Topic: Computer Voice and Scripts for Audio
Replies: 7
Views: 32911

Re: Computer Voice and Scripts for Audio

The challenge I'm having is we don't want to auto-translate due to quality issues and there are certain advantages to text-to-speech for voice-overs. We are using this now in Captivate. Asking someone to provide narration for our videos and re-recording for updates would be a real challenge for us ...
by parsonsv
Thu Mar 07, 2019 2:20 pm
Forum: Web-based Outputs
Topic: Search in the form of questions not working
Replies: 12
Views: 8453

Re: Search in the form of questions not working

Yep, it tells you how to add stop words in the help topic I linked to.

I'm sorry - I totally missed that when I was scanning the replies! Thank you very much. Looks like it's a language skin, so I could set up my new stop words and then add them to the master project to share with all the ...
by parsonsv
Thu Feb 28, 2019 12:48 pm
Forum: Mimic's General Discussion
Topic: Computer Voice and Scripts for Audio
Replies: 7
Views: 32911

Re: Computer Voice and Scripts for Audio

Yes, that's what I meant. Thanks!
I want to make it as easy as possible for the business to self-curate or maintain learning pieces, and since Mimic is installed as part of the suite (and enables some handy features like conditions), it's a better suited solution than asking them to also get ...
by parsonsv
Thu Feb 28, 2019 12:44 pm
Forum: Web-based Outputs
Topic: Search in the form of questions not working
Replies: 12
Views: 8453

Re: Search in the form of questions not working

Ahhhh, I see. Do you know if there's a way to add "stop words" to Flare's list of stop words?
by parsonsv
Fri Feb 08, 2019 11:39 am
Forum: Web-based Outputs
Topic: Search in the form of questions not working
Replies: 12
Views: 8453

Search in the form of questions not working

If a user searches for the following in the HTML5 help output, they get a number of results:

print a document

However, if they write it as a question, they get zero results:

how do I print a document

What is the trick to enable results when a user phrases their search in the form of a ...
by parsonsv
Mon Jan 28, 2019 1:03 pm
Forum: Importing
Topic: Importing from Livelink and Network locations
Replies: 0
Views: 1044

Importing from Livelink and Network locations

I have a few files we want to include in the help that are authored and maintained by another group that wants to keep updating them in Word. However, we want the ability to search that content in the help. Some of those files are currently in our OpenText Livelink location, while the others are on ...
by parsonsv
Mon Jan 28, 2019 12:57 pm
Forum: Mimic's General Discussion
Topic: Computer Voice and Scripts for Audio
Replies: 7
Views: 32911

Computer Voice and Scripts for Audio

I wanted to move from Captivate to Mimic until I couldn't find a way to provide audio using computer voice. We can enter a script in Captivate and then use Microsoft voices to create audio. While that's not the most glamorous, it works for short minute videos and it works for the company in ...
by parsonsv
Thu Jan 24, 2019 6:14 pm
Forum: Web-based Outputs
Topic: Toggle Not Working on Images in Lists
Replies: 1
Views: 875

Re: Toggle Not Working on Images in Lists

After painstakingly copying over styles from a generic CSS to mine, I have narrowed down the reason. My images, when embedded into a list as simple paragraph items, displayed expanded instead of collapsed by the toggle because of this line in my CSS MadCap|relatedTopics

mc-help-control-display ...
by parsonsv
Thu Jan 24, 2019 1:12 pm
Forum: Web-based Outputs
Topic: Toggle Not Working on Images in Lists
Replies: 1
Views: 875

Toggle Not Working on Images in Lists

I've just started changing my images to Simple Paragraph Items within lists instead of my previous method of having them as paragraph tags and then restarting the list below the image. I made the change in an attempt to force images to keep with previous in print output.

As a result, toggles are ...
by parsonsv
Wed Jun 12, 2013 5:49 pm
Forum: Printed Documentation Targets
Topic: Images Not Scaling in Output
Replies: 4
Views: 1866

Re: Images Not Scaling in Output

Thank you for doing that! Guess I need to call MadCap. Perhaps this is a big report :(
by parsonsv
Tue Jun 11, 2013 3:57 pm
Forum: Printed Documentation Targets
Topic: Images Not Scaling in Output
Replies: 4
Views: 1866

Images Not Scaling in Output

So, the images in my PDF are still the same size as the help output. What have I forgotten?

STEPS
- In Capture, I set up the image to Enable Print Format, and I scaled the output to 150 DPI
- In Flare, I created a new medium called PrintQuickStart
- In my PDF target, I set the Stylesheet Medium to ...
by parsonsv
Mon May 27, 2013 9:38 am
Forum: Importing
Topic: Unlink to Imported Files Source
Replies: 5
Views: 5322

Re: Unlink to Imported Files Source

There is a way but only if you are happy to edit the code.

Open the TOC in the text editor. The second line should have a reference to the source file - remove that reference.
For example, in the following snippet of code, you would remove the sourceDocument=="C:\temp\test_Mar_2011.docx"

THANK ...
by parsonsv
Thu Apr 25, 2013 2:48 pm
Forum: Web-based Outputs
Topic: Home Button Won't Take Me Home
Replies: 3
Views: 1259

Re: Home Button Won't Take Me Home

pouliotmax wrote:Or parent.window.location="" on the click event should work too

Thank you! The first didn't work, but this one did. I appreciate your help.
by parsonsv
Thu Apr 25, 2013 8:15 am
Forum: Web-based Outputs
Topic: Home Button Won't Take Me Home
Replies: 3
Views: 1259

Home Button Won't Take Me Home

We have a home button in our HTML5 skin that takes you back to the "Introduction" or HOME page of the help. However, when I click this button, it does nothing. Here are some of the button events I've tried so far:

frames["Topic"].document.location.href="../Content/Introduction.htm";
document.frames ...
by parsonsv
Fri Nov 16, 2012 9:48 am
Forum: Web-based Outputs
Topic: startTopic not showing in CSH call
Replies: 3
Views: 1181

Re: startTopic not showing in CSH call

Both are browser strings AFTER the CSH call from the software. Any CSH made in Flare 7 contains the StartTopic portion of the string. Any CSH made in Flare 8 fails when called from the software, and the difference in the browser is the absence of that StartTopic portion of the string.

I am ...
by parsonsv
Tue Nov 13, 2012 3:38 pm
Forum: Web-based Outputs
Topic: startTopic not showing in CSH call
Replies: 3
Views: 1181

startTopic not showing in CSH call

Up until our recent upgrade to Flare 8.1.2 (may or may not be related), our CSH calls would appear like this in the Web browser when called from the software:

http://help.mycompany.com/SoftwareName/2.1.0/Name_Help_Left.htm#CSHID=Set_Property_Dialog_Box|StartTopic=Content%2FTopics%2FWorkInSoftware ...
by parsonsv
Tue Nov 13, 2012 9:50 am
Forum: Web-based Outputs
Topic: Why Does MadCap:LastHeight change?
Replies: 2
Views: 1351

Why Does MadCap:LastHeight change?

I check in my Flare topics through subversion, so I can see what's changed from one check-in to the next. Recently, after a check-in I noticed a topic had changes, but nobody had edited that topic. When I compared the changes, I noted the following is all the changed in the topic:

Original Topic ...
by parsonsv
Tue Nov 09, 2010 3:20 pm
Forum: Source Control
Topic: Subversion - To Plug-In or Not to Plug-In
Replies: 6
Views: 6037

Subversion - To Plug-In or Not to Plug-In

Hi all

For the past few years, the technical writers have shared a network location for our help files, edited them in that location, and zipped the source to upload into Subversion whenever we had new changes to submit.

Now that we have SSD drives in our machines, we want to take advantage and ...
by parsonsv
Tue Jul 27, 2010 11:12 am
Forum: Flare's General Discussion
Topic: Machine Requirements - Updated for 2010 - What do you think?
Replies: 15
Views: 6850

Re: Machine Requirements - Updated for 2010 - What do you think?

Wow - thanks everyone! I really appreciate the advice. I'll do a little number gathering and present my case.

And yeah, I probably got paid enough doing this current research to have purchased the appropriate SSD for all my team. Why or why do technical writers have to PROVE themselves? Sigh.

p.s ...
by parsonsv
Fri Jul 23, 2010 2:05 pm
Forum: Flare's General Discussion
Topic: Machine Requirements - Updated for 2010 - What do you think?
Replies: 15
Views: 6850

Re: Machine Requirements - Updated for 2010 - What do you think?

So, I had a convo with IT about putting a second hard drive into the box (I found a 32GB SSD could be purchased for under $100). I got a confusing answer (see below). Does everyone agree?


He said that I could get an SSD that size for that price, but the problem with those is that they are slower ...
by parsonsv
Fri Jul 16, 2010 7:22 am
Forum: Flare's General Discussion
Topic: Machine Requirements - Updated for 2010 - What do you think?
Replies: 15
Views: 6850

Re: Machine Requirements - Updated for 2010 - What do you think?

Yes, it is a case where we're leasing machines from Dell.

The machines are Windows, 64-bit. They decided to order three configurations - one for developers, one for QA, and one for everyone else. Somehow, the technical writers got included in the "everyone else" category, and I'm bucking that right ...