MadCap Software Forums

Tova, if I'm understanding your question correctly, it sounds like you're thinking of doing something like this: create conditions for changes pertaining to a given (JIRA) ticket, say, then create a target for a given release/build version, which includes all the tickets that apply to that release ...

So what happened to the auto-save feature? I just had a hard crash and lost changes to two files I was in the midst of editing. I guess I'm going to have to get in the habit of saving manually all the time, but it's disappointing that Flare doesn't have an auto-recovery feature like Word.

Justin, I've read through this thread carefully, and have started working my way through your presentation here: http://assets.madcapsoftware.com/webinar/Presentation_BomgarImprovesSEO.pdf . However, before we consider going down the path of switching from tri-pane to top navigation, I want to be ...

Got it, Dave. Thanks again, as always.

Thanks so much, Dave; that did the trick.

Is there any reason not to put the script directly in the master page rather than link to a separate script file? I embedded the script as follows, and I don't see any issues, but wanted to be sure:


<!-- The following script detects if the navigation ...

I just discovered another aspect to this issue. If you do a Google search to find content in your Flare output, the link takes you to the topic content only, without the tri-pane view. So, instead of http://MyCompany.com/#/KB/MyTopic.htm, it links to http://MyCompany.com/Content/KB/MyTopic.htm ...

Well, it seems that whenever you download a Flare software update, the MadCapAll.js file gets overwritten, and the commented-out code is restored, so you need to go back and re-comment it out.

top.location.hash results in the following URL:

#KB/How_to_Use_the_KB.htm

So we lose the server name and still have the problem of the email having no link at all.

Somehow I suspect that this is not an entirely solvable problem, or would require quite a bit of code wrangling, and I'm not sure ...

The /#KB/ part of your URL looks odd to me, it's not how you normally construct a CSH URL.

But as far as I know, I'm not telling Flare how to construct the URLs; it does it all by itself. The structure of our project is Content/KB/<various subsections>. We're publishing HTML5 output with a skin ...

According to the answer by meder on this topic: http://stackoverflow.com/questions/3332756/difference-between-window-location-href-and-top-location-href , there is a difference between window.location.href and top.location.href.

When I try the latter, it picks up the correct URL and it has no ...

What I don't understand is why that script code should interact with the display of the page at all, as it should only be invoked if/when the user clicks on the feedback button.

I tested it in IE instead of Chrome, and the dropdown text issues didn't occur at all - very curious - but the parsing of ...

Thanks, jjw, but while that seems to have picked up the correct URL, as shown below, it broke the MadCap dropdown feature on that page, where all items were expanded and not collapsible, and the display of the dropdown header was completely munged up.


http://kb.mycompany.com/feedback/Feedback ...

As part of our effort to elicit per-page feedback from our users, we have added a feedback button to the master page, the script behind which gets and passes the page URL to the server-side script that pops up a feedback form and sends an email message back to us with the content of that form.

We ...

Thanks, Dave.

You know, I originally added my javascript with that UI method, but later commented out the original script to replace it with something new in the text editor, and it just didn't register that I needed to copy the CDATA tags into the new script. Moreover, even when I realized that I ...

This worked for us, too, so thank you, threlliot. ; - )

For the sake of cleanliness, you might as well comment out the full line of code:

/*if(L!=null&&O){var T=y(W,true);L+=encodeURIComponent("?"+O+"Path="+T)}*/

I had opened a ticket with MadCap support on this, and got the following reply ...

After much trial/effort/googling, I finally solved the problem. You need to wrap the script contents with CDATA tags (<![CDATA[ and ]]>) to escape the javascript code from the XHTML parser, and you need to wrap the CDATA tags in javascript comments (/* */) to escape them from the javascript parser ...

I wanted to say thank you, too, but unfortunately, in my case, just using the CDATA tags wasn't enough. It turns out that I needed to enclose them in javascript comments (/* */) in order for the javascript parser to ignore them. See my post here for details: https://forums.madcapsoftware.com ...

I'm trying to implement a per-page feedback button using javascript, as per my posts in this forum topic: https://forums.madcapsoftware.com/viewtopic.php?f=9&t=18109&p=117322#p117322

Unfortunately, in building the URL for the form window, in which I wanted to pass both the document URL and the ...

With the help of a web developer on our IT team, I've changed the mail client invocation to an html form that gets raised upon the user clicking the feedback button at the bottom of the KB article page using the following code on the master page:


<script type="text/javascript">
function ...

I'm wondering why nobody ever responded to this post. I tried posting a similar question in a new topic yesterday, only to have the topic disappear completely, but not before getting a notice that someone replied. Alas, now I can't see the reply, but thankfully, I kept the original page open and can ...

Thanks again, Dave.

Here is the code I implemented, which works well:

var artnumElem = document.getElementById("artnum");
var artnumText = (artnumElem !== null) ? artnumElem.innerHTML + '_' : '';
var mailSubject = 'Feedback on KB article: ' + artnumText + document.title;


For the topics with ...

Thanks so much, Dave! That worked!

But I would like to make it less dependent on the article number's location on the page. If I assign an id to each of those article number span elements like this:

<span class="KBmetadata" id="articleNo">391</span>

Then it looks like I can pick up the article ...

We are also interested in embedding a feedback form on each page in our KB, but for now, I've implemented Nita's script at the bottom of the master page to invoke the user's mail client to send the feedback, which picks up the document.title property to populate the subject.

The one piece I'd like ...

I tried binding my Flare project to Git, only to discover that since Flare doesn't support ssh connections to the remote repository, it means that I can't push or pull. I also noticed that it slowed down the Flare UI somewhat, where you could watch it "redraw" the list of files/folders in the ...

Yes, thanks, Dave, I did something similar that worked, setting img.MCDropDown_Image_Icon with 0 margin, but decided in the end that it seemed best to be explicit about the img classes and create a screenshot class. It is a bloody nuisance to go back and fix all the unclassed images, especially ...