MadCap Software Forums

Ideally, what I need is to have MoTW enabled in WebHelp and still be able to open a PDF in another window, in two different situations: (a) on clicking a link in a topic, and (b) automatically when a topic loads.

I know this is asking a lot but if anybody on the forums can help me with this I'd ...

I can't reposition items in my workspace any more. If I float the Index window, for example, no drop icons appear for me to drop it on to. Anyone else seeing this?

Another possibility is that a previous author has set a particular HTML Help icon against these TOC entries.

To check this, open the TOC editor, right-click the TOC entry and choose Properties. In the Properties dialog, on the Advanced tab, check whether the HTML Help Icon drop-down is showing an ...

I'm helping to plan a large WebHelp system and thinking of using WebHelp Plus.

If I have one main project and a bunch of merged sub-projects, is it possible to aim all the CSH calls (URL or javascript, I don't mind which) at the main project, or will my app need to specifically address individual ...

... if your computer is not too fast for Flare ...

WTF?

Please tell us more!

No, if you exclude a folder, then all files inside the folder are excluded, regardless of any conditions used on those files.

Odd. Because that is not the behaviour I'm seeing ...

I have noticed that if a folder (in Resources, under Project Organizer) is set to EXCLUDE and a topic within that folder is set to INCLUDE, the topic will be EXCLUDED.

Really? Because that's not my experience. I've found that conditions applied to folders have the same effect as conditions ...

Hmmm. That's odd. My Content Explorer window has a New Folder button right on the menu bar, as well as a New Folder command on the right-click menu.

Can't help with your problem, but I love the icons in your WebHelp skin! Did you design them yourself?

Hi Nita. The situation I had in mind was where the help system relied on A-linked or K-linked topics, some of which may not be included in the ToC. But I'm not denying that MadCap have provided a very useful feature.

I've been playing around with the Exclude content not linked directly or indirectly from the target option.

As expected, it pulls in topics that are not in the ToC but which are linked by hyperlinks or Related Topics controls. Also as expected, it omits A-linked and K-linked topics.

(I haven't ...

FYI, this is a consequence of MadCap's decision to make skin files completely standalone (i.e. not reliant on links to outside resources such as image files).

Your mom's purses are very impressive too.

I'm guessing that MadCap are doing this so that everything about a skin is in the .flskn file?

Still not what you might expect, though.

I think you meant Skin Editor?

Also, I'm pretty sure that browser size/position is possible only when opening the WebHelp with a CSH URL, or a JavaScript call.

@Margaret

I have avoided the Generate resized images option for a while as I found (when I first tried it) that the images it produced were of a rather poor quality compared those produced by Word itself. I'll give it another look. Thanks for reminding me.

@Nick

Until now, I have been using a ...

Works fine, except that it ignores any Print Size attributes.

*Sigh*

As one bug closes, another opens.

We are also looking at single-sourcing training materials from Flare, although we are still in the theoretical design stage.

When it comes to replacing PP slides, my current thinking is to aim for a WebHelp presentation in a maximised browser. That way, you could do reveals etc using Flare's ...

Well, it looks like a lot of steps but once you get the hang of it...

Actually, when I'm faced with this kind of complex nested formatting, my approach is to start by ignoring the numbering/indenting entirely and just type everything as a sequence of paragraphs. Then I select the lot and make it a ...

A predictable question, I know. Knowledgebase article?

UPDATE: Well, a problem we had where hyphens were being ignored in the WebHelp Index tab seems to have been fixed. Thank you, MadCap!

We also found that it was possible to overwrite content in Subversion, and immediately reported a bug. Since then, we have been using Tortoise as our Subversion client and will return to Flare only when MadCap can demonstrate that they have fixed this.

Personally, I think Samuel Johnson's dictum applies. Print output of CSS formatting may not always be done well, but one is surprised to find it done at all.

Warren, it looks terrific! You seem to have taken the Flare output and super-charged it. Well done.

Have you tried the Mobile WebHelp output? That might be more lightweight.

Tag your topics as either Fish, Cat or Dog.

For the Pets target, exclude nothing.
For the Fish target, exclude Cat and Dog.
For the Cats target, exclude Fish and Dog.
For the Dogs target, exclude Cat and Fish.
For the Furry Pets target, exclude Fish.

It seems a bit odd that the search isn't ...