Search found 1175 matches

by wclass
Mon Mar 05, 2018 2:49 pm
Forum: Getting Started and Installation Issues
Topic: Link to the Installation Guide?
Replies: 3
Views: 3603

Re: Link to the Installation Guide?

Thanks for checking for me. I was hoping for some basic instructions rather than trouble shooting. Looks like I will have to create my own notes.
by wclass
Sun Mar 04, 2018 8:37 pm
Forum: Getting Started and Installation Issues
Topic: Link to the Installation Guide?
Replies: 3
Views: 3603

Link to the Installation Guide?

Is there a link to an Installation Guide somewhere in the help? I can't find anything like that in the new help files.
Our infrastructure teams are now doing all the installs, so they need to know what to install, what to licence, and about registration etc. I am hoping for a link so that I don't ...
by wclass
Thu Feb 15, 2018 5:51 pm
Forum: Getting Started and Installation Issues
Topic: Newbie question on using Flare and developer documentation
Replies: 4
Views: 4043

Re: Newbie question on using Flare and developer documentati

If your engineers can use Markdown then get them to write in that. There are tools that convert Markdown to HTML that comes into Flare nicely.
Pandoc does a good job - see https://pandoc.org/

If you are going to bring Word into the mix, get the engineers to write into a template with pre-set styles ...
by wclass
Mon Jan 29, 2018 2:28 pm
Forum: Importing
Topic: Word import - how to avoid inline styles?
Replies: 3
Views: 3139

Re: Word import - how to avoid inline styles?

Sorry - I don't think there is a way. I have raised that as a bug in Flare in the past but not heard back.
I also have a set of Find/Replace actions that I run on the imported text. While annoying, it is usually consistent, so Find/Replace is pretty quick.
by wclass
Mon Jan 15, 2018 1:55 pm
Forum: Flare's General Discussion
Topic: different layout when browser is minimized/maximized
Replies: 5
Views: 2778

Re: different layout when browser is minimized/maximized

Look in your target under the Skin tab.
by wclass
Mon Jan 08, 2018 2:31 pm
Forum: Web-based Outputs
Topic: Best tool for find/replace in output HTM files?
Replies: 3
Views: 1843

Re: Best tool for find/replace in output HTM files?

Notepad++ is free for windows and could do the job.
I also have a paid-for version of the FAR Help tool that can do just about anything with find/replace.
by wclass
Wed Dec 13, 2017 6:34 pm
Forum: Flare's General Discussion
Topic: Image Map issue
Replies: 7
Views: 3637

Re: Image Map issue

I think the option was there in v11. Could you be working in a snippet file?
by wclass
Mon Nov 20, 2017 3:07 pm
Forum: Web-based Outputs
Topic: Search spins forever after first 2017r3 publish
Replies: 2
Views: 2125

Re: Search spins forever after first 2017r3 publish

Possible issue - Check your target on the Publishing tab and make sure the "Include server side ...." checkbox is clear.
by wclass
Fri Nov 17, 2017 2:48 pm
Forum: Getting Started and Installation Issues
Topic: Moving Flare to new user
Replies: 1
Views: 2270

Re: Moving Flare to new user

That might be enough, but whenever we have changed staff,we have always sent email to support and they have ensured the registration is updated.
Being in the Australian timezone, contacting support in the US is never a great option but Madcap work well via email for us.
by wclass
Wed Nov 08, 2017 2:09 pm
Forum: Printed Documentation Targets
Topic: Outputing individual Topics to PDF
Replies: 3
Views: 1513

Re: Outputing individual Topics to PDF

Could you create a condition called something like "OnceOff" and create a target that only includes that? You can still use the same TOC but only the one topic you want will hve the condition.
by wclass
Wed Nov 08, 2017 2:06 pm
Forum: Importing
Topic: Adding Import File vs letting Flare create automatically
Replies: 2
Views: 1745

Re: Adding Import File vs letting Flare create automatically

I think the issue is your source file is missing. Flare checks the document styles when you open an import file, and can't do that if it is not there. (That checking does get annoying when you just want to look up some settings).
I find that adding an import file, or using the wizard gets the same ...
by wclass
Mon Oct 30, 2017 2:41 pm
Forum: Importing
Topic: Word import: why won't my lists come in properly?
Replies: 7
Views: 5001

Re: Word import: why won't my lists come in properly?

I'm glad it's behaving again. I think you are doing as much as you can with the current Word-Flare list problems. I use FAR to clean up a lot.
Word lists have been broken for years, and Flare does not help by adding the inline styles. I have raised bugs about this before but never got an answer.
If ...
by wclass
Sun Oct 29, 2017 4:41 am
Forum: Importing
Topic: Word import: why won't my lists come in properly?
Replies: 7
Views: 5001

Re: Word import: why won't my lists come in properly?

Word lists are a nightmare and not in the least bit intuitive.
In Word, you'll have more luck if you set up one style that uses multi level lists to get the indenting to work in a structured way. Having a separate style of ListBullet2 might look like it is under ListNumber, but Word treats them as ...
by wclass
Tue Oct 17, 2017 11:48 pm
Forum: Styles, Stylesheets and XML
Topic: How to adjust the header sizing on Top Nav?
Replies: 2
Views: 1711

Re: How to adjust the header sizing on Top Nav?

In the skin, you have to check a few places, and the combinations could be messing you around.
Look in the skin under Styles tab:
- Main section you can set the maximum width - the default is smallish and I usually make this bigger.
- Header section - Header also has a size setting and padding ...
by wclass
Sun Oct 15, 2017 11:34 pm
Forum: Flare's General Discussion
Topic: How to handle manual page break
Replies: 2
Views: 1675

Re: How to handle manual page break

There is a setting in the Target on the Advanced tab that manages this.
Do you have the checkbox "Use TOC depth for heading levels" set on? If you clear that you might get better results.
by wclass
Wed Oct 11, 2017 2:54 pm
Forum: Printed Documentation Targets
Topic: Target Word results in error 10086
Replies: 3
Views: 2196

Re: Target Word results in error 10086

This looks a bit like a system problem - often can be fixed by making sure you have the right .NET installed.
You might be better off raising a support ticket with Madcap
by wclass
Mon Oct 09, 2017 5:14 pm
Forum: Printed Documentation Targets
Topic: Wrong font in word when p tag is inside blockquote
Replies: 2
Views: 1366

Re: Wrong font in word when p tag is inside blockquote

Is the indent OK in the generated "doc1"?

If it is, then how are you copying the text? This might depend on what your defaults are set to - it could be set to "paste text only" which would explain your result. Or it could be set to "use destination styles" and you might have a conflict of styles in ...
by wclass
Thu Oct 05, 2017 2:27 pm
Forum: Flare's General Discussion
Topic: TOC - Page Title
Replies: 3
Views: 2125

Re: TOC - Page Title

Have you included a separate TOC topic, or are you using the automatically generated one. This topic viewtopic.php?f=10&t=27679 might explain some of the weird and wonderful aspects of a generated TOC.
by wclass
Tue Sep 26, 2017 10:33 pm
Forum: Single-Sourcing
Topic: Topics where only the image is changed
Replies: 2
Views: 2299

Re: Topics where only the image is changed

We tend to go with option 2 - use conditions. However, our "use case" is a bit different.
We sometimes need a different screen shot for help in our different regions as the fields or wording might be a bit different. But we would only have 2 or 3 images in only a few topics, so this is still easy to ...
by wclass
Tue Sep 26, 2017 10:24 pm
Forum: Printed Documentation Targets
Topic: Unpredictable/unwanted borders around images in online PDFs
Replies: 2
Views: 1769

Re: Unpredictable/unwanted borders around images in online P

I have my img class defined as border: none; and that works.
Maybe the renderer has a problem as it is set to solid but with 0 width.

Code: Select all

img { border: none; }
by wclass
Tue Sep 26, 2017 10:15 pm
Forum: Flare's General Discussion
Topic: Cannot find Language Skins
Replies: 1
Views: 1239

Re: Cannot find Language Skins

You probably need to create one first as they are not there by default.
Right-click on "Advanced" and you should get the option to create a new skin. Once created, you can see a table with all the default settings and you can edit the bits you need.
by wclass
Tue Sep 26, 2017 7:42 pm
Forum: Importing
Topic: Can I apply a table style to a table when importing?
Replies: 3
Views: 2304

Re: Can I apply a table style to a table when importing?

We import documents with tables form Word and apply a table style using find and replace.
Our imported tables come in as:
<table>
...
</table>

and we find/replace <table> with <table class="myTableStyle">

and it all works well. You should be able to add that to your magic script.

A few caveats ...
by wclass
Wed Sep 20, 2017 10:42 pm
Forum: Web-based Outputs
Topic: VB6 & HTML 5
Replies: 2
Views: 1535

Re: VB6 & HTML 5

Yes, they will be able to configure for CSH. If you already have it for CHM they will have to change the format of their calls, but you can re-use the header and alias files.

Here is a link to the help entry about what developers need to do - you should send it to your devs.
http://help ...
by wclass
Tue Sep 19, 2017 9:36 pm
Forum: Styles, Stylesheets and XML
Topic: Headers and Footers in PDF Output - how to approach
Replies: 1
Views: 1801

Re: Headers and Footers in PDF Output - how to approach

There are several ways to manage styles so it might depend on how you want to use them - under what conditions would you need to use a different colour?

For example, if you wanted to have a different look and feel for the output for different companies, I'd probably have a separate style sheet for ...
by wclass
Tue Sep 19, 2017 9:23 pm
Forum: Importing
Topic: Worth importing if no template or styles on existing Word
Replies: 6
Views: 3687

Re: Worth importing if no template or styles on existing Wor

Yes, I am saying that if you made something bold or italic in Word by clicking the icon on the toolbar, it will have inline styles applied. I recommend that instead you clear that manual styling and apply a character style instead if you want the formatting. You might consider waiting to apply the ...