Search found 40 matches

by feitelberg
Fri Aug 13, 2021 7:10 am
Forum: Flare's General Discussion
Topic: Flare 2021 r2
Replies: 2
Views: 1370

Re: Flare 2021 r2

Have to disagree. eLearning quiz doesn't seem to work at all. I answer all the questions and get the error I haven't answered all the questions. This is with the default project out of the box. What's going on here? I see no way to fix this. Has anyone else seen this?

Update: 8/16/2021:I tried this ...
by feitelberg
Wed May 15, 2019 7:37 am
Forum: Flare's General Discussion
Topic: micro content very disappointing
Replies: 8
Views: 10841

Re: micro content very disappointing

Wow! past vs paste. That's nasty. Thanks for sharing.

My team has concluded this is not ready for use yet. If more features are coming that's great but for now we will not use this.

I plan to make a request to control stemming. That's absolutely needed to get better results.
by feitelberg
Mon May 13, 2019 6:39 am
Forum: Flare's General Discussion
Topic: micro content very disappointing
Replies: 8
Views: 10841

Re: micro content very disappointing

I agree with you; there's no way to know what the user will search for. But I have more information on this:

It seems that the problem is with one word searches. When I use a single word phrase, I can get matches against words in multi-word phrases.

And the match doesn't need to exact because it ...
by feitelberg
Wed May 08, 2019 8:55 am
Forum: Flare's General Discussion
Topic: micro content very disappointing
Replies: 8
Views: 10841

micro content very disappointing

I'm hoping that there's an answer for my issue, but I don't see one at the moment.

The problem is the way Flare treats the micro content phrase. It appears to be stemming when it shouldn't. If I have micro content with the word access in it, I get the snippet whenever I search for accessibility ...
by feitelberg
Wed Dec 09, 2015 12:13 pm
Forum: Flare's General Discussion
Topic: Google Chrome bug?
Replies: 61
Views: 665691

Re: Google Chrome bug?

While the fix you describe works well, it seems to break preview.

Any fix for that?
by feitelberg
Fri Feb 20, 2015 9:33 am
Forum: Styles, Stylesheets and XML
Topic: Two column lists
Replies: 4
Views: 3729

Re: Two column lists

Why can't you use CSS properties to create a div with a multiple column layout and then put the list inside the div?

Or does that only work for web based output and not PDF or Word?
by feitelberg
Mon Mar 10, 2014 11:29 am
Forum: Flare's General Discussion
Topic: CSH calls to a slideshow
Replies: 3
Views: 1919

Re: CSH calls to a slideshow

that seemed like a good guess, but it does not jump to the slide in the slideshow with the bookmark.

It goes to the right topic but not the right slide.
by feitelberg
Mon Mar 10, 2014 7:56 am
Forum: Flare's General Discussion
Topic: CSH calls to a slideshow
Replies: 3
Views: 1919

CSH calls to a slideshow

Is there any way to make a CSH call to a specific slide in slideshow?

We are really liking the new slideshow object but are fnding context sensitive call support would be very helpful.
by feitelberg
Fri Dec 13, 2013 7:12 am
Forum: Flare's General Discussion
Topic: Meta Tags
Replies: 2
Views: 1506

Re: Meta Tags

Putting meta tags on the master page is only good when all tags apply to all topics. When that is not the case, you have to go topic by topic.

What I'd like to see is having some way to convert file tags in Flare to meta tags in the output.
by feitelberg
Tue Dec 03, 2013 12:30 pm
Forum: Web-based Outputs
Topic: Want to filter csh search calls
Replies: 1
Views: 982

Want to filter csh search calls

One of the new features in HTML 5 is the abilities to make a csh call to search. But I don't see a way to apply the filter I have available from the search field.

Is it possible to do that?
by feitelberg
Wed Aug 07, 2013 8:13 am
Forum: Contributor General Discussion
Topic: Contributor and Flare
Replies: 0
Views: 2157

Contributor and Flare

I don't see any information on which versions of Flare I'd need if someone has an old version of Contributor.

For example, if I have Contributor 4 can I use Flare 9 with it or do I need to use an older version? If yes, Which version? Flare 8? Flare 7?
by feitelberg
Thu Mar 14, 2013 11:42 am
Forum: Flare's General Discussion
Topic: Flare on iOS or Android?
Replies: 6
Views: 3765

Flare on iOS or Android?

Any chance for getting Flare to run as an app under iOS or Android? Currently, Flare is the only app that prevents me from moving to a tablet at work.
by feitelberg
Thu Mar 14, 2013 11:40 am
Forum: Getting Started and Installation Issues
Topic: Starting Flare - Slow
Replies: 13
Views: 11620

Re: Starting Flare - Slow

I'm finding that Flare 9 takes much longer (say about a minute) to start over Flare 8.1. Why would that be?
by feitelberg
Wed Feb 27, 2013 1:12 pm
Forum: Printed Documentation Targets
Topic: repeating the index1 entry across column and page breaks
Replies: 0
Views: 1203

repeating the index1 entry across column and page breaks

Is there any way to repeat the index1 entry automatically so when the column of entries wraps to the next column or page I get an entries like this at the top of the next column:

entry-text (continued)

If I could do that in my PDF target, that would be great.

If that's not possible maybe the ...
by feitelberg
Tue Jul 31, 2012 10:04 am
Forum: WebHelp Mobile
Topic: Output>WebHelp Mobile>default.htm blank;CSH calls don't work
Replies: 5
Views: 6573

Re: Output>WebHelp Mobile>default.htm blank;CSH calls don't work

In testing CSH calls I find that aliases and ID number work just fine, but a cshid to a file name does not. I just get a blank page as described in this thread. It looks like the feature does not work as advertised and it does not matter if the file is in a folder on the root or I link to anchor in ...
by feitelberg
Wed May 16, 2012 6:45 am
Forum: Printed Documentation Targets
Topic: PDF Output -TOC is not generated properly
Replies: 5
Views: 2353

Re: PDF Output -TOC is not generated properly

No, you've got this backwards.

In my topic, I've got h3 heads which become h4's in the TOC. I want to suppress these heads.

The CSS says to suppress all h4 heads and all p.TOC4 in the generated TOC.

There's a class on these H3s as well so I can suppress them from the TOC too.

But these heads ...
by feitelberg
Tue May 15, 2012 12:33 pm
Forum: Printed Documentation Targets
Topic: PDF Output -TOC is not generated properly
Replies: 5
Views: 2353

Re: PDF Output -TOC is not generated properly

I've got the same problem and in Flare 8.

And yes, I'm using mc-heading-level: 0 to suppress h4 heads and yes I'm using "use TOC depths for heading levels" and the H4 in the TOC are showing when the CSS says to suppress them.
by feitelberg
Tue Mar 13, 2012 6:15 am
Forum: Styles, Stylesheets and XML
Topic: xmlns= xmlns= xmlns= xmlns=....
Replies: 6
Views: 19631

Re: xmlns= xmlns= xmlns= xmlns=....

I am seeing this behavior in some projects and not in others.

I will see if importing content is the common element but I don't think so. If anyone has insight on how to stop Flare from adding empty xmlns attributes please post here but I keep removing them and they keep coming back.
by feitelberg
Mon Mar 05, 2012 11:50 am
Forum: Web-based Outputs
Topic: Accessibility in Outputs
Replies: 0
Views: 884

Accessibility in Outputs

It appears the Flare 8 webhelp output is more accessible. JAWS testing reads the frameset better than in Flare 7 from what I can tell but I will have others verify that.

However, the drop-down control is still missing a way to define alt text for its two states and the thumbnail images do not ...
by feitelberg
Thu Sep 29, 2011 9:07 am
Forum: Flare's General Discussion
Topic: Windows 7 issues?
Replies: 12
Views: 4508

Re: Windows 7 issues?

They are local to the machine. We are thinking it is a memory problem. That with Outlook and Flare open at the same time bad things are happening in low memory situations.

we've added 4GB to the computer. If the problems go away, I'll report back with that information.
by feitelberg
Tue Sep 27, 2011 12:04 pm
Forum: Flare's General Discussion
Topic: Windows 7 issues?
Replies: 12
Views: 4508

Re: Windows 7 issues?

Is it? Not in my experience. More importantly, it renders Flare completely unusable.
by feitelberg
Thu Sep 22, 2011 9:16 am
Forum: Flare's General Discussion
Topic: resizing help window with ie 9
Replies: 3
Views: 2025

Re: resizing help window with ie 9

We have confirmation that the window resizes correctly in Firefox on the same machine. So it is probably a browser setting or a bunch of browser settings. We will investigate further. Thanks for the info on this.
by feitelberg
Wed Sep 21, 2011 11:13 am
Forum: Flare's General Discussion
Topic: resizing help window with ie 9
Replies: 3
Views: 2025

resizing help window with ie 9

We've gotten a report that automatic resizing the webhelp window is not working in IE 9. We don't have a lot of experience with that since the browser is only available for Vista and Windows 7 and Windows 7 computer are just making their way into the company.

Is this a bug or could there be another ...
by feitelberg
Wed Sep 21, 2011 11:09 am
Forum: Flare's General Discussion
Topic: Windows 7 issues?
Replies: 12
Views: 4508

Re: Windows 7 issues?

Well as it turns out the user profile is being corrupted. We are not sure why? Would DotNet be the culprit there?
by feitelberg
Fri Sep 09, 2011 2:19 pm
Forum: Flare's General Discussion
Topic: Windows 7 issues?
Replies: 12
Views: 4508

Windows 7 issues?

We have Flare on a Windows 7 box and it keeps failing. One day it works and the next it does not.

We see no reason for this and the fix is to re-install Flare.

Why should this be? Could it be a Windows 7 problem? A Flare 7 problem? A hardware problem?

Any ideas or suggestions welcome.