MadCap Software Forums

James our company has a few problems with the current dotnet viewer (similar to what you encountered). I would recommend reading some of the other posts about the issues that people are finding. I don't think there are many solutions yet.

We are very keen to move to dotnet but issues like yours ...

Was there ever an answer for this?

It sounds like a very similar issue. And whilst not the correct solution in the short-term we've decided to use DotNet output with Feedback Server as our primary reason for getting FS was as an internal review process (and it's working quite nicely although there's a few enhancements I'd like to see ...

I was just doing some research on the net and came across this little trick on an IBM guide

The website is here although I've attached two images:
http://publib.boulder.ibm.com/infocente ... /o4ag1.htm
Can this be done in Flare?

Errr.. it's fixed itself but I don't know how. I didn't do anything to it.

Must have been the UFOs.

I'm CERTAIN I had this issue back in Flare 2 (running Flare 5).

In my CHM build the dropdownopen image does not appear and I can't remember/find the solution. Building other output types is fine
Help

Am I able to export ALL comments into a singleCSV file?

Thanks,

RamonS wrote:Seems obvious, IE is broken and FF is not. So stop using IE.

RamonS, seems the problem is both FF and IE (8).

The thing is, both browsers give me different character lengths that I've exceeded the maximum length by.

Our software works under Windows 2000 but we don't officially support it (and a first response would be to upgrade to XP or above).

Like others, we have some clients using Citrix apps and I think there are very few clients using Windows 2000 with the majority are at least on XP.

(sorry, I'll post those when I can - I'm in the middle of heavy deadline schedule as all of our software is meant to be delivered this week)

Greetings. :)

Ok, I'm confused.

When I have the following code, the <h2> appears on the second PDF page followed by the table.
<p>text</p>
<h2>Heading Text</h2>
<table>Table</table>

Note: The <h2> can be any heading level.

But when I have
<p>text</p>
<h2>Heading Text</h2>
<p>text</p ...

I'm running Win7 RC at home and have Flare 5 installed and haven't had any issues at all.

BUT

I haven't done a lot of advanced stuff and haven't pushed Flare at all. Just doing some basic topic updates.

Firstly, I agree with Ramons completely. Secondly, it doesn't stop me being utterly frustrated at simple things not being fixed or improved.

I was quite happy to see the right-click enhancements with Hyperlinks / Cross References but the fact remains Flare doesn't remember your last entry and I ...

And I guess there is no chance to change the ill-designed standard? Sorry, I have no solution for this other than using what is known to work.

Well, let me say we're a fairly small company (under 20) and we're using Feedback Server internally only (as a review tool) so we're flexible. But truth ...

I love FF, but standards dictate that the feedback process must use IE.

I cannot recall whether I've seen the issue using FF yet (dismissed the issue when we were using the trial software).

Any chance that there are spaces or CRLF? Those get counted as characters and may cause the message to appear. Other than that, I'm as surprised as you are.

None. I repeated the same process on multiple topics (in IE 8) with the same result (not all topics had this message). Strangely, I opened ...

Question: Why do I get this message on some topics but not on others?
I have some htm topics that are 50 characters long and whilst it doesn't seem to work on those, at the same time it doesn't seem consistent (as I have other projects with long topics and it does work on those).

RamonS wrote:Fully agree with that. But we have to convince MadCap, not ourselves.

By submitting a bug?

Using Flare v5.0 I get an object reference error when building both webhelp and dotnet. I have created/edited new skins, new tocs, new outputs. Same error.

Error is:
Object reference not set to an instance of an object.

I don't get the error when creating a new sample application help in v5 ...

RamonS wrote:Citrix? Wouldn't be a VPN into your box be easier and less costly? Not that it would fix the problem in any way.

Financially? Probably.
Environmentally? Probably not.

We have Citrix in our office for other reasons.

I get this same error message when I run Flare via Citrix (which I don't generally do - normally I'm running it locally but if I do any work from home I generally login this way and that error message appears). I haven't done anything about it but it might be a firewall issue as the STart Page ...

We are experimenting with using Xedit in our review process and are encouraged, though not sold on it yet.
Us too. We would like to use it heavily but are waiting for v2 to be released (whenever that will be).

Who in your company is using Xedit? Are they reviewers, content SMEs or other tech ...

Greetings,

I havea Table Row <tr> issue with the PDF output (images attached). What's happening is that I have a <tr> that is quite lengthy so that it runs over 1 full page.

Overview:
Table
- <TR1> (couple of lines)
- <TR2> (couple of lines)
- <TR3> (MANY LINES – enough to go over one PDF ...

I run Flare 4.2 in Vista 64-bit and the only issue that I find is that compile times over a network is slowish but I'm not running any large scale projects (well, 500 page PDF output -- is that large??). Still, any network traffic with 64-bit o/s is slower than XP. The spelling checker issue was the ...

Your users need to have the ablitly to write to the registry, I know that most madcap applications write to the registry on first run, and your non-admin people may not have that right

If you check the following post:
http://forums.madcapsoftware.com/viewtopic.php?f=7&t=7973

We've written that ...