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by SteveS
Thu May 21, 2020 3:26 pm
Forum: Flare's General Discussion
Topic: Flare 2020 MCDropDown image bug
Replies: 7
Views: 4209

Re: Flare 2020 MCDropDown image bug

Hi,

Welcome to the forums.

This is a peer to peer forum, although the folk from Madcap drop in from time to time.

You can lodge bug reports here: here
by SteveS
Mon May 18, 2020 3:18 pm
Forum: Printed Documentation Targets
Topic: TOC headers are shrunk on PDF output
Replies: 5
Views: 2509

Re: TOC headers are shrunk on PDF output

I deleted your duplicate post.

No big deal, just trying to keep the forums manageable and searchable. :)
by SteveS
Tue May 05, 2020 2:27 pm
Forum: Flare's General Discussion
Topic: options for "open with" for images disappeared
Replies: 5
Views: 3456

Re: options for "open with" for images disappeared

Open with... is a Windows functionality.

To register a program or app with Windows you will need to use 'Open With' and select the program you want to use. If it is not on the list provided in the dialog box, there is an option to select a different program. You will need to use this option and ...
by SteveS
Wed Apr 08, 2020 2:07 pm
Forum: Styles, Stylesheets and XML
Topic: Numbering is off centred even with li and p the same
Replies: 4
Views: 1935

Re: Numbering is off centred even with li and p the same

From memory this is an issue with the way browsers display lists and cannot be overcome.

I recall the solution is to use autonumbering to create the list. This also overcomes some of the other difficulties with HTML lists.
by SteveS
Wed Apr 01, 2020 1:11 pm
Forum: Capture's General Discussion
Topic: Capture crashes when using languages with special characters
Replies: 1
Views: 3732

Re: Capture crashes when using languages with special charac

Hi Lucia,

Welcome to the forums.

While I don't have an answer, I'd suggest you log a bug report. You can log one using the URL https://www.madcapsoftware.com/feedback/bugs/
by SteveS
Tue Mar 17, 2020 2:32 pm
Forum: Single-Sourcing
Topic: Many conditions
Replies: 10
Views: 8939

Re: Many conditions

Have you considered downloading one of the sample projects and looking at the way conditions are used?
by SteveS
Tue Mar 17, 2020 2:29 pm
Forum: Importing
Topic: Can not import heic images
Replies: 2
Views: 2426

Re: Can not import heic images

Welcome to the forums.
You could import them into a third-party app and convert them to a recognised format. You'll probably need to change the aspect ration anyway.
by SteveS
Mon Mar 16, 2020 2:39 pm
Forum: Single-Sourcing
Topic: Many conditions
Replies: 10
Views: 8939

Re: Many conditions

Conditions are applied via a checkbox or similar, you do not have to create them as a class and apply the class as inline styling.

For example, right-click a topic in the content explorer and select properties. From the properties dialog box, select conditional text. Apply the conditions by ...
by SteveS
Thu Feb 20, 2020 2:32 pm
Forum: Web-based Outputs
Topic: Hotspots Move Depending on OS and Browser.
Replies: 4
Views: 3091

Re: Hotspots Move Depending on OS and Browser.

Welcome to the forums! :D

I deleted your duplicate post. You need to make a couple of posts before you are 'deemed' a good citizen and get to post unmoderated - we had a huge spam issue a couple of years ago and it's a measure to protect forum users.
by SteveS
Wed Feb 19, 2020 2:25 pm
Forum: Central's General Discussion
Topic: Report Run Time
Replies: 2
Views: 2891

Re: Report Run Time

Have you tried deleting the Analyzer folder?
by SteveS
Mon Feb 10, 2020 2:18 pm
Forum: Flare's General Discussion
Topic: Identifying whats changed to create a Review Packet
Replies: 3
Views: 1744

Re: Identifying whats changed to create a Review Packet

Save date? You could do a search from the Windows/ File Explorer.
by SteveS
Mon Feb 10, 2020 2:17 pm
Forum: Capture's General Discussion
Topic: .props appearing without using Capture
Replies: 3
Views: 5594

Re: .props appearing without using Capture

Are you modifying the image in any way, such as resizing from within Flare?
by SteveS
Wed Jan 29, 2020 2:41 pm
Forum: Printed Documentation Targets
Topic: Style per condition
Replies: 4
Views: 3033

Re: Style per condition

Welcome to the forums... :D

If I understand you...

You should be able to create a new target that includes both conditions.

You can also redefine the styles in the media section of the stylesheet. Set the font colour properties to match the colour you use for the conditions would be the obvious ...
by SteveS
Wed Jan 08, 2020 11:06 pm
Forum: Flare's General Discussion
Topic: MadCap Software Supports Australia
Replies: 2
Views: 1853

MadCap Software Supports Australia

I received an email from MadCap today:

"On behalf of the entire MadCap Software team, our hearts go out to those that have been affected and the habitats erased by the devastating fires that are burning across Australia. We hope that during this time both you and your families are safe and know ...
by SteveS
Mon Jan 06, 2020 2:41 pm
Forum: Flare's General Discussion
Topic: Using a grammer checker with Flare
Replies: 8
Views: 6584

Re: Using a grammer checker with Flare

Just a quick reminder, this is a peer to peer support platform.

Occasionally folk from Madcap drop-in, but if you want to add a feature request it's best to do it via Madcap's help and support pages...
by SteveS
Wed Dec 18, 2019 2:43 pm
Forum: Web-based Outputs
Topic: Black Dot Next to my Logo
Replies: 5
Views: 2134

Re: Black Dot Next to my Logo

Did you manage to use a vector image, or is the image file in another format?
by SteveS
Wed Dec 18, 2019 2:10 pm
Forum: Web-based Outputs
Topic: Black Dot Next to my Logo
Replies: 5
Views: 2134

Re: Black Dot Next to my Logo

Welcome to the forums :D

Is the dot appearing in a build or just the WYSISWG editor?
by SteveS
Sun Dec 01, 2019 2:22 pm
Forum: Printed Documentation Targets
Topic: Text to right of image
Replies: 3
Views: 2173

Re: Text to right of image

Have you tried {float: left;} ?
by SteveS
Tue Nov 19, 2019 1:25 pm
Forum: Getting Started and Installation Issues
Topic: Installation and Licensing issues – MadCap Contact info
Replies: 2
Views: 31291

Re: Installation and Licensing issues – MadCap Contact inf

This is a peer to peer forum, and although MadCap folk do drop in from time to time (such as the original post) we cannot help with activation errors.

If you contact MadCap support I am sure they will be able to help. :D
by SteveS
Thu Nov 07, 2019 2:34 pm
Forum: Web-based Outputs
Topic: Converting a Word doc to a Flare project
Replies: 5
Views: 2484

Re: Converting a Word doc to a Flare project

Have you tried to import the document using Flare's import wizard?

Importing from Word has always been one of Flare's features.

You haven't said what versions of Word/ Flare you are using, I can see a problem if you have an early version of Flare and are trying to import a current .docx document ...
by SteveS
Thu Oct 31, 2019 2:52 pm
Forum: Importing
Topic: CSS locations in Word Import dialog
Replies: 5
Views: 3679

Re: CSS locations in Word Import dialog

Search the windows registry for mimecast.css?
by SteveS
Wed Oct 23, 2019 2:30 pm
Forum: Styles, Stylesheets and XML
Topic: Div merging in web output
Replies: 2
Views: 1282

Re: Div merging in web output

Try adding margin to your div...
by SteveS
Tue Oct 15, 2019 2:23 pm
Forum: Flare's General Discussion
Topic: Can you have two installations of Flare on one PC?
Replies: 5
Views: 2754

Re: Can you have two installations of Flare on one PC?

I had Flare 2018 R2 and Flare 2019 running side by side on same computer, using the same license. No problems.

However, Flare 2019 R2 came along and acted like an upgrade to Flare 2019 (but left Flare 2018 R2 alone-- thank goodness!) - it put down its executables into 2019's directory (Program ...
by SteveS
Mon Oct 14, 2019 2:37 pm
Forum: Flare's General Discussion
Topic: Can you have two installations of Flare on one PC?
Replies: 5
Views: 2754

Re: Can you have two installations of Flare on one PC?

I'm not sure I can see an advantage in asking that a particular licence is used...

If you really must have 2 installations of the same release you will probably have to install one on a virtual machine. Unfortunately, that means you will need another copy of Windows to use as the virtual machine's ...
by SteveS
Sun Sep 15, 2019 3:27 pm
Forum: Importing
Topic: Frame Import Error Message
Replies: 9
Views: 7959

Re: Frame Import Error Message

I am also having the same problem. Will this be fixed in the future? If so how far into the future?
We're a peer to peer forum, and as such, no one can answer that.

The Madcap support folk drop in from time to time, but your question is better directed at Madcap.

Put in a bug report, or contact ...