MadCap Software Forums

Add all my fingers and toes too!

I use dual monitors the whole time, and I don't have this issue at all.
I just moved the Flare window between monitors, no problem.
Are you sure this issue only happens with Flare? It sounds like more of a Windows issue.

Thanks for the reply Laura, I found a way by accident this morning.
I was deleting the images one by one an accidently clicked on the Images folder and deleted that, so I went into the project Content - Resources folder and added a new empty images folder and put the new images in there.
BTW - re ...

I use a lot of styles in Word, but I never have to select them manually, each one has a shortcut.
That's interesting. I've never used that option in Word. I just keep the Styles and Formatting pane open in Word and click on a style if it's something other than the Normal style.

Being able to set ...

When I have created a style, say Note, I want the ensuing line to revert to Normal when I press Enter. I can't really figure out where to set the seting for this.

There's a couple of these types of issues that would really speed up editing of content in Flare, and this is a big one for me ...

Hi Mike,

We’re trying to duplicate this problem. We’ve found that we can duplicate it in our copy of your project, but we can’t duplicate it in a new project.

Can you tell us the exact steps you went through to create and link the objects?

Thanks,

-- Pat
Hi Pat
Before anything else, I'll ...

Richard Ferrell wrote:Hi Mike,

Can we have you open a support request for this, so that we can better Track this issue.

https://www.madcapsoftware.com/support/contact.aspx

Thanks!

Done

What Output are you using? and are you using Mimic 1.2? or a different version? The rollover should only appear for thier inteded object.

Hi Richard
I'm using 1.2.
I have tried to switch the player output to Mimic instead of Flash, but it makes no difference. It's a tiny project, I can send it if ...

If I create a rollover caption, I link a rectangle to its rollover caption and that works fine.
If I create a second rollover caption, I once again link a separate rectangle to that second caption. However, when I play the movie and move over one of the rectangles, both rectangles and rollover ...

Good Day!

I'm using Mimic to capture an application process within a Virtual PC image. Mimic is running on the host system and the window I have chosen is the Virtual PC client. The problem is after only a few minutes of running it. I get an error that keeps popping up from the .Net framework. I ...

After my initial negative comments about Mimic vs. Camtasia and Captivate, I feel constrained to set the record straight.

I had a technical issue with capturing movies using Mimic, and that has been resolved. This allowed me to continue my evaluation, and in a very short space of time I realised ...

I'm divided about the Ribbon.

I think it will work very well if one just takes the time to learn where everything is. As has been said before, many of us are very used to the old menus. Also, we just customised a toolbar to show our favorites, and that toolbar didn't move with us - I've sometimes ...

You just need to be aware then that all frames in that movie will need to be resized and that means stretching the bitmap background for those frames who do not get a new background. That really just transfers the problem to different frames and may have a way bigger impact than one frame to be in ...

The reason I had this issue is that the default size on a new blank movie is not the same as the bitmap I was importing. Mimic is resizing the bitmap to the default image size, and not doing that good a job of it either.
It would be nice to have an option to size the frame to the bitmap size, since ...

If you go into a frame property you can assign a different bitmap image to the background.
Hi Richard
I was doing that, but the bitmap was coming in resized instead of at full size.
I recaptured the screens and they worked OK. It's possible the first ones were captured incorrectly, so the issue is ...

I'm back into evaluating Mimic again. My company decided not to go with an animated movie, which was what was crashing on my workstation, and to use annotated single screen shots instead. Thanks to Pat Dear for extending my trial period, which had run out.

The reason they changed their mind is that ...

I'm particularly fond of the Mimic / Analyzer integration. While I'm playing, Mimic is recording the game while Analyzer analyses my play in realtime, and inserts comments directly into the movie to show me how I could have played better.

While it's not perfect yet (I'm sure it will improve over ...

Thanks for the intro Richard.

It's a real pleasure to be part of the MadCap team. I'm thinking we're going to have a bit of fun in adding more eLearning capabilities and understanding to Mimic.

Be sure to let me know if you have any ideas or suggestions. I'd love to hear from you!

-- Pat

Hi ...

YEAH!!! MadCap X-Edit Express will be a great thing, especially when it is even easier to use than Word. Yes, it has to be on the level of Notepad and not be more complicated than Wordpad at the most. Many times subject matter experts are neither tech writers nor do they know much 'about computers ...

Thanks Babben, useful information - I'm just beginning to evaluate Mimic, and this is really helpful.

While I agree with most of what you say, I don't agree with this statement:

Flare is designed for the professional technical writer who has sufficient knowledge about context sensitive help and CSS.

I haven't seen anywhere in MadCap's marketing material that you need to know anything about CSS ...

... In regards to pasting one must keep in mind that Flare pushes one to use CSS, so that copying styling over is tricky. Still, Flare could evaluate what is currently in the clipboard and apply matching styling and either ask about the rest or be configured to strip unmatchable styles. And even if ...

Am I being completely heretical and asking something I shouldn't?

I'm finding the XML editor really hard to use. I finally figured out how to change my UL styles (EVEN THOUGH IN WORD THEY WERE BULLETED LIST STYLES) to LI styles and assign the correct list type.

What I don't understand is why wasn ...

OK, I have the same issue.
I agree Ramon, it's just a silly way to lose business. As I said in an earlier thread, why is MadCap making it difficult to move away from RH? They should be doing whatever it takes to make us move.
Once again, this is NOT a hugely complex issue to solve:
Removing the ...

I tested with my help and with Flare's own help, and I made another test project.

What I DID do is uninstall V2 Flare and V2 Flare Viewer prior to installing 2.5. I don't like have extra versions and files, and 2.5 was defaulting into a different folder.