MadCap Software Forums

OK guys, I solved my download problem, and have now installed the new viewer.

Looks to me as if the splash logo is still there, as large as if ever was, and have you tried selecting Help>About? There's no way our team will accept this....

Now off to weep for the lost opportunity, sulk, or ...

I really hope I'm going to embarrass myself here, but here's something that irritates the hell out of me and - if it can't be fixed - may stop DotNet Help in its tracks for us. It's pretty simple: Why the heck is there no obvious way to replace the Viewer window title with the name of my help ...

MadCap didn't say that it wouldn't ever be an option -- just that it's not possible now.

And to be fair, just as some programs are only available for Windows PCs because it's the larger market, likewise some bugs and enhancement requests are addressed first because they relate to WebHelp and CHMs ...

Currently its not possible to turn this off if Using the Flare Dot Net Viewer to view the help file. If you embed the Help into your Dot Net Application itself using Our SDK then this issue will not occur.

...which is why I am still using RoboHelp, since the development people cannot use Dot Net ...

Agreed. So let's storm the barriers to adoption - wherever they are found - together!

Exactly the point. MadCap are creating an unnecessary barrier to adoption, which may not affect some companies, but which does affect others. I understand they want to get their name out there, but in this case ...

Regardless of all that, I agree that selling a solution is important, but tasks are assigned beforehand. So you as tech writer should be the one selecting the method and format of help content delivery, not the developers. After all, you don't tell them which IDE and coding standard to use. It is ...

I have sent your comments to our Developers, Just a reminder if you embed the Dot Net Help into your Dot Net Application then there will not be the logo or caption

Richard

They do not want to embed the help. Unfortunately the decision is not up to me.

I think madcap understand that in most ...

I will Add your info into the Request, Thanks!

Has this not been done yet? I am about to start my first real DotNetHelp application for a generic software package that will sell about 50,000 units. I can tell you for certain that if the company have to have the madcap name and logo on the help ...