MadCap Software Forums

Perhaps the OP has the same issue I do. Here's how I leave Flare, with auto save on:
FlareDialogsResize1.jpg

And here's how Flare loads up:
FlareDialogsResize2.jpg

Once I drag the Index Entry and Project Organiser to the right, the Content Explorer is there.
This happened in V3.1 on an XP ...

Were you copying and pasting from the same source when it started working again? If not, try that source again. Perhpaps the issue is where the copy is coming from, not where the paste is going into.

All,
This is my first post and it's a doozy. I am the sole technical writer at the business unit of my company. Our next version of our main software product is moving to the .NET platform which will require an overall of all documentation, including screenshots, icons and procedures. I currently ...

How are you saving your images? If you save them as PNG instead of JPG, you save a LOT of space and there's no difference in resolution.

Hi Paul
That's a great tip, thanks! Up to now, I've used a style for image shots, but that doesn't help when I am using screens inline in bulleted or numbered lists. This make sit look much better, and with far less work.

Thanks Paul.
The cut and paste sounds awesome, it will solve a lot of my editing issues.

Following up on Ramon's response:

For software, when the software changes, managers don't understand that documentation time is not in proportion to development time. What can take a programmer 30 minutes to change can take 30 hours in the documentation, and vice versa.

For example, if they change ...

The readibility gurus also say left aligned rather than justified helps readability as well.

Really? I can't stand looking at printed or on screen text that is only left justified. It looks cheap and the fringes on the right side are distracting. I wonder why ever newspaper in the world prints ...

forfear wrote:Is Trebuchet the new font for Vista help?

Trebuchet is an XP font.

I don't like doing different things in the help. I like to be as consistent and simple as possible.

For one thing, the user is probably new to the program, and is trying to learn it. To then have to also learn how to use the help, and navigate through different methods of presentation and ...

Kevin, Ramon

I also have smaller sized chunks of the screens, as well as larger ones where necessary. However, I've always resized every screen shot to 80% of the original.

First of all, I don't like having different sizes throughout, because there's no real reason in a help file. For the manual ...

This is a very useful discussion for me!

I tested using 256-color PNG instead of JPG, and the screen does indeed look the same, and the file is 80% smaller. I just need to test on some more screens, because not all screens are using simple colors, and some could look worse.

There is also another ...

Same as Margaret, my converted CHM files were the same size as the RoboHelp versions.

We haven't had any reported issues with Flare and 64 bit versions of Vista.
That doesn't mean that it works, maybe there is just nobody who bothered with Vista 64bit. I guess MikeKatz will then be the guinea pig. But by all means, geez, use something else other than Vista!

We should know ...

One other consideration is file size. I once created a WebHelp for an embedded system that was accessed via browser. Due to the limited storage capacity I was extremely conservative in regards to screen shots and for those that I added I used 256 colour PNGs just to keep everything as small as ...

Richard Ferrell wrote:We haven't had any reported issues with Flare and 64 bit versions of Vista.

Thanks Richard!

Hello
Does anyone know whether there are issues installing Flare with 64-bit Vista?

I've moved in the opposite direction to most views here.

First, for manuals, I always have screen shots. I then annotate them to show the main features of each screen. Manuals are overview documents for me, they show users what they can do, not how to do it. And even then, we just show the major ...

I've been working as a consultant writing HTML online help for packaged software. The main package has over 150,000 users world-wide, and there are half a dozen smaller packages as well.

I also create the manuals, but I'm not a fan of single-source documentation. I prefer to create introductory ...

The people have spoken and MadCap has listened! :0)

The plan right now is to alter the DotNet Help viewer to make it more in line with the requests we have received. One of the biggest problems is the timing. All of our dev resources are turning and burning to get Flare version 4 out so this ...

I had posted a rather angry item here, but deleted it. Submitted an 'enhancement' request and let it fly there. Only upon cooling down does it occur to me to actually ask -- has there been no change on this?

We will very likely return our product if this is the case, as having this logo in our ...

Hey, Mike,

Have you tried turning on the "Show Files" button above the Content Explorer? This turns the CE into a two-pane window, and you can select multiple files in the right side pane.

Hi Kevin
Thanks!
It took exactly 2 HOURS for the system to do this!! Most of the time was in an Updating ...

I want to move images from one folder to another.
In the Content Explorer, I can drag each image individually to another folder, but it takes time, and I have hundreds of images.
Is there a quick way to do this?

Hi, I had the exact same problem when I added a rollover caption to the palette and then try to drag several to a single frame... everytime even though I had all the rollover targets specified correctly, I could not get it to work... finally I was able to get it to work, but only after having to ...

Congrats to everyone! I can certainly attest to the fact the support all round, including here, is top-notch.