MadCap Software Forums

This just started with my files this afternoon. I'm seeing the tracked changes, yet the other writers haven't turned on Track Changes.

Flare 9.1.2, Win 7 64-bit, All writers on the same version of Flare, Subversion SC.

It is a bug according to Tech Support.

I tested the behavior that you described, and found that pressing enter in the Search field triggers the first button in your Output's toolbar in Internet Explorer. I was not able to recreate this in other browsers. Are you using an IE browser, and is your ...

Just submitted a bug report with a sample project.

Flare 9.1.2. WebHelp 2 (HTML5) output.
Type a term into the Index tab and press Return. The terms are returned, but the Windows 7 Print dialog opens.
We already decided to take out the tab prior to this but...weird.

Are these the correct folders to ignore in Subversion?
Users
Analyzer
Output
SourceControl
FileSync

Clearing Collapse under the Advanced tab and adding an A entry did it.

Even with the heading removed, the columns are still misaligned.

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I'm using the IndexResizable.fpgl for my PDF index. I am also using an AutoIndex set. When I generate the PDF, the columns are misaligned as you can see here. I want the columns to align. What am I doing wrong?

With further investigation, it was user error that caused this. Some of the writers added projects with TortoiseSVN instead of binding within Flare and / or used TortoiseSVN to get the projects instead of File>Source Control>Import Project. That's what started the problems. All fixed now. Rule of ...

Thank you all for your help. With further investigation, it was user error that caused this. Some of the writers added projects with TortoiseSVN instead of binding within Flare and / or used TortoiseSVN to get the projects instead of File>Source Control>Import Project. That's what started the ...

Nita:
I used Flare to bind the projects. The other writers then used Flare to Import from Source Control.
We will see what happens when we exclude the folders. I am the only one who hasn't had problems.

We are only using TortoiseSVN for admin tasks, not for placing files in the repo.

thanks!

Msquared -- I posted a sep. message with the error dialogs.

Here are the two errors we are seeing.
The writer captures an image and tries to add it to a project using Insert>Image to place it in the document.
This is the error: Second error,
When she tries to check out the files in Images, she gets this error:

We are having some...problems with Subversion 1.7 and Flare 9.1.1. We received some errors when some writers check in or attempt to check in files. We've excluded the Output and Analyze folders. What other folder should we exclude? Project\Users and Project\Reports?

There are four of us who need ...

What version of SharePoint? We've had problems with SharePoint 2007 and Flare 9--mostly it taking a long, long time to open and save files.

That's another advantage of Flare--the users who quickly and freely provide answers, ideas, and encouragement. Thank you, Nita and Lisa!

We are producing training materials with Flare, with a Student and a Facilitator target. The Facilitator target will have Facilitator pages in addition to the Student pages. We'd like to not number the Facilitator pages so that the Student page numbering remains the same whether the target is ...

Does anyone else here document device or software that has FDA clearance? If so, have you done an Off the Shelf Software Validation document with a risk and hazard analysis of Flare? I've been told by my Quality/Regulatory department I'll need to do one, barring an existing Certificate of Compliance ...

I'm receiving this error when merging multiple files:
MasterHelp: Compiler: C:\Users\sparrants.DINA\Documents\My Projects\813\IM_813_Master\Project\TOCs\MASTERHELP.fltoc: Skipping sub-entries: TOC entry is being used for merging, however, it also contains sub-entries which will be ignored ...

Yup. Sigh...We'll look for another app for source control. What does Madcap use for their own stuff, btw?

I've already submitted a ticket to support, and am posting to see if anyone else had this issue.
I am trying to Bind a Project to a VSS database named New DI Documentation . I go through the steps, and Flare starts to add the files. Before closing the dialog, I get this message: 3-29-2013 4-09-39 PM ...

Thanks for the speedy help, everyone!

The PM has decided we will host the Help. The two customers who do not allow outside internet access will serve the help from internal servers.

Here is the code he is using within the development environment of the application:
iRet = (int) ShellExecute(NULL, "open", "file:///C:/DevProjects/NL11-NEWHELP/Default.htm#cshid=IDH_AUTO_OBJ_DETECT", NULL, NULL, SW_SHOWNORMAL);

What happens is that Help opens to the Default.htm page, not the ...

The developer I'm working with says:

I just open the default browser with the file location. It works if I explicitly type it into the open browser’s window – not if I pass it to the open browser call.

Thanks, RamonS. We're trying to avoid HTTP, but may have to go that route if FILE won't /can't work.