MadCap Software Forums

KevinDAmery wrote:It is interesting that it's asking for a login from you. Like Lisa, I've never seen that here.

It's a matter of our network settings: I need to login before I can access the internet.

Uhm, for it to be a valid XML tag I miss some < and >...I guess the compiler misses that, too. Since it is a warning it will eventually compile (I think). You should see these warnings in the Flare status window as well. Could it just be that something gets goofed up in the HTML files and the ...

... aha ...
THAT I knew already ... I wanted to know whether and if yes where I can switch it off.

I have found a file called _Temp.hhp - maybe that's the one?
I opened it in the HTML Workshop and created a .chm file. Here's the result:
html-workshop-compile-test.gif

I did get messages though. They look like this for ALL .htm files:
HHC3004: Warning: ida_tapi_nrformat.htm : The HTML tag "?xml ...

RamonS wrote:The file is in the temporary folder in the output folder.

No. Nothing there - in no project, whether I touched it with Flare 4 or not. No .hpj file can be found. Not by explorer ant not by total commander.
Other suggestions?

Sorry. I've never had the Flare help files update like that, so maybe I have this option turned off somewhere...I'm not sure where, though.
Or maybe you go online without you noticing? I only notice because it needs an account to have internet access and the prompt for the login pops up each time ...

How long does the compile take when you do a manual compile of the .hpj file in the output folder? That time should be identical to a project created from 3.1. If not, then it isn't in Flare's hands anymore unless the generated .hpj project files are drastically larger than in 3.1.

I don't have ...

lacastle wrote:What is trying to update? The source control? the import files? There are place to turn on/off those updates on the Basic tab of the Target editor.

The help files that I open when I'm working with Flare and press F1, because I need help or would like to know what that new Flare 4 option does ...

Hi there folks,
has anybody found the switch to switch off the update of the Flare help? Each time I open a topic the login request for internet access pops up and I have to get rid of it (ESC), because I don't want to go online for that. I'd much rather do a manual update every week/month or so or ...

In our case it's about building a chm: It takes 2 to 4 times as long as with Flare 3.1. We have tried it on two different PCs with almost the same result.
We will check all the mentioned possible reasons as far as possible:
- virus software : our IT department won't let us switch it off ...
- the ...

RamonS wrote:... and couldn't find a list of styles that changed name. Maybe MadCap can provide such a list?

I assent to that statement!!

Maybe I've missed something but I don't recall Madcap saying that one should not go back to v3.1 after upgrading to v4.0. I've seen it first hand where the stylesheet gets blown away and it's a doozy. Someone could really hose themselves if they weren't careful.

This might not be such an issue if ...

Intermediate update: Colleague made similar experiences today.
I will try to switch Analyzing off ... will report back.

Update:
- I deinstalled all MadCap applications
- opened the registry and deleted each folder called MadCap Software
- rebooted
- installed Flare 3.1
- installed Flare 4
- deleted the local project
- imported a new version from Source Control (VSS) into the same folder as before
- compiled without ...

RamonS wrote:The problem is that apparently nothing can be changed that doesn't work with a product that is collecting dust for ten years.

Great! If that only had been the case ... but sth DID change ... and it wasn't MS triggering the change ...

Looks as if you don't like MS.
But that's not the problem - the same MS product was able to interpret the overflow setting last week and isn't able to do it now ...
As you say MS didn't change anything - so it must have been MadCap ...
q.e.d.

That I don't know either...one more reason not to use proprietary, unmaintained formats.

It's not proprietary, but standard. It worked for years already and this is what the best German website for web technology says:
overflow_settings.gif

This is the help I generated a few weeks ago: No ...

Wow, interesting characters. Here are a few things that I'd check:
- do the affected image file names include 'special' characters (Umlaute)?

no.

- take a copy of the V3 version of the project (I hope you made a backup) and try to open it again with Flare V4 as a new project, then compile
If ...

exactly. Nothing changed. I compile locally now and did so before ...
I tried twice: first time 28 minutes, second time 30 minutes.

A few of our images cause errors on compiling ... I get the message right before compilation should be finished, means, everything's fine for about half an hour (compilation time increased heavily, but that's another post). The messaege tells me, that there is sth wrong with the HTML Help Compiler ...

Hi Folks,
I just compiled a .chm file and it takes 28 to 30 minutes instead of 7 to 8 minutes last week with Flare 3.1 ...
Any suggestions?

There were a few threads here that came to the conclusion that it isn't a good idea to do that, but it is also not totally impossible. The problem is in how Flare names the custom styles (see for example here: http://forums.madcapsoftware.com/viewtopic.php?f=6&t=7023). There may be other issues ...

Hi there folks,
has anybody tried it yet? Or do the MadCappers know?
We are 6 tech writers working on a good handful of projects. Do we have to install Flare 4 all at the same time or can we still work on the projects using Flare 3.1 AND 4?
THANX!
Inge

We had that problem lately, too. One of our developers could easily help out with the solution:
1. In Explorer: Open the path where your database is
2. Open the folder users
3. You'll find a folder for each user of the database - open the one you want
4. Open the file ss.ini in a text editor ...

Hi there MadCappers,
we would have liked to attend one of thoses webinars, but our sys admin doesn't want to open the port 8200 which he says gotomeeting is "firing at permanently".
Is it really that dangerous?

Quote from the gotomeeting website:
"When GoToMeeting software is activated on a ...