Search found 276 matches

by helen
Fri Oct 03, 2008 4:33 am
Forum: Getting Started and Installation Issues
Topic: Problem with Reviewing Topics - not Active Directory email
Replies: 27
Views: 27605

Re: Problem with Reviewing Topics - not Active Directory email

I didn't understand it either but I'm glad it worked for you! :D

I agree on your other points too.
by helen
Fri Oct 03, 2008 2:10 am
Forum: Microsoft CHM Help
Topic: Search Tab Not Working
Replies: 62
Views: 131166

Re: Search Tab Not Working

Okay, so is there any clever way of stopping this happening other than being methodical and checking the search is working before you release? I've just been burnt by it (in Flare v4.0) and it was indeed RegisterItcc.bat that fixed things.
by helen
Fri Oct 03, 2008 12:30 am
Forum: Getting Started and Installation Issues
Topic: Problem with Reviewing Topics - not Active Directory email
Replies: 27
Views: 27605

Re: Problem with Reviewing Topics - not Active Directory email

Have you seen this thread Steve? http://forums.madcapsoftware.com/viewto ... =13&t=7011

There's a resolution there but it depends on your set up. Some are still having problems.
by helen
Thu Oct 02, 2008 3:35 am
Forum: Flare's General Discussion
Topic: Flare 4 slower than Flare 3.1
Replies: 97
Views: 64739

Re: Flare 4 slower than Flare 3.1

Something else I could add that might help: I have both Flare 3.1 and Flare 4 installed at the same time. I also just looked and I have both .NET 2.0 SP1 and .NET 3.0 SP1 installed. Could two versions of Flare plus two versions of .NET be causing problems. One of our colleagues was getting speed ...
by helen
Mon Sep 29, 2008 7:20 am
Forum: Contributor General Discussion
Topic: Highlighting specific content for review
Replies: 1
Views: 2999

Re: Highlighting specific content for review

I've not found a way to achieve this - however you can 'lock' text that you don't want them to review, so you get the same effect at the end of the day.
Format > Locks > Mark Element to be locked. It sounds like a nice feature request though so I'd add it to that list for Madcap. HTH :)
by helen
Tue Sep 23, 2008 11:28 am
Forum: Getting Started and Installation Issues
Topic: Flare v4 & SQL SERVER 2005
Replies: 7
Views: 6705

Re: Flare v4 & SQL SERVER 2005

Well it didn't chuff my world :lol: but I did check with our DB admin before I went installing stuff (I was just as nervous)! Im running .NET 2.0 and full blown SQL 2005 and none of the stuff (.NET 3.0 and SQL Express) that I've had to install for the Madcap suite has affected anything else *touch ...
by helen
Tue Sep 23, 2008 6:59 am
Forum: Flare's General Discussion
Topic: MadCap DITA Teaser Email
Replies: 54
Views: 44851

Re: MadCap DITA Teaser Email

Pft, I hope not.
by helen
Tue Sep 23, 2008 6:19 am
Forum: Flare's General Discussion
Topic: MadCap DITA Teaser Email
Replies: 54
Views: 44851

Re: MadCap DITA Teaser Email

Isn't it just. Flare 4.1 perhaps, or just Blaze?
by helen
Mon Sep 22, 2008 7:04 am
Forum: Flare's General Discussion
Topic: Setting up mail
Replies: 31
Views: 22355

Re: Setting up mail

Sharepoint??? That's an overhyped conglomerate of all the not so great Microsoft applications. I can see why companies use it as there is a need for such a tool, but Sharepoint is really horrible and unflexible. We used it based on the bazillion promises that were made, but either it didn't work or ...
by helen
Thu Sep 18, 2008 5:52 am
Forum: Flare's General Discussion
Topic: Paste Text - now that is nice!
Replies: 2
Views: 2018

Paste Text - now that is nice!

I like the new Paste Text dialog - a lot! It's a huge time and stress saver! :D

I've not got my largest project into Flare 4.0 yet but all 4 of my smaller ones are now safely moved over and happy in their new home. :D

Thanks! :madcap:
by helen
Sun Sep 14, 2008 11:59 pm
Forum: Flare's General Discussion
Topic: Weird formatting on my H3 in PDF output
Replies: 11
Views: 4770

Re: Weird formatting on my H3 in PDF output

KevinDAmery wrote:The H3 has a bunch of extra spaces - what happens if you use the same number of spaces as in the H2 style?
That worked! Thank you :D

I have established that if I have more than one space after the last autonumber, I get these euro signs appearing. They're a bit squashed now. :(
by helen
Fri Sep 12, 2008 12:51 am
Forum: Flare's General Discussion
Topic: Weird formatting on my H3 in PDF output
Replies: 11
Views: 4770

Re: Weird formatting on my H3 in PDF output

I've checked the H3 in my style sheet - nothing weird there at all. I don't understand which code produces the TOC in PDF, is it somewhere I can find?

These are my H1, H2 & H3 declarations:
h1
{
font-size: 20pt;
font-weight: normal;
border-bottom: solid 1px #000000;
border-bottom-width: 2px ...
by helen
Thu Sep 11, 2008 8:13 am
Forum: Flare's General Discussion
Topic: Weird formatting on my H3 in PDF output
Replies: 11
Views: 4770

Weird formatting on my H3 in PDF output

Hello (again)

I've done something with my H3 style, but I have no idea what! I just tried to publish straight to PDF and it worked perfectly (and the Author no longer says MadCap :D ), but, well, my H3 styles have 3 euro signs in (at least, that's what it looks like anyhow). My H1 and H2 are fine ...
by helen
Thu Sep 11, 2008 6:09 am
Forum: Getting Started and Installation Issues
Topic: Problem with Reviewing Topics - not Active Directory email
Replies: 27
Views: 27605

Re: Problem with Reviewing Topics - not Active Directory email

Absolutely. Issue one is a bug in 4.0 which I just happened to stumble across very early on and issue two has been resolved with some tinkering. Phew! :D
by helen
Thu Sep 11, 2008 1:23 am
Forum: Flare's General Discussion
Topic: Setting up mail
Replies: 31
Views: 22355

Re: Setting up mail

The problem has been fixed!! :D

We have a Windows Server 2003 x64 domain XXXXX hosting user accounts and machines. We outsource email and SMTP on the DC is set to forward to our provider. Our user profiles do not specify email information - as soon as we gave it one, everything worked perfectly ...
by helen
Wed Sep 10, 2008 12:46 pm
Forum: Getting Started and Installation Issues
Topic: Problem with Reviewing Topics - not Active Directory email
Replies: 27
Views: 27605

Re: Problem with Reviewing Topics - not Active Directory email

Ahh great support! Thank you very much! I've replied to your emails. :madcap: :D
by helen
Wed Sep 10, 2008 12:19 pm
Forum: Getting Started and Installation Issues
Topic: Problem with Reviewing Topics - not Active Directory email
Replies: 27
Views: 27605

Re: Problem with Reviewing Topics - not Active Directory email

Hi Helen,

We have received your case, please do not open another case. We understand your urgency and are doing our best to answer all cases as quickly as possible, but as you can imagine, we are getting quite a few inquiries :D . So I want to ask everyone to be patient with us during the next few ...
by helen
Wed Sep 10, 2008 11:56 am
Forum: Getting Started and Installation Issues
Topic: Problem with Reviewing Topics - not Active Directory email
Replies: 27
Views: 27605

Re: Problem with Reviewing Topics - not Active Directory email

If they are still having problems, Please open a support ticket

https://www.madcapsoftware.com/support/contact.aspx

I have, no reply as yet. Would you like me to send another one? I should have two open, this one and one about numbering in Flare 4.0 (possible bug). Edit, checked my email, I ...
by helen
Wed Sep 10, 2008 7:02 am
Forum: Styles, Stylesheets and XML
Topic: Using columns in Header and Footers
Replies: 0
Views: 1101

Using columns in Header and Footers

Afternoon (Morning)

I'm getting a bit lost here. I thought I could use columns to separate my header into 1 row, 2 columns, then I was going to put one line of text in the top left corner and one in the top right corner, on the same X axis. However, I can split my header into two columns, but when ...
by helen
Wed Sep 10, 2008 6:15 am
Forum: Flare's General Discussion
Topic: Setting up mail
Replies: 31
Views: 22355

Re: Setting up mail

Andrew wrote:I wonder why MadCap didn't just give users the option to open your default mail client with a message and attachment?
Me too.

Trust me Dave, you don't ever want to see that dialog box, if you do, kill Flare before it kills itself. :roll:
by helen
Wed Sep 10, 2008 5:44 am
Forum: Flare's General Discussion
Topic: Setting up mail
Replies: 31
Views: 22355

Re: Setting up mail

Right.... I do this:

1) Open a topic
2) Click Send for Review
3) Click Setup Mail

I get this:
Untitled.png

(And that little bar is still ticking along crashing Flare as we speak). That Cancel button does not work, nor can you close it.

The front dialog (Looking up email address in Active ...
by helen
Wed Sep 10, 2008 5:14 am
Forum: Flare's General Discussion
Topic: Setting up mail
Replies: 31
Views: 22355

Re: Setting up mail

This might be a dumb question, but I don't really know what Active Directory is or what connecting to it should do. Does connecting to AD just add in people from the exchange address book to your recipients list?

I clicked Setup Mail and entered my email address and Outgoing Mail server - using ...
by helen
Wed Sep 10, 2008 12:09 am
Forum: Getting Started and Installation Issues
Topic: Can't Launch or Uninstall
Replies: 8
Views: 7036

Re: Can't Launch or Uninstall

I think I'd try reinstalling the .Net framework if you haven't done so already. It looks like it's in pain if Flare, Capture and Mimic have all packed up.
by helen
Tue Sep 09, 2008 6:58 am
Forum: Getting Started and Installation Issues
Topic: Problem with Reviewing Topics - not Active Directory email
Replies: 27
Views: 27605

Re: Problem with Reviewing Topics - not Active Directory email

Huh? That seems to be a blatant omission. Not everyone is a Microsoft only shop. There are people who use other products or want innovative technology. I am sure that the majority has no AD-email connection, but plain, simple, and reliable mail servers using established protocols.

I'll agree with ...
by helen
Tue Sep 09, 2008 6:57 am
Forum: Getting Started and Installation Issues
Topic: Problem with Reviewing Topics - not Active Directory email
Replies: 27
Views: 27605

Re: Problem with Reviewing Topics - not Active Directory email

I am astounded, I really am. What a let down. Not only does it not work, but it crashes Flare trying.

Well, I can hardly wait to break this one to the boss, he's not going to be pleased and I can't blame him.