MadCap Software Forums

Hi all,

When there is an update to Flare V4/Blaze - the default text in the topic review email stating go to http://www.madcapsoftware.com and download X-Edit review, will change and link directly this downlaod page http://www.madcapsoftware.com/downloads/xeditreview.aspx . This change will bypass ...

Hi all,

As always, thanks for the feedback. Unfortunately, separating X-Edit Review from X-Edit is not as trivial as it sounds. The features are very integrated.

However, we did make the download process simpler by not requiring reviewers to sign up to receive the download. Now, potential ...

Thanks Richard,

I appreciate the help!

Var

Hi everyone,

If you are having this slowness issue please open a bug report with support. We need projects that exhibit this behavior, so we can reproduce these issues in house and hopefully find a solution.

Please use this form https://www.madcapsoftware.com/bugs/submit.aspx to submit these ...

Hello,

What kind of images – png, wmf, eps etc. Embedded or imported by reference? Can you please submit a bug to TS using https://www.madcapsoftware.com/bugs/submit.aspx so we can investigate if it is indeed a bug.
Please make sure to upload the FM file as well.

Thanks
Var

Hi all,

We need some DITA books/files for testing purposes. Per our usual process, we will treat all files as confidential and will destroy them after we are done testing.
We will also sign an NDA if necessary.

If you have some DITA files you are willing to share with us please email ...

Hi all,

I am looking for Beta testers for Capture V3. If you are interested please email Technicalsupport@madcapsoftware.com with subject Capture Beta. We really appreciate your feedback.

Please do not use this email address to send support issues to TS.

Thanks
Var

If you bought Mimic, or the MadPak suite, and are wondering what Mimic can do for your online help, here's a fast, inexpensive way to find out. Neil Perlin, certified Flare and Mimic consultant and creator of the authorized Mimic training course, will offer a half-day workshop at the DocTrain East ...

Hi all,
If you bought Mimic, or the MadPak suite, and are wondering what Mimic can do for your online help, here's a fast, inexpensive way to find out. Neil Perlin, certified Flare and Mimic consultant and creator of the authorized Mimic training course, will offer a half-day workshop at the ...

We have both cases and we will get back to you today before our close of business

We are getting good inquiries, which is to be expected during major releases!

Thanks for the patience,

Var

Hi Helen,

We have received your case, please do not open another case. We understand your urgency and are doing our best to answer all cases as quickly as possible, but as you can imagine, we are getting quite a few inquiries :D . So I want to ask everyone to be patient with us during the next few ...

Hi all,

First, I want to thank all the beta testers who provided us with a lot of great feedback. We could not have had such a successful release without you!

To view customer reported issues that have been addressed in Flare V4, visit the following Kb article.
http://kb.madcapsoftware.com/Content ...

Mike Hamilton, V.P. Product Management and Sharon Burton, MadCap Blaze Product Manager, are hosting a half-day overview and training event in the following cities:

• Los Angeles – August 18 http://www1.hilton.com/en_US/hi/hotel/LAXCHHF-Hilton-Checkers-Los-Angeles-California/index.do
• San ...

Hello,

Do you have Mimic V1.2 or V2 trial?

Thanks
Var

We are pleased to announce the release of MadCap Lingo V1.5. Based on your feedback we have made the following improvements to MadCap Lingo.

New in Version 1.5:


- Find and Replace and Find-in-Files search Advanced tools to rapidly update multiple instances of common strings.

- Improved Diff ...