Search found 762 matches

by Richard Ferrell
Wed Jan 28, 2009 7:31 am
Forum: Web-based Outputs
Topic: Space between TOC icons and headings
Replies: 1
Views: 1658

Re: Space between TOC icons and headings

The only way to do this would be to add padding to the TOC Icon itself, Or make the image larger and add an invisible background to it.
by Richard Ferrell
Tue Jan 27, 2009 3:45 pm
Forum: Microsoft CHM Help
Topic: Search in html output stopped working
Replies: 9
Views: 5434

Re: Search in html output stopped working

Do you have HTML Help workshop installed on your machine? If so you may want to remove it and reinstalll it.

http://msdn.microsoft.com/en-us/library/ms669985.aspx
by Richard Ferrell
Tue Jan 27, 2009 3:15 pm
Forum: Flare's General Discussion
Topic: WebHelp Dying in Windows 7
Replies: 9
Views: 3856

Re: WebHelp Dying in Windows 7

We are not able to Support Window 7 at this time, As its still Currently in Beta. We do not currently support beta versions of Browsers or Operating systems.
by Richard Ferrell
Thu Jan 15, 2009 9:51 am
Forum: Microsoft CHM Help
Topic: Link to a Mimic Flash Movie
Replies: 6
Views: 3509

Re: Link to a Mimic Flash Movie

In a CHM, It will not load the Flash player as this is an external program. This is a limitation of the CHM and not with Flare
by Richard Ferrell
Thu Jan 15, 2009 9:47 am
Forum: Web-based Outputs
Topic: Is it possible to rename the _CSH file?
Replies: 2
Views: 1987

Re: Is it possible to rename the _CSH file?

Flare needs to have the _CSH file, its not possible to rename this file, as it may cause other problems in the project.
by Richard Ferrell
Thu Jan 15, 2009 9:24 am
Forum: Flare's General Discussion
Topic: Content Explorer files not alphabetized
Replies: 11
Views: 4795

Re: Content Explorer files not alphabetized

I have seen the issue if the project is on a network drive or In Source Control, Flare uses windows explorer for the file names, its not possible to change the order.
by Richard Ferrell
Thu Jan 15, 2009 8:44 am
Forum: Microsoft CHM Help
Topic: Help window shrinks when compiled on build server
Replies: 10
Views: 7827

Re: Help window shrinks when compiled on build server

This is a known issue, and should be corrected in a future version of Flare
by Richard Ferrell
Mon Jan 12, 2009 3:40 pm
Forum: Flare's General Discussion
Topic: Bookmarks within snippets
Replies: 7
Views: 3035

Re: Bookmarks within snippets

The best way would be to a bookmark right before the Snippet entry, that way you are not linking directly to the Snippet,
by Richard Ferrell
Mon Jan 12, 2009 8:49 am
Forum: Flare's General Discussion
Topic: How to place Accordion Items to Horizontal Layout?
Replies: 9
Views: 4506

Re: How to place Accordion Items to Horizontal Layout?

Nice Scott,

Looks like that is a good KB article!
by Richard Ferrell
Fri Jan 09, 2009 12:38 pm
Forum: Flare's General Discussion
Topic: How to place Accordion Items to Horizontal Layout?
Replies: 9
Views: 4506

Re: How to place Accordion Items to Horizontal Layout?

you can change were the pane appears in the skin, at the Top or Bottom or Left or right side of the screen, but it will still be vertical bars, its not possible to have them has horizontal bars.
by Richard Ferrell
Thu Jan 08, 2009 12:38 pm
Forum: Flare's General Discussion
Topic: Validating Flare XML with an XML editor
Replies: 3
Views: 2479

Re: Validating Flare XML with an XML editor

Flare's uses the XML schema listed in the file you use while the the topics are in the Content Explorer, Once geneated the Output is now xHTML schema.
by Richard Ferrell
Wed Jan 07, 2009 3:42 pm
Forum: Flare's General Discussion
Topic: math formulas
Replies: 3
Views: 2461

Re: math formulas

Please log it as a feature request, the more requests the better chance this will be added to a future version of Flare
by Richard Ferrell
Wed Dec 24, 2008 9:48 am
Forum: Analyzer's General Discussion
Topic: Broken links that are not broken
Replies: 2
Views: 3482

Re: Broken links that are not broken

If you delete the anaylzer folder and it rescan does it still show the broken links?
by Richard Ferrell
Tue Dec 23, 2008 9:56 am
Forum: Flare's General Discussion
Topic: Trouble with IM interface
Replies: 1
Views: 1281

Re: Trouble with IM interface

It should still work, The IM is not routable, so if your company has moved you to a different Segment, of the network you may not see your co-workers. Also there is a setting in Active Directory that can disable IM, Check Flares help file for more information on that setting
by Richard Ferrell
Tue Dec 23, 2008 7:40 am
Forum: Flare's General Discussion
Topic: Topic Identifier Not Declared in Any Header File
Replies: 5
Views: 3427

Re: Topic Identifier Not Declared in Any Header File

Are you using any Conidtions on your target? is that topic set to be excluded in your build?
by Richard Ferrell
Tue Dec 23, 2008 7:07 am
Forum: Flare's General Discussion
Topic: MadCap Software Closed Dec 25-26 & Jan 1-2
Replies: 4
Views: 2469

MadCap Software Closed Dec 25-26 & Jan 1-2

We will be closed for the Holidays on December 25 and 26, and January 1st and 2nd.

Happy Holdiays to everyone.
by Richard Ferrell
Fri Dec 19, 2008 3:41 pm
Forum: Printed Documentation Targets
Topic: Internal error: "System.OutOfMemoryException"
Replies: 13
Views: 7105

Re: Internal error: "System.OutOfMemoryException"

Have you updated to Flare 4.1.4? If you have, I would open a support ticket :flare:
by Richard Ferrell
Fri Dec 19, 2008 3:28 pm
Forum: Flare's General Discussion
Topic: Want to present a Webinar?
Replies: 0
Views: 1288

Want to present a Webinar?

Sharon Buron is Looking for people who want to present a webinar with MadCap this spring. Contact her and discuss. Non-MadCap topics are good.



Sharon Burton
Product Manager
MadCap Software
Voice: 858-320-0387 x 222
Cell: 951-202-0813
Home office: 951-369-8590
sburton@madcapsoftware.com
IM ...
by Richard Ferrell
Fri Dec 19, 2008 7:28 am
Forum: Web-based Outputs
Topic: ToC entries not appearing in webhelp plus output
Replies: 26
Views: 14966

Re: ToC entries not appearing in webhelp plus output

IF you are still having this problem then please open a support ticket

https://www.madcapsoftware.com/support/contact.aspx
by Richard Ferrell
Fri Dec 19, 2008 7:19 am
Forum: Flare's General Discussion
Topic: Missing text in topic
Replies: 6
Views: 2530

Re: Missing text in topic

This issue has been corrected in the Current version of Flare v4.1
by Richard Ferrell
Thu Dec 18, 2008 9:06 am
Forum: Flare's General Discussion
Topic: 4.1.40 Update Released
Replies: 42
Views: 27708

Re: 4.1.40 Update Released

If you are having this issue please open a support ticket
by Richard Ferrell
Thu Dec 18, 2008 9:03 am
Forum: Flare's General Discussion
Topic: Merry Xmas from MadCap Sales Team
Replies: 0
Views: 1342

Merry Xmas from MadCap Sales Team

This is from our Sales Dept, but it does have include Neal From Tech Support.

http://elfyourself.jibjab.com/view/Rn22qp0vWNZ9A4gsF94d
by Richard Ferrell
Thu Dec 18, 2008 7:15 am
Forum: Flare's General Discussion
Topic: Any way to create sub-folders in the project directory?
Replies: 2
Views: 1750

Re: Any way to create sub-folders in the project directory?

In the Target Folder in Project Orgainer its not possible, I will add your name to this feautre suggestion
by Richard Ferrell
Wed Dec 17, 2008 10:28 am
Forum: Flare's General Discussion
Topic: Missing text in topic
Replies: 6
Views: 2530

Re: Missing text in topic

The first release of Flare v4.1 had this issue, and it has been corrected, Also the Update to Flare v4.1 that was released yesterday will fix this issue also.
by Richard Ferrell
Wed Dec 17, 2008 10:26 am
Forum: Flare's General Discussion
Topic: Best way to make entire topic conditional?
Replies: 9
Views: 4309

Re: Best way to make entire topic conditional?

In The content Explorer Right Click on the topic, and then Go to the Conditions tab and apply the conidtions you want