Search found 762 matches

by Richard Ferrell
Wed Jun 26, 2013 5:41 pm
Forum: Flare's General Discussion
Topic: Google Analytics Question
Replies: 2
Views: 1098

Re: Google Analytics Question

Google analytics won't work for intranet sites, sorry.
by Richard Ferrell
Tue May 07, 2013 11:55 pm
Forum: Mimic's General Discussion
Topic: Who's using Mimic?
Replies: 17
Views: 18267

Re: Who's using Mimic?

. I do Flash output.
I tried the HTML 5 output but I need to support a wide variety of browsers and and that didn't work. So far the Flash outputs are working well.
Once I got used to Mimic it works fine for me.

Flash outputs are really the way to go for almost every browser type out there. but ...
by Richard Ferrell
Tue May 07, 2013 11:49 pm
Forum: Web-based Outputs
Topic: Security to prevent unauthorized users from accessing help
Replies: 4
Views: 2871

Re: Security to prevent unauthorized users from accessing help

Your webserver would need to be the control point, Flare doesn't have the ability to control access to topics
by Richard Ferrell
Mon Mar 25, 2013 7:16 pm
Forum: Flare's General Discussion
Topic: Feedback on topics in the Web help
Replies: 2
Views: 1261

Re: Feedback on topics in the Web help

Contribute could do that
by Richard Ferrell
Fri Aug 17, 2012 10:35 am
Forum: Flare's General Discussion
Topic: Embedding interactive 3D CAD
Replies: 4
Views: 2750

Re: Embedding interactive 3D CAD

Mimic doesn't really do 3D interactive images, but if you have them, and they are websafe you should be able to insert them into a topic.
by Richard Ferrell
Thu Oct 20, 2011 8:26 am
Forum: Microsoft CHM Help
Topic: Enabling the Search feature
Replies: 9
Views: 5316

Re: Enabling the Search feature

They should make that post a sticky, its the biggest issue with CHMs
by Richard Ferrell
Thu Oct 20, 2011 8:18 am
Forum: Flare's General Discussion
Topic: Operation Rename Failed: Object reference not set.....
Replies: 9
Views: 5008

Re: Operation Rename Failed: Object reference not set.....

Flare will recreate that directory if its not found, so deleting its not a problem
by Richard Ferrell
Wed Sep 28, 2011 8:22 am
Forum: Web-based Outputs
Topic: Sharing Skins Among Projects
Replies: 6
Views: 2378

Re: Sharing Skins Among Projects

IT is possible to have a project open with a different skin, you could use a CSH call to open the different skin.
by Richard Ferrell
Wed Sep 28, 2011 8:18 am
Forum: Flare's General Discussion
Topic: Windows 7 issues?
Replies: 12
Views: 4508

Re: Windows 7 issues?

Dot Net is built in to windows 7, so I doubt that is the problem, Are your profiles roaming profiles, or local to the machine? try a local profile to see what happens.
by Richard Ferrell
Thu Mar 03, 2011 8:45 pm
Forum: Flare's General Discussion
Topic: Flare 7, Analyzer 4 and the All-new MadCap Contributor
Replies: 45
Views: 59283

Re: Flare 7, Analyzer 4 and the All-new MadCap Contributor

whunter wrote:Is there a way to find out whether a particular bug was fixed in Flare 7? I was given a bug number by Flare support, so I'm wondering if there is a way to look it up by number.
In the past Madcap Would send an email if it was fixed, you can always call support and ask them if it was fixed.
by Richard Ferrell
Tue Dec 21, 2010 8:21 am
Forum: Capture's General Discussion
Topic: Bubble with two tails?
Replies: 4
Views: 2687

Re: Bubble with two tails?

Using two bubbles is the only way to have the two tails...
by Richard Ferrell
Tue Dec 21, 2010 8:16 am
Forum: Microsoft CHM Help
Topic: Search - Topics not Found
Replies: 10
Views: 7754

Re: Search - Topics not Found

Also There is a Knowledge base article on this.

http://kb.madcapsoftware.com/Content/Fl ... L_Help.htm
by Richard Ferrell
Tue Dec 21, 2010 8:13 am
Forum: Flare's General Discussion
Topic: Flare using HUGE amounts of RAM
Replies: 21
Views: 12934

Re: Flare using HUGE amounts of RAM

Does this occur in just this one project or all projects?
by Richard Ferrell
Fri Oct 01, 2010 1:36 pm
Forum: Flare's General Discussion
Topic: Images don't copy when I copy projects
Replies: 8
Views: 2695

Re: Images don't copy when I copy projects

Were the images in the project or referenced out to a different location?
by Richard Ferrell
Fri Oct 01, 2010 1:22 pm
Forum: Flare's General Discussion
Topic: Madcap's policy on partial and wildcard searches
Replies: 6
Views: 2727

Re: Madcap's policy on partial and wildcard searches

Indont believe wild cardvsearchesvare support. The old madcap toolbar add on for IE would do wildcard searches of a flare web help system. But that product may of been dropped. You would need to talk to madcap about that
by Richard Ferrell
Wed Jul 07, 2010 11:04 pm
Forum: Getting Started and Installation Issues
Topic: Using Flare version 6 and version 4.2 on the same machine
Replies: 3
Views: 2993

Re: Using Flare version 6 and version 4.2 on the same machine

There are a lot of changes from 4.2 and 6.1 but they can run on the same, machine, just never have them work on the same project, Flare v4 would freak out with the v6 files, So your best bet it so work in v6 with a new project completely,
by Richard Ferrell
Wed Jul 07, 2010 11:02 pm
Forum: Microsoft CHM Help
Topic: Search Tab Not Working
Replies: 62
Views: 131164

Re: Search Tab Not Working

In earlier versions of Flare, I had seen when you reinstalled or upgraded Flare it might unregister that dll, Looks like that issue is still around
by Richard Ferrell
Wed Jul 07, 2010 10:59 pm
Forum: Flare's General Discussion
Topic: How to use Help Search
Replies: 4
Views: 1933

Re: How to use Help Search

That kb article was written by a fellow user, it always helps when the users of the software write the kb articles. :)
by Richard Ferrell
Wed Sep 30, 2009 1:14 pm
Forum: Flare's General Discussion
Topic: Do you want to start the "Convert to XML Wizard"
Replies: 5
Views: 2958

Re: Do you want to start the "Convert to XML Wizard"

Do you have any antiviruis programs on anything that would of changed the file sturcutre? did you open it in an outside editor and save it?
by Richard Ferrell
Thu Sep 17, 2009 1:45 pm
Forum: Flare's General Discussion
Topic: Flare and Windows Firewall
Replies: 9
Views: 3886

Re: Flare and Windows Firewall

I use vista 64 and do not have the problem, I just added Flare to the exception list and all worked, smoothly
by Richard Ferrell
Thu Sep 17, 2009 1:43 pm
Forum: Web-based Outputs
Topic: Build Error Following Upgrade to v5
Replies: 3
Views: 1893

Re: Build Error Following Upgrade to v5

Your alias file may contain references to files that don't exist, the project will still compile and work.
by Richard Ferrell
Tue Mar 17, 2009 10:52 pm
Forum: Analyzer's General Discussion
Topic: Can't open a project
Replies: 15
Views: 19260

Re: Can't open a project

The anaylzer folder on your local drive has to be read write..
by Richard Ferrell
Tue Mar 17, 2009 10:51 pm
Forum: Mimic's General Discussion
Topic: Does Mimic actually work?
Replies: 13
Views: 9822

Re: Does Mimic actually work?

What kind of an appliation were you trying to record with Mimic? Web based? I have seen issues that web based ones may not work as well.
by Richard Ferrell
Tue Mar 17, 2009 10:49 pm
Forum: Feedback Explorer and Server
Topic: registration (user profile) problems
Replies: 13
Views: 14966

Re: registration (user profile) problems

Have you tried to upgrade to Version 2 of feedback server, I know the madcap guys have done some changes on this.
by Richard Ferrell
Tue Mar 17, 2009 10:47 pm
Forum: DotNet Help and the Dot Net Viewer
Topic: context-sensitive help only works for initial topic
Replies: 10
Views: 11533

Re: context-sensitive help only works for initial topic

Is it being called from a dot net application? How are you making the call? with the SDK? Does the test tool work for you?