MadCap Software Forums

Richard Ferrell

I would use Visual Source Safe or Team Foundation Server, Both Will work with Flare with out any problems.

Richard Ferrell

I have seen and heard of many clients that have used the PushOK plug in with Flare, But your mileage may vary.

Richard Ferrell

Madcap Software doesn't allow you to customize the Dot Net viewer, the more people who request it, the better chance they will do it.

Richard Ferrell

Yes capture does have a problem with GIF images, but Personally I like PNG or JPEG anyways.

Richard Ferrell

That should work, as long as you make sure that you have the latest version of the file and you talk among your users.. You may want to consider using source control software, that way you couldn't over the other users files.

Richard Ferrell

I would suggest that you contact Madcap Support as they can help you with this issue. its sounds like the server was not setup correctly

Richard Ferrell

If you go back to an older version of the stylesheet does it work? You may want to open up a ticket with Madcap Support

Richard Ferrell

You should download the latest SDK I beleive it has signed DLL's If not I would open a support ticket then

Richard Ferrell

Are the other docs being imported into flare also?

Richard Ferrell

Also the Dot Net output if not embeded into an application would require you to install the Dot Net Viewer on your end user machines, That would not be required for Webhelp as Everyone already has a browser.

Richard Ferrell

if you change the output type does it work?

Richard Ferrell

You may want to upgrade to Flare v4.1 and see if that corrects the issue, If you have a support contract Madcap should give you a free upgrade.

Richard Ferrell

Flare doesn't have the ability to rotate text 90 degrees and most browsers don't support it either.

Richard Ferrell

Please checkout this kb article

http://kb.madcapsoftware.com/default_CSH.htm#GEN1015F

Richard Ferrell

You could try reseting the Flare Interface back to default, by going into Windows, Layout and reset layout.

Richard Ferrell

Real simple where you set the logo to none, just have it browse for the image, and point to your image that you want to use, it will then be copied into the skin file.

Richard Ferrell

It doesn't appear that Madcap currently allows you to modifiy the dot net viewer, the more feature requests they get, the better the chance they will do it.

Richard Ferrell

You will want to change the icon itself and add a new one, or on the toolbar create a custom toolbar and remove the logo from there.

Richard Ferrell

if you can save the files as Xhtml then You can drop these files into Flare and have anaylzer do a batch convert of them

Richard Ferrell

It uses 1.4 of the complier

Richard Ferrell

What version of Mimic and Flare are you using? and are you using a 64 bit version of the OS?

Richard Ferrell

No, the logo is added to your FLSKIN file, There is no need to have the image in your images folder

Richard Ferrell

Sounds like it could be an issue with your browser, If you run the help locally does it search? if you try a different browser such as Firefox does it work?

Richard Ferrell

If you have Firewall block register.madcapsoftware.com port 80 you should not be prompted for the updates, but this will also Stop any other Madcap software product from getting the updates.

Richard Ferrell

Can't really comment on when this feature will be added to Flare, If it will be added to the a servce release or next version of Flare.

MadCap Software Forums

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