Search found 762 matches

by Richard Ferrell
Thu Apr 03, 2008 6:49 am
Forum: Flare's General Discussion
Topic: Pasting from MS Word
Replies: 10
Views: 12436

Re: Pasting from MS Word

If you check out the Beta for Blaze you will see how the copying from Word to Blaze has changed and will work better, Just a reminder most of the Features in Blaze will make it into Flare v4 :lol:
by Richard Ferrell
Tue Apr 01, 2008 5:28 am
Forum: Flare's General Discussion
Topic: Madcap Ping Pong released!!
Replies: 8
Views: 9492

Madcap Ping Pong released!!

Madcap Software is proud to announce the following new application

http://www.madcapsoftware.com/support/files/downloads/Images/PingPong.jpg


Madcap Software is proud to announce the Upcoming release of Madcap Ping Pong, With Madcap Ping Pong, your days of losing at Ping Pong are over. The first ...
by Richard Ferrell
Mon Mar 31, 2008 1:02 pm
Forum: Feedback Explorer and Server
Topic: Feedback Bugs (tracking)
Replies: 21
Views: 23620

Re: Feedback Bugs (tracking)

I would recommend that you open a support Ticket so that we can track this issue.

https://www.madcapsoftware.com/support/contact.aspx
by Richard Ferrell
Fri Mar 28, 2008 10:55 am
Forum: Flare's General Discussion
Topic: Chaps i think there's a need for a Really Good Flare book
Replies: 43
Views: 27860

Re: Chaps i think there's a need for a Really Good Flare book

In regards to the Issue with the Logo, The Logo can be removed in Webhelp, For more information please see the following KB article.

http://kb.madcapsoftware.com/default_CSH.htm#OUTW1009F

If the Dot not help is embeded into your dot net application then the splash screen will not appear, Hopefully ...
by Richard Ferrell
Thu Mar 27, 2008 6:31 am
Forum: Flare's General Discussion
Topic: Choose between linking PDF files or Mark of the Web? Really?
Replies: 27
Views: 23763

Re: Choose between linking PDF files or Mark of the Web? Really?

Scott is correct, MOTW is not need if your help is on a websever. MOTW is only needed to turn off the activeX warning if your webhelp is on your local system.
by Richard Ferrell
Tue Mar 25, 2008 7:48 am
Forum: Flare's General Discussion
Topic: Conditional not working for me
Replies: 19
Views: 8437

Re: Conditional not working for me

If you have a print only set, and then on your webhelp target you would be sure to Exclude your Print Only condition, and If you had a screen only, then that would be excluded on your print output.
by Richard Ferrell
Mon Mar 24, 2008 12:40 pm
Forum: Flare's General Discussion
Topic: Conditional not working for me
Replies: 19
Views: 8437

Re: Conditional not working for me

is this the same for every topic? If so then use two masterpages one for Print, and one for online. If you are still having issues then I would open a support ticket

https://www.madcapsoftware.com/support/ ... px?p=flare
by Richard Ferrell
Wed Mar 19, 2008 7:45 am
Forum: Flare's General Discussion
Topic: Chaps i think there's a need for a Really Good Flare book
Replies: 43
Views: 27860

Re: Chaps i think there's a need for a Really Good Flare book

Sounds like a great idea, Let us know if you need any help!
by Richard Ferrell
Wed Mar 19, 2008 7:25 am
Forum: Tips and Tricks
Topic: Tech Writing Tips Blog and Websites!
Replies: 26
Views: 161929

Re: Tech Writing Tips Blog and Websites!

MVP Doc_Guy has a review of the Blaze Beta :blaze:

http://blog.paulpehrson.com/2008/03/18/ ... cap-blaze/

Remember you can sign up for the Blaze beta by going to https://www.madcapsoftware.com/download ... trial.aspx
by Richard Ferrell
Tue Mar 18, 2008 8:45 am
Forum: Analyzer's General Discussion
Topic: Snippet Suggestions suggestions
Replies: 13
Views: 14121

Re: Snippet Suggestions suggestions

edited my above post, on advice from our wonderful Developers!
by Richard Ferrell
Tue Mar 18, 2008 7:49 am
Forum: Analyzer's General Discussion
Topic: Snippet Suggestions suggestions
Replies: 13
Views: 14121

Re: Snippet Suggestions suggestions

When you insert a body snippet into the middle of a Paragraph the <P> tags will be stripped out. This is done to keep the XML correct as you can't have another <P> tag inside of a existing <P> tag.

If you are using a Block Snippet, Analyzer will not find the match in inline text. Our devlopers are ...
by Richard Ferrell
Tue Mar 18, 2008 7:19 am
Forum: Flare's General Discussion
Topic: Congrats to Steve S on his 1000th Post
Replies: 9
Views: 6007

Congrats to Steve S on his 1000th Post

Congrats to MVP Steve Salter on his 1000th Post, He's been a great Help to us all, Keep up the Good work you Aussie!
by Richard Ferrell
Tue Mar 18, 2008 7:02 am
Forum: DotNet Help and the Dot Net Viewer
Topic: embedded help viewer and .net 3.0
Replies: 7
Views: 7542

Re: embedded help viewer and .net 3.0

Shouldn't be any reasons why you can't do that, :)
by Richard Ferrell
Mon Mar 17, 2008 9:45 am
Forum: Flare's General Discussion
Topic: New MadCap products!
Replies: 15
Views: 13268

Re: New MadCap products!

For more information on all of new products check out

http://www.madcapsoftware.com/
by Richard Ferrell
Fri Mar 14, 2008 2:58 pm
Forum: Web-based Outputs
Topic: Website Link
Replies: 9
Views: 7121

Re: Website Link

Tech Support Gives Demos about once a week on Different parts of Flare, and One of the past was on MasterPages and Proxies, you can view a recorded version of this on our website at

http://www.madcapsoftware.com/support/demos.aspx

Other Demos include

Visual Source Safe and Flare Demo >
Flare ...
by Richard Ferrell
Tue Mar 11, 2008 9:14 am
Forum: Analyzer's General Discussion
Topic: Can't open a project
Replies: 15
Views: 19261

Re: Can't open a project

hae you verified that SQL service is running
by Richard Ferrell
Mon Mar 10, 2008 2:59 pm
Forum: MadCap Lingo General Discussion
Topic: TMX files
Replies: 6
Views: 7582

Re: TMX files

I would like to specifiy which TMX to use with which file
Are you refering to Project? or to a specific topic in a project?
by Richard Ferrell
Mon Mar 10, 2008 9:28 am
Forum: Mimic's General Discussion
Topic: Pat Dear Leads Mimic Product Development
Replies: 12
Views: 9583

Pat Dear Leads Mimic Product Development

Please See the press release at http://www.prweb.com/releases/2008/3/prweb753214.htm

MadCap Software Adds Web-Based Training Expert to Lead Madcap Mimic Product Management
Patricia Dear Brings 25 Years of Training Experience to Evolve Mimic Native XML Software Simulation Package to a Full ...
by Richard Ferrell
Mon Mar 03, 2008 12:18 pm
Forum: Web-based Outputs
Topic: Modify Breadcrumb Proxy
Replies: 3
Views: 4024

Re: Modify Breadcrumb Proxy

The Body proxy can be changed in your stylesheet under BreadcrumbsProxy and Mc-Breadcrumbs-prefix. Flare doesn't give you the abilty to lock the top part of the page to have only the Breadcrumbs displayed.

The Body Proxy is used in your masterpages, so that Topic itselt will appear in your output ...
by Richard Ferrell
Tue Feb 26, 2008 7:50 am
Forum: Flare's General Discussion
Topic: Import of svg graphics
Replies: 6
Views: 4346

Re: Import of svg graphics

I know that Capture does not have the ability to open a SVG file, You would need to find a tool to change it to a .bmp, jpg, .gif, .png or .tiff
by Richard Ferrell
Fri Feb 22, 2008 12:15 pm
Forum: Web-based Outputs
Topic: User Editable Help
Replies: 13
Views: 9324

Re: User Editable Help

I would recommend Feedback server also in this case, You can Feedack setup so that the user comments appear below your topic so your users could leave thier own processes.
by Richard Ferrell
Fri Feb 22, 2008 10:10 am
Forum: Analyzer's General Discussion
Topic: Snippet Suggestions suggestions
Replies: 13
Views: 14121

Re: Snippet Suggestions suggestions

Analyzer will scan your project for snippet suggestions, you may need to adjust the search size for the new snippets.
by Richard Ferrell
Mon Feb 18, 2008 7:07 am
Forum: Flare's General Discussion
Topic: Basic Madpak question
Replies: 6
Views: 5416

Re: Basic Madpak question

There is not trial version of Madpak, You would need to download each application seperately, The Madpak is a complete collection of all our software. Flare Can talk with Echo, Capture and Mimic, Analyzer, and you do not need to get Madpak to get those benifits.
by Richard Ferrell
Wed Feb 13, 2008 11:55 am
Forum: Importing
Topic: Import Lock UP
Replies: 10
Views: 10200

Re: Import Lock UP

If you only import one word file does it work? does it always error out on the same word file?
by Richard Ferrell
Wed Feb 13, 2008 8:50 am
Forum: Analyzer's General Discussion
Topic: Can't open a project
Replies: 15
Views: 19261

Re: Can't open a project

In Analyzer do any of the reports run? or can you view them?