Search found 762 matches

by Richard Ferrell
Tue Feb 12, 2008 1:48 pm
Forum: Getting Started and Installation Issues
Topic: How do I delete a project?
Replies: 37
Views: 52929

Re: How do I delete a project?

With Word, you can't delete a doc File from Word, you would still have to go out via Windows explorer to delete the file.
by Richard Ferrell
Tue Feb 12, 2008 11:06 am
Forum: Getting Started and Installation Issues
Topic: How do I delete a project?
Replies: 37
Views: 52929

Re: How do I delete a project?

Please See Flare's Help file on how to do this.

http://www.madcapsoftware.com/support/w ... Dialog.htm

You will still need to remove the project from your system using Windwos File Explorer.
by Richard Ferrell
Tue Feb 12, 2008 7:40 am
Forum: Getting Started and Installation Issues
Topic: Can I replace the Flare XML editor
Replies: 37
Views: 33058

Re: Can I replace the Flare XML editor

Here's a link to Scott DeLoach's book, Scott is one of our Flare Trainers and does alot of online training for us.

http://www.amazon.com/MadCap-Flare-Robo ... 0615141455
by Richard Ferrell
Tue Feb 12, 2008 7:21 am
Forum: Getting Started and Installation Issues
Topic: Can I replace the Flare XML editor
Replies: 37
Views: 33058

Re: Can I replace the Flare XML editor

Two of the best are:
"Cascading Style Sheets - Designing for the Web" by Hakon Lie and Bert Bos
Great book, use it all the time!
by Richard Ferrell
Mon Feb 11, 2008 7:08 am
Forum: Importing
Topic: Copying and Pasting
Replies: 18
Views: 14800

Re: Copying and Pasting

Why not just save it as a word file and then import the word file?
by Richard Ferrell
Mon Feb 11, 2008 7:05 am
Forum: Flare's General Discussion
Topic: Flare Keyboard Shortcuts
Replies: 15
Views: 13409

Flare Keyboard Shortcuts Knowledge base

We do have a knowledge base article that was created by Scott DeLoach one of our trainers. Check it out

http://kb.madcapsoftware.com/default_Csh.htm#GEN1010F
by Richard Ferrell
Thu Feb 07, 2008 11:54 am
Forum: Flare's General Discussion
Topic: Remove condiotional tags quickly
Replies: 11
Views: 5201

Re: Remove condiotional tags quickly

Are you refering to the entire topic or Just certain parts of a topic? If the entire topic this can be done in the topic properties.
by Richard Ferrell
Wed Feb 06, 2008 9:19 am
Forum: Web-based Outputs
Topic: Localizing Madcap WebHelp projects
Replies: 5
Views: 3828

Re: Localizing Madcap WebHelp projects

Just a reminder Lingo Doesn't translate your content, you would still need an outside resource for that. its just a Translation Memory program, it will help you with you Translation from One Language to another, Keep your projects seperate and helping when you update your project and lettign you ...
by Richard Ferrell
Tue Feb 05, 2008 2:31 pm
Forum: Flare's General Discussion
Topic: Blaze and Analyzer Product Manager's Blog
Replies: 4
Views: 3468

Blaze and Analyzer Product Manager's Blog

Read Sharon Burtons Blog at http://madcapsoftware.wordpress.com/ It has great info on Analyzer and the Upcoming Blaze Software.

Her latest blog Posting is Topic-based Content Development: the sliding paradigm sands

Check it out!
by Richard Ferrell
Tue Feb 05, 2008 11:33 am
Forum: Getting Started and Installation Issues
Topic: Flare WYSIWYG and actual output
Replies: 25
Views: 27029

Flare's Webhelp output

Flare only supports the following Browsers. From Flare's Knowledge base
  • WebHelp

    * Required: Microsoft Internet Explorer 5.5 or later; Mozilla FireFox 1.0 or later; Safari 1.3 or Later on Mac OS X
I have seen issues with Netscape, and Opera with Flare's Webhelp.
by Richard Ferrell
Mon Feb 04, 2008 8:30 am
Forum: Tips and Tricks
Topic: Flare CSH Call for PHP
Replies: 8
Views: 40860

Re: Flare CSH Call for PHP

We've made this into a Technote so it won't get lost, Thanks Ramons!

http://kb.madcapsoftware.com/default_Csh.htm#CSH1003F
by Richard Ferrell
Fri Feb 01, 2008 2:54 pm
Forum: Flare's General Discussion
Topic: Network error mesage
Replies: 23
Views: 12263

Re: Network error mesage

If you have a VPN client enabled, Flare may think this is active network connetion and is trying to connect to register.madcapsoftware.com If you disable the vpn client then you will not see the message.
by Richard Ferrell
Fri Feb 01, 2008 11:53 am
Forum: Web-based Outputs
Topic: My Webhelp default topic is not showing up as my default
Replies: 14
Views: 10536

Re: My Webhelp default topic is not showing up as my default

I would suggest that you open a support ticket using the following URL

https://www.madcapsoftware.com/support/ ... ntact.aspx

This would allow us to better track your issues.
by Richard Ferrell
Fri Feb 01, 2008 10:33 am
Forum: MadCap Lingo General Discussion
Topic: Request for TMX Files
Replies: 2
Views: 3958

Request for TMX Files

If you have any TMX Files you can send us we want to do some testing With Lingo, Please Let me know and I will send you the directions to upload the files.
by Richard Ferrell
Fri Feb 01, 2008 8:42 am
Forum: Analyzer's General Discussion
Topic: Why SQL Server Express?
Replies: 11
Views: 20466

Re: Why SQL Server Express?

We are looking at ways to replace SQL Express in the next version of Analyzer and Flare v4. Hopefully if we are able to do this, it will make it easier for everyone.
by Richard Ferrell
Thu Jan 31, 2008 9:39 pm
Forum: Flare's General Discussion
Topic: Preview won't run
Replies: 12
Views: 8159

Re: Preview won't run

Not having a primary target set is the biggest culprit on issues like these
by Richard Ferrell
Thu Jan 31, 2008 8:31 am
Forum: Getting Started and Installation Issues
Topic: Can I replace the Flare XML editor
Replies: 37
Views: 33058

Re: Can I replace the Flare XML editor

Those are great webpages that AndyR created, :) We also have demo classes and one of them goes over the XML editor, You can sign up for the Demos by subscribing to our newsletter.

Click below to sign up for our Newsletter
http://www.madcapsoftware.com/support/n ... ignup.aspx
by Richard Ferrell
Tue Jan 29, 2008 10:54 am
Forum: MadCap Lingo General Discussion
Topic: TMX files
Replies: 6
Views: 7582

Re: TMX files

I would Like to get a copy of your TMX files, so that we can test this with Lingo. Please let me know if you are able to provide us with your TMX files.
by Richard Ferrell
Wed Jan 23, 2008 1:23 pm
Forum: Flare's General Discussion
Topic: Flare in Action!
Replies: 86
Views: 2433769

Re: Flare in Action!

Wimba Uses Flare for the Webhelp systems and PDF's You can visit thier site at the following link

http://www.wimba.com/support/docs.php

Or go stratight to a few of their webhelp systems

http://www.wimba.com/webhelp/v5_0/LCPresenterGuide/LC_Presenter_Guide.htm
or
http://www.wimba.com/support ...
by Richard Ferrell
Mon Jan 21, 2008 3:52 pm
Forum: Web-based Outputs
Topic: GIF screenshots not readable
Replies: 20
Views: 15139

Re: GIF screenshots not readable

Has the image been resized in the flare topic? or it is the same size? I have seen issues with resized images that will appear as fuzzy. You may want to make sure the image has not been resized in Flare. Or resize the image in Snagit
by Richard Ferrell
Mon Jan 21, 2008 10:02 am
Forum: Feedback Explorer and Server
Topic: Feedback Bugs (tracking)
Replies: 21
Views: 23620

Re: Feedback Bugs (tracking)

You would want to verifty that the Analyzer folder has been checked into your project also.
by Richard Ferrell
Mon Jan 21, 2008 9:37 am
Forum: MadCap Lingo General Discussion
Topic: TMX files
Replies: 6
Views: 7582

Re: TMX files

Flare doesn't use TMX, You can Use SQL express to track your file or across to help with the translation.
by Richard Ferrell
Mon Jan 21, 2008 8:29 am
Forum: Importing
Topic: Importing RoboHelp 7 files
Replies: 4
Views: 3767

Re: Importing RoboHelp 7 files

Its not currently possible to import a RH 7 Project into Flare, You could try to import the HHP file instead of the XPJ, My only concern would be the conversion of the HTML files themselves.
by Richard Ferrell
Thu Jan 17, 2008 7:14 pm
Forum: Tips and Tricks
Topic: Flare CSH Call for PHP
Replies: 8
Views: 40860

Re: Flare CSH Call for PHP

We will have to make this a TechNote for our users.
by Richard Ferrell
Fri Jan 11, 2008 8:38 am
Forum: Flare's General Discussion
Topic: Source Safe question
Replies: 23
Views: 17589

I've seen the error, but I am not sure what is causing it, If I find out a reason I will let you know.