Search found 762 matches

by Richard Ferrell
Tue Jan 08, 2008 2:35 pm
Forum: Capture's General Discussion
Topic: scrolling web page
Replies: 35
Views: 26861

I have logged it with our Developers..


Thanks guys..
by Richard Ferrell
Thu Dec 20, 2007 12:03 pm
Forum: Flare's General Discussion
Topic: Signup for Technical Support Newsletter
Replies: 1
Views: 2840

Signup for Technical Support Newsletter

Get the latest news from MadCap support, by signing up for the Technical Support Newsletter.

http://www.madcapsoftware.com/support/n ... ignup.aspx
by Richard Ferrell
Wed Dec 12, 2007 3:06 pm
Forum: Feedback Explorer and Server
Topic: Feedback Bugs (tracking)
Replies: 21
Views: 23620

Thanks Pam, I will pass it along, I think the way the ratings are if the entire star is not coverred, it will put a number less than 40, I tried it on a topic in the Knowledge base, and it was 39.
by Richard Ferrell
Wed Dec 12, 2007 7:11 am
Forum: Styles, Stylesheets and XML
Topic: .xml files altered when building webhelp
Replies: 33
Views: 28583

Dave Lee is right, you would want to add it your HTML files and not the XML files, I will add this as a feature request
by Richard Ferrell
Wed Dec 12, 2007 7:06 am
Forum: Getting Started and Installation Issues
Topic: installation issues of Flare - invalid hostname
Replies: 8
Views: 11532

I would reinstall your Dot Drivers to see if that corrects the issue.
by Richard Ferrell
Tue Dec 11, 2007 9:08 am
Forum: Flare's General Discussion
Topic: Preview won't run
Replies: 12
Views: 8159

Does this happen if you open the sample project also? What is your default browser? If you are still having issues, I would uninstall and reinstall Flare.
by Richard Ferrell
Tue Dec 11, 2007 8:21 am
Forum: Flare's General Discussion
Topic: Flare in Action!
Replies: 86
Views: 2433769

Great Website, Sent you a T-shirt, Enjoy!
by Richard Ferrell
Wed Dec 05, 2007 1:26 pm
Forum: Flare's General Discussion
Topic: Failed to run command 'Start Page'
Replies: 10
Views: 6260

do you know if you have Flash Player installed on your system?
by Richard Ferrell
Wed Dec 05, 2007 12:18 pm
Forum: Flare's General Discussion
Topic: Failed to run command 'Start Page'
Replies: 10
Views: 6260

I would recommend that you uninstall Flare and reinstall Flare, to see if this correct this issue.
by Richard Ferrell
Wed Dec 05, 2007 10:27 am
Forum: Tips and Tricks
Topic: BlogPost about Content Reuse in Flare, from MVP Doc_Guy
Replies: 3
Views: 4507

BlogPost about Content Reuse in Flare, from MVP Doc_Guy

Paul Pehrson aka Doc_Guy has written a great series on using Flare with Variables, Snippets and Conditions!

It goes into a lot of depth of reusing your Content in Flare.

http://blog.paulpehrson.com/flare-content-reuse/
by Richard Ferrell
Wed Dec 05, 2007 10:21 am
Forum: Tips and Tricks
Topic: Tech Writing Tips Blog and Websites!
Replies: 26
Views: 161929

Flare Content Reuse from MVP Doc_Guy

Paul Pehrson aka Doc_Guy has written a great series on using Flare with Variables, Snippets and Conditions!

Check it out!

http://blog.paulpehrson.com/flare-content-reuse/

Gre
by Richard Ferrell
Tue Nov 13, 2007 9:52 am
Forum: DotNet Help and the Dot Net Viewer
Topic: Whose help is this anyway?
Replies: 96
Views: 102495

Splash Logo

There is a Strong Chance that the ability to remove the Splash Logo and the Caption will be In Flare Version 4. Due to development Issues I can't confirm anything untill Flare v4 ships. The more people who request it the better the chance it will make it to Flare V4.

The feature request link is ...
by Richard Ferrell
Fri Nov 09, 2007 10:29 am
Forum: Tips and Tricks
Topic: Tech Writing Tips Blog and Websites!
Replies: 26
Views: 161929

Another Blog Posting

Charles Jeter Recently wrote a review of Feedback Server on his Blog

1st part of the Review

http://charlesjeter.com/2007/10/04/web- ... e-at-work/

Second Part of his review.

http://charlesjeter.com/2007/10/14/web- ... ew-part-2/
by Richard Ferrell
Fri Nov 09, 2007 10:26 am
Forum: Tips and Tricks
Topic: Tech Writing Tips Blog and Websites!
Replies: 26
Views: 161929

Doc_Guy has a Great Blog and does Mention Flare From time to time,
Check it out

http://blog.paulpehrson.com/
by Richard Ferrell
Fri Nov 09, 2007 10:11 am
Forum: Printed Documentation Targets
Topic: Can I generate Word files with images included in the file?
Replies: 24
Views: 24873

Office 2007

For Word 2007
  • Click on the Office Button in the Upper Left
    Select Prepare
    Selct Edit Links to Documents and then follow the steps from the Technote
by Richard Ferrell
Thu Nov 08, 2007 9:09 am
Forum: Flare's General Discussion
Topic: Flare in Action!
Replies: 86
Views: 2433769

Free T-shirt

Post a publicly available Flare Webhelp site on this thread, and I will send you a Flare T-shirt

Show how great your Flare Site is!
by Richard Ferrell
Thu Nov 08, 2007 9:06 am
Forum: Flare's General Discussion
Topic: Flare in Action!
Replies: 86
Views: 2433769

A couple more of Flare in Action

SalesForce Developers center

http://www.salesforce.com/us/developer/ ... /index.htm

and dnsstuff

http://member.dnsstuff.com/help/
by Richard Ferrell
Fri Nov 02, 2007 6:48 am
Forum: Printed Documentation Targets
Topic: Can I generate Word files with images included in the file?
Replies: 24
Views: 24873

ITs been added as a feature request,

Here is the KB on Embeding the images in a topic, Thanks Wclass, Gave you credit!

http://kb.madcapsoftware.com/default_csh.htm#OUTP1010F
by Richard Ferrell
Wed Oct 31, 2007 10:37 am
Forum: Printed Documentation Targets
Topic: Can I generate Word files with images included in the file?
Replies: 24
Views: 24873

I wasnt' able to get the Images to be inclulded if I have Flare save it as a Word Doc, But Wclass suggestion did work, and I will create a Knowledge base article on it,
by Richard Ferrell
Fri Oct 26, 2007 9:26 am
Forum: Feedback Explorer and Server
Topic: registration (user profile) problems
Replies: 13
Views: 14966

I would check to see if there is cookie being saving to thier local System, Also as a workaround you can enable anonymous comments that won't require your users to register
by Richard Ferrell
Wed Oct 17, 2007 11:12 am
Forum: Flare's General Discussion
Topic: Flare in Action!
Replies: 86
Views: 2433769

Palo Alto Software

Check out another Great Examples of Flare in Action at

http://www.hurdlebook.com/

Thanks to Sara@PAS
by Richard Ferrell
Thu Sep 06, 2007 10:11 am
Forum: Feedback Explorer and Server
Topic: What's considered a \"Recent Comment?\"
Replies: 5
Views: 6603

The comment should be no more that 24 hours from the time it was entered.
by Richard Ferrell
Fri Aug 31, 2007 2:42 pm
Forum: Mimic's General Discussion
Topic: Mimic's Help file
Replies: 3
Views: 30448

Mimic's Help file

Dear Mimic Users

Mimic's help file is also up as a Webhelp file, Now fortified with Feedback goodness!

http://webhelp.madcapsoftware.com/mimic7/Default.htm

Enjoy!
by Richard Ferrell
Fri Aug 31, 2007 2:37 pm
Forum: Flare's General Discussion
Topic: Flare's Internal Help File as WebHelp
Replies: 14
Views: 12794

Flare's Internal Help File as WebHelp

Dear Propeller heads,

We have the following link to Flare's Help help file, this is the WebHelp version and does include Feedback enabled.

V7 -
http://webhelp.madcapsoftware.com/flare7/Default.htm

V8 -
http://webhelp.madcapsoftware.com/flare8/Default.htm
by Richard Ferrell
Tue Aug 28, 2007 6:10 am
Forum: Flare's General Discussion
Topic: Flare in Action!
Replies: 86
Views: 2433769

Thanks for the Head's up, Here is this Output

http://i.realone.com/product/help/rhapw ... hapweb.htm