MadCap Software Forums

I need to add "Caution", "Warning", "Note" and "Tip" graphics to our existing div styles. I also need to single-source these images, so they can be used in an 8x11 PDF manual, a 4.75x4.75 PDF Quick Start guide, HTML5 website and Mobile outputs. The images are being inserted as a background image ...

Thanks! Bummer. Unfortunately, we've seen this problem with Flare 9.x.x. I will contact support.

You might need to re-register a DLL (itcc). Have a look at this thread that might help:
http://forums.madcapsoftware.com/viewtopic.php?f=13&t=13543

Thanks! Yeah, we've encountered that problem several times over the years - typically when one of the writers gets a new PC, and we have to dig up ...

Hi TeSol,

Were you able to resolve this issue? We've seen similar behavior, but don't get the vshost32.exe error specifically. Instead, after browsing the topics and closing the CHM file, the CHM sometimes hangs and then the software application crashes.

We're encountering a similar issue. But in this case, the TOC shows up fine, but the topics are blank (no error messages). This is only happening on one PC (that we know of). The PC is running Windows 7. We've tried two versions of the same CHM - generated with Flare 9.1.1 and 9.1.2. However, the ...

This might help, regarding the stylesheet option being grayed out:
http://forums.madcapsoftware.com/viewtopic.php?f=5&t=15190#p82641

Also, typically when a table is inserted into a topic (and the table is using a table stylesheet) the table's stylesheet link is inserted into the topic header above ...

Check what other styles are used; each button seems to have two classes, so it may use styles from another class too.

I'd suggest using Firebug or developer tools (mentioned above) to trace what styles are being set, then add corresponding styles to your skin.css to override these.

Thanks Dave ...

Yes, thanks Nicholas!

Sorry for the delayed response; I have been swamped and just now returning to this project.

I was able to update my css file to include the favicon link and it is now pulling the favicon up to the server. It is working in Chrome and Firefox. However, the favicon is still not ...

The width of the gap between navigation and topic panes after dragging is set by the MadCapAll.js script.

$("#contentBody").css(ai,(aj+ 5 )+"px") -- here 5 is the default gap width.

You can patch the MadCapAll.js script and change "5" to the value you want.

Thanks figurnov! I tried manually ...

Thanks nzinopoulos!

I have been storing my favicon.ico file in the root of my website, and it has displayed properly for Chrome and Firefox. Now, I am attempting to force IE to include my favicon and have a few questions:
1) I have the favicon saved within my project (16x16 favion.ico). I also have ...

Thanks to you both for this information! I finally implemented the "skin.css" method that Dave describes.

I was able to modify the padding for the navigational panel and that worked! However, I originally wanted to modify this border width, with the hope of creating more separation between the ...

Thanks Dave!

Sorry, my mistake, none isn't valid - set it to transparent .
No problem! I had also tried setting it to transparent, but that didn't work either. But I could possibly still be doing something wrong. A workaround that I found was to modify the following for each button. Here's the ...

Almost there, but still a bit stuck. After posting this morning, I realized that when the buttons are pushed up into the header, they are no longer clickable/hyperlinked buttons. I'm using the following settings in my skin.css to force the buttons to display on the right-hand side in the header ...

The short answer is that you can't remove the background or gradient for toolbar buttons using the skin editor; as it doesn't allow you to set these to none (just Default , which uses the default colour), or to set their colour to transparent .

As a workaround, it would be possible to overwrite ...

Short version: I'm trying to create a custom toolbar button with a transparent background for my HTML5 skin. Is this possible?

Long version: I want to have a "Contact Us" custom toolbar button in my HTML5 skin. However, I don't want it to appear as a button, but rather just display the "Contact Us ...

One thing to note - I removed the JavaScript code from the WYSIWYG, but when I built the output, the logo still linked to our website. I had to open the skin file in the internal text editor and manually remove the script.

No, it is I who missed it! I completely forgot that the default behavior is to link to the home page. Thanks!

Good idea! I guess I was stuck on linking to a topic internal to my project, but that makes sense.

Let me start by saying that my JavaScript knowledge is very limited... :)

Several months back, I found a posting on here that provided the JavaScript code (below) that can be added to the Skin file to allow hyperlinking the logo. It has worked like a charm! However, now it's being requested that we ...

Thanks for the feedback! It is greatly appreciated.

Hi all,

We're planning to launch our first Flare-generated website in a few months. We're single-sourcing our content to create HTM5 and Mobile websites that are currently set up on internal servers. Prior to launch, I'll need to create a test plan and was wondering if anyone else has done the same ...

I have also experienced similar problems when attempting to edit text that is right next to the page break when viewing the topic in the Print layout. The first few times I thought I made some serious mistakes but then realized it was mostly a rendering issue. I usually switch to Web layout when ...

Yes, thanks! We tried un-checking the DOCTYPE declaration too (without any meta tag in the master page header). Unfortunately, it caused other characters to be garbled for us.

Coincidentally, I am now experiencing the same problem and I do have the "Remove Stale Files" checkbox checked in my destination!

In my case, I applied an "obsolete" conditional tag to numerous topics, set these files to be excluded within the target, and regenerated/republished the output. I ...

We had the exact same problem with Flare 9. The original problem we noticed was in the English CHM, trademarks and copyrights were garbled. But that problem was only occurring on one PC, and didn't occur on that PC when using Flare 8. We contacted support and they recommended we add the following to ...