MadCap Software Forums

Note: Flare used the 1.7 DLLs for its working copy of SVN.
It does not support the new 1.8 working copy and the 1.8 working copy is not backwards compatible.

MadCap is researching the new 1.8 but as of now Flare does not support it.

Cross-References refer to specific content in a paragraph or heading and display that content as part of the link. Think of them as Content References.
Cross-References specifically use Bookmarks and Headings to be able to retrieve the content from the "Linked to" file and insert it in the cross ...

Each of the "Child" project must have a target of similar type.
If you are building WebHelp in the parent project, all the child projects must have Webhelp targets also and each of these targets needs to have a unique name. When in the properties for these linked projects, be sure to select the ...

It looks like something specific to that topic causing this.
Sometimes resetting the window layout can help as well as cleaning the project:
Delete the Analyzer and Output folders.
Then Delete the Project\Users folder (Make sure it's just the Users folder).
Open the project back up and let Flare ...

This has been resolved in the 9.1.1 update.
Please download the latest version of Flare to get this fixed.

The .NET 4.5 bug has been fixed in Flare 9.1.1.
Please download the latest version of Flare to get 9.1.1

Keyboard short cuts no longer working is due to a bug on .Net 4.5
We have a fix in the 9.1.1 update.

This has been resolved in the 9.1.1 update.
Please download this version of Flare to get this fixed.

MadCap|DropdownHotSpot is what controls the link text.
I just tested this by turning the Hotspot text Red and building HTML5 and PDF outputs and the hotspot text is red. If nothing is set, it will inherit the link text from the a:link style which is blue.

If this is not the case for you, please ...

Flare 9.1 has released this morning (5/15/2013).

The update can be installed from Flare's Help > Check for Updates menu.
If you cannot get updates from the software, please download it here:
http://downloads.madcapsoftware.com/flare090-mw4hr/UpdateMadCapFlare_V910.exe

You must be running Flare 9 ...

Click the 'Refresh' button on the Link Viewer Toolbar (Round and blue).
That should cause Analyzer to rescan and display the results.

This has been addressed in V7.
If the translators are using Trados 2011, make sure they get the latest update that fixes a bug causing the translated bundles to have bad XML. This update can be downloaded through the Trados interface.

This issue is not unique to us. At the heart of the problem is the fact that Microsoft decided to overwrite .NET 4.0 DLLs with .NET 4.5 DLLs and not support previous behavior in their Framework. This in-place replacement of the .NET Framework created backwards compatibility problems that are ...

If you are talking about the .Net 4.5 issue, there is no need to report it anymore.

This issue is not unique to us. At the heart of the problem is the fact that Microsoft decided to overwrite .NET 4.0 DLLs with .NET 4.5 DLLs and not support previous behavior in their Framework. This in-place ...

This bug is introduced with .NET 4.5.
We are talking with Microsoft on this one.

If you don't need 4.5 installed, removing it and re-installing 4.0 will fix this issue.

When the help refers to a file, it is referring to a Frame document or Word document.
There isn't a capacity in Lingo that allows you to only update a single topic in the Flare project.

The idea is that the Flare project and the Lingo project have a 1:1 relationship. Any changes in the Flare ...

Yes, be sure to log bugs for these issues. Please attach that long topic to the bug when you fill it out.

The keyboard stopping working we have seen and it appears to be an issue in .NET 4.5 that was recently released. If you don't have to have that version installed, please un-install it and re ...

Here is a link to information on how to control the generated TOC and its headings:
http://webhelp.madcapsoftware.com/flare9/Default.htm#Output/Printed_Output/More_About_Printed_Output/Determining_Heading_Levels_for_a_Print_TOC.htm

Also, in the PDF target, click on the PDF Options tab.
Uncheck the ...

Are the images embedded in the Frame Document? If so, they no longer have "names".
If the images have callouts or distiller is needed to get them out of Frame, they will get assigned numbers.
Flare will do its best to get the native images into a project with the option "Generate Images With ...

Open the css file in a text editor and verify the content is still in the file.

Open the css in Flare - Make sure you are viewing the Advanced View (button is located at the top left of the editors toolbar).
Click on the H1
Make sure the Medium is set to "Medium: (default)"
Click the Drop box to ...

If your publishing to a webserver, be sure to set the destination to use FTP.
The team that set up the server should be able to give you the FTP information.

sarrants wrote:Yup. Sigh...We'll look for another app for source control. What does Madcap use for their own stuff, btw?

For our Knowledge base we use Subversion.
For Flare's Help we use TFS.
For our Intranet we use VSS 2005.

Unfortunately Flare does not support any versions of VSS older than 2005 (v8).

http://kb.madcapsoftware.com/#Flare/Ins ... ements.htm

Good to hear!

The content does not need to be on the pulse server.
It can be on your local machine or any machine that has access to the Pulse server (website).

Pulse needs to be installed and working first prior to setting up the target in Flare.
Once you can log into your pulse website, then set up the ...