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I just tested this and did not experience the problem described.
Using a Dell 24 as the main and a Dell 22 as the secondary.
I was able to Maximise Flare and it used the entire screen. I then restored Flare and stretched the framework to use the entire monitor.

Please excuse the poor picture ...

Delete the Analyzer folder to see if the behavior can be resolved.
Please use these following steps:
- Close Flare
- Navigate to your project in Windows Explorer (You should see a Content, Project, Analyzer, Output, and .flprj)
- Delete the Analyzer folder
- Re-open Flare, and check to see if the ...

There is a new product now called Pulse that might help. It is server based software but allows comments etc to be left in each topic.
To see it in action, please visit our KB here:
http://kb.madcapsoftware.com/

Browser zoom.
If you have a scrolling mouse, hold the CTRL key down and scroll the mouse wheel. It should zoom in and out.

CTRL + and CTRL - should also perform the same.

In the output the QR code becomes an image with a class applied to it.
Check your stylesheet on the base IMG style and also see if there is anything set on the MadCap|qrCode style.

We installed Feedback in December 2012 and are noticing big discrepancies in "number of visits" to each topic, as compared to Google Analytics. Google Analytics is reporting 8 to 10 times as many visits in any time period, but when I test my personal visits to a WebHelp output, the numbers agree ...

Out of the box thought for this..

Create a Target and TOC for XHTML Book and drop your topics in the TOC in the order you want them.
Build the output and open the output folder.
Notice, there is a single HTML page.
Maybe link to this page or add this page using an import or something along those ...

Hello dcole,

I am assuming there is a Link in the topic that points to a bookmark in the topic.
When you rename the file, it imports the local "Resources" also. Because it doesn't patch the links during the import process, it will bring the file on disk with it.

A way to avoid this is to import ...

Hello Ineffable.
MadCap just released an update to address the Trial/Subscription error messages. The instructions are posted here:
http://forums.madcapsoftware.com/viewtopic.php?f=85&t=16706
You should receive an email outlining this also.

The import of users is done with a CSV file.
Here is a ...

Dear MadCap Pulse Customers and Trial Users .
We have just released an update to MadCap Pulse to address some intermittent expiration warning behaviors that you may have encountered during installation or testing. The following are examples of these warnings you may have encountered:
• “The ...

http://www.madcapsoftware.com/products/pulse/overview.aspx
MadCap Pulse is the only documentation-centric social collaboration platform that enables technical authors to create a complete social layer around their documentation in order to connect, collaborate and share knowledge with authors ...

Are you scrolling in the text editor or in the XML editor?
Scrolling in the Content Explorer window or maybe the FileList?
Are the topics open in Layout(Web) or (Print) - Long or short topics?
Are there a lot of topics currently open in the document pane?

What mouse are you using? I have a MS 5000 ...

Craig,
Perfect - but if you use the Remote software, you wont need to install Flare on your home system. You can use the software installed on the system you remote into.

Craig,
There can be a "gotcha" with that unless the project is local to your machine.
VPN is a hit and miss for a lot of people.

Personally, I VPN into the office network and then use Remote Desktop into my workstation and that keeps all the power and projects on the same machine. It avoids ...

According the EULA -
You can install 2 copies of Flare so long as they are on different domains (Work and Home):

Eula - #2 explains the licensing and can be found in a folder called InstallerResources where the software is installed.

If you create a new test project in Flare using one of the factory templates, can you then use the buttons to insert dropdowns?

If you can, then I would check your project stylesheet and make sure you do not have any of the dropdown styles disabled.
To see if they are disabled -
Open your ...

Verify you are using the same version of Flare (Help > About).

Open the Link Viewer window (View > Link Viewer)
Open some of the files that should be in the build and see if they link to any of the other files.
Open the target files from your machine and another machine in a text editor and ...

What is highlighted in the topic when this happens?
If you just click in a topic (not highlighting) anything does it become active?

Generally Deleting the Source Control folder should fix this error.
When you open the project, you will get prompted to rebuild the Source Control Cache.

Generally this happens when a mix of Source Control operations happen using Flare and other tools to check files in and out.

There are a few ...

MadCap offers all kinds of training that can help with this also.

http://www.madcapsoftware.com/services/ ... ining.aspx

For this specific question - I would look at the Project Management and Team Authoring class.

According to the EULA - You may install Flare on 2 machines (Desktop and personal laptop) that are located on different domains.
Contact your Sales person for a special build license of the server is to be a build server.

Hi all,
I am unable to edit at a normal pace with Flare 8 because of its slowness. For example, I am currently editing a file of just under 10 KB. It often takes a few seconds to make a simple change, such as replacing a punctuation mark or selecting a word before replacing it.
This happens ...

Have you turned the Byte Order Mark (BOM) back on following the instructions above?
Once that is done, you need to relaunch Flare and rebuild the outputs.

Testing a post to a subscribed thread.
Thank you.

Yes, I received them last night also.
I think there was an issue with email addresses.
Thank you for the responses.