MadCap Software Forums

Just need to clean your skins up. Here is an article about it.

http://kb.madcapsoftware.com/default_CSH.htm#BTE1010F

Yes, with the added support for new operating systems .NET 3.5 is required. Can you install it?

http://www.microsoft.com/downloads/deta ... laylang=en

Have you tried removing all content from the server and republishing everything?

Has the Service folder been made into an Application?

From the FAQs - WebHelp Plus Help page:

Verify that the WebHelp Plus web service is properly configured:

Open the Control Panel.
Open Administrative Tools. The various operating systems have different ways to find this option.
Open ...

It has been requested we put in the forums our Holiday hours prior to the Holiday.

MadCap Offices will be closed Friday July 02, 2010 at 3pm (pst).
We will reopen Tuesday July 06, 2010 at 6am (pst).

MadCap wishes you all a happy and safe weekend!

Open Windows Explorer to where MadCap Sofftware is located.
Do you have both V6 and V6.1 in there?

6.1 is a full install. If the Update did not find the original V6 msi file to uninstall it, it would then think its a new install and install into the new directory.
Because of how Flare works with ...

This issue was fixed in the update that just went live.
When you open Flare, you should be prompted to get the new update (Flare 6.1).
You will then want to do as Lisa stated and remove the Analyzer folder and allow Flare to rebuild it.
The errors should be gone.

Is there a chance the mc-heading-level is set to "0" in the style sheet?
Once this is done, those styles are no longer considered "Headings".

IE6 is the Minimum requirement for HTML Help as stated by Microsoft.
Certain features and capabilities in Flare require IE7 which are listed in System Requirements.

This is an issue with the "Topic Toolbar" that involves IE6, XP, and HTML Help only.
If your requirement is to support IE6, I would ...

FYI -
In V6, there is a way you can tag topics with Custom Tags and then generate a report listing topics that have assigned tags.
In the Project Organizer -> Advanced folder, you can add your own tag sets.
In the properties of each topic, you can assign these tags.

See the Help topic "About ...

Carsten,
Answers to the 3 questions.
1. Not sure what your asking for. There is only so much that can happen in HTML Help in the way of skins. We are conforming to Microsofts standards for HTML Help.
2. Sent a feature request to add a C# header file. (work around would be to use find and replace ...

Here is a link to the help file:
http://webhelp.madcapsoftware.com/flare6/Content/CSH/WebHelp_CSH_Calls/CSH_Calls_WH_WHP_Developers.htm

WebHelp provides a few ways to perform Context Sensitive Help.

The two main ways are URL and JavaScript.
The easiest way is to execute a Javascript call using ...

Because of the Asian character sets, there were many issues in PDF outputs in V4 and in V5(although in V5 it got better).
V6 is the only version with full support of Asian languages in PDF outputs.

I recall having the TOC set to "Binary" in the skin, the Title in the TOC will be displayed in the Search Results.
Locate the topic in the TOC and verify its Title compared to what is displayed in the Search Results.
Un-checking that option in the TOC Options of the Skin will fix this, but it ...

Here is an article addressing this problem in the Knowledge base.

http://kb.madcapsoftware.com/default_CSH.htm#OUTH1003F

No Search results in HTML Help file
Article #: OUTH1003F

Chenyu,
I found your email and forwarded it to Customer Service.
You will hear from them shortly and they will get your registration taken care of.

Wild card searching relies on the SQL being installed. The Viewer no longer requires the installation of SQL, but the search funtionality will not work as fast or with wildcards.
Try installing the English version of SQL and see if that helps.

One thing to note, is the OS langauge the same ...

Try switching the editor over to Layout(print) or Layout(web) to see if the font maintains its color.
If it switches to Red, it was probably set in the style sheet or inline under that medium.
You can check this in the code of the topic as well.

Do you have a specific problem or concern?

Actually, yes I do. ;)

I keep killing the memory footprint with my large projects. I've found workarounds to one of them (with 20,000 topics), but my current project involves 6,000 interdependent HTML files which seem to be killing Flare (basically I ...

Slick wrote:MadCap Flare 5.0 doesn't seem to work with Windows 7. Any ideas?

CHM targets set to language other than Windows system locale will not compile on Windows 7.
Make sure your running Flare 5.01.

http://kb.madcapsoftware.com/Content/Fl ... ensive.htm

Lingo V3 does not have the ability to convert an entire project into a Translation Memory at once. V4 is still in the planning stages at this time.

Because translations from one language to another language can vary in content and meaning, it makes it extremely difficult to make sure they align ...

They are operators in Dita.
http://docs.oasis-open.org/dita/v1.1/OS ... olean.html

When importing Dita and these elements are used, they are stored in the topics as span styles so that information is not lost.

What version of VSS?

As we actively pursue the causes of these issues, has anyone Imported a new project in V6 and imported the problem projects from the Source Control?

In v6, the Cache folder is created and Flare watches that now. It no longer maintains a live connection with the Source Database ...

As we actively pursue the causes of these issues, has anyone Imported a new project in V6 and imported the problem projects from the Source Control?

In v6, the Cache folder is created and Flare watches that now. It no longer maintains a live connection with the Source Database. This is to support ...

We are trying to root out the reason for the PushOK plugin access violations.
We just haven't been able to replicate the issues here in house.

Those of you with issues. When you view the Advanced settings of the plug-in, there is a tab with "Known Lists".
Of those lists, are they "http:" "https ...