Search found 387 matches

by rob hollinger
Thu Mar 25, 2010 2:14 pm
Forum: Flare's General Discussion
Topic: Does this forum need FAQs?
Replies: 9
Views: 3899

Re: Does this forum need FAQs?

Sounds like a great idea.
The FAQ could also provide links to the KB through the use of a CSH call. The "article#" of each topic is the CSHID for that topic.
Example (opens the release notes for V6):
http://kb.madcapsoftware.com/default_CSH.htm#GEN1025F

Or you could call the topic. When you find ...
by rob hollinger
Thu Mar 25, 2010 1:58 pm
Forum: Microsoft CHM Help
Topic: Special characters wrong in TOC and Index
Replies: 8
Views: 18767

Re: Special characters wrong in TOC and Index

HTML Help is very specific to its environment.
Be sure in the Flare project, you have the language settings set correctly in the Target file which tell the compiler how to proceed.
by rob hollinger
Fri Feb 12, 2010 11:50 am
Forum: Flare's General Discussion
Topic: Generate "only" these topics with conditions
Replies: 9
Views: 3907

Re: Generate "only" these topics with conditions

How about creating a new project and using the Global Project linking feature (see help file).
Condition the 12 topics with a condition such as "import" or whatever condition that is unique to those 12.
Create a new project - Set up an import file (Project -> Import File -> Add Flare Import File ...
by rob hollinger
Fri Feb 12, 2010 11:39 am
Forum: Flare's General Discussion
Topic: Image Size Limit in Flare? Screenshot best practices?
Replies: 11
Views: 5141

Re: Image Size Limit in Flare? Screenshot best practices?

Again, I dont know your requirements, but in the web world - 800x600 is a good sized image at 72dpi or 300dpi but its probably much to wide for a PDF document who is limited on width by the page size.
Example:
If a pic has a width of 800 px and resolution of 300 dpi it should print at a width of 2 ...
by rob hollinger
Thu Feb 11, 2010 3:56 pm
Forum: Flare's General Discussion
Topic: Image Size Limit in Flare? Screenshot best practices?
Replies: 11
Views: 5141

Re: Image Size Limit in Flare? Screenshot best practices?

Ryan,
Resizing the images is probably the problem here.
If you resize a 5mb image in Flare, its going to re-generate a new image from the original one. 5mb + 4mb = 9mb and thats a single image.
In the target on the advanced tab, there is an option for this in the Options section. The Help explains ...
by rob hollinger
Fri Dec 11, 2009 12:32 pm
Forum: Flare's General Discussion
Topic: Attention Propeller Heads - New Tool Survey..
Replies: 1
Views: 1207

Attention Propeller Heads - New Tool Survey..

Show support for your favorite tools..

User Assistance Tools Survey Open
The WritersUA Tools Survey is now open. This survey provides a look at the tools we use and the value we place on them. The results of this WritersUA survey will be publicly posted for anyone's consumption. Please contribute ...
by rob hollinger
Thu Nov 19, 2009 2:40 pm
Forum: Flare's General Discussion
Topic: MadCap Software in Social Media
Replies: 1
Views: 1110

Re: MadCap Software in Social Media

Twitter

:madcap:
Laster news, information, and updates.
http://www.twitter.com/MadCapSoftware
by rob hollinger
Thu Nov 19, 2009 2:38 pm
Forum: Flare's General Discussion
Topic: MadCap Software in Social Media
Replies: 1
Views: 1110

MadCap Software in Social Media

Facebook
Become a fan today!
Share information, get updates, and find out about events coming up in the future.
Even get a Fan Badge!

http://www.facebook.com/MadCapSoftware
by rob hollinger
Thu Nov 19, 2009 2:20 pm
Forum: Flare's General Discussion
Topic: WritersUA is seeking interesting projects....
Replies: 0
Views: 869

WritersUA is seeking interesting projects....

:madcap:
WritersUA is seeking interesting projects for inclusion in the Peer Showcase of the Conference for Software User Assistance. If you think you've been doing work with unique challenges or designs you might want to apply. The Peer Showcase is an informal exhibition of your work. It takes ...
by rob hollinger
Tue Jul 21, 2009 9:07 am
Forum: MadCap Lingo General Discussion
Topic: Atten Lingo and Translation Specialists
Replies: 0
Views: 2045

Atten Lingo and Translation Specialists

We need your help once again so we can continue making MadCap Lingo better.
In an effort to proved support for Term Base usage, we are looking for samples of TBX-Basic (Term Base eXchange) files for testing reasons.

If you have some and would like to help us out, Please send me a message and get ...
by rob hollinger
Thu Jul 16, 2009 3:13 pm
Forum: Flare's General Discussion
Topic: MadCap needs some information - Please read...
Replies: 8
Views: 4173

MadCap needs some information - Please read...

Please provide as much information or as little information as you want.
We are trying to gain a perspective outside our data stores..
Please fill out the quick responses and THANK YOU.
by rob hollinger
Thu Jul 16, 2009 2:54 pm
Forum: Flare's General Discussion
Topic: Problem with grouping in Relationship tables
Replies: 4
Views: 1951

Re: Problem with grouping in Relationship tables

Please make sure you have the proxy inserted in the correct topics or in the master page correctly.

Yes the bug has been reported and will be fixed in the next version.
details and work around:
The Grouping issue is a bug and we are working on it. There is a work-around for it.
Once you create ...
by rob hollinger
Fri Jun 26, 2009 3:31 pm
Forum: Flare's General Discussion
Topic: What is the purpose of the Search.sdf file ?
Replies: 5
Views: 2645

Re: What is the purpose of the Search.sdf file ?

That file is from Compact SQL Database and is created so wildcard/faster searches can be done in Flare help system.
Thats a difficult issue I would imagine with many applications if your desktop storage space is limiting your user profile appdata directory size.

There is also an option in the ...
by rob hollinger
Wed Jun 17, 2009 1:53 pm
Forum: Flare's General Discussion
Topic: Link color in miniTOC
Replies: 8
Views: 4191

Re: Link color in miniTOC

Yes and its not hard to do.
Open your style sheet in Flare and make sure your under Advanced view.
Click on the A style
Click on the "Add Class" on the CSS tool bar.
Type "MiniTOC1" for the Class name.
Open the attributes of the class once its created.
Edit the Link and Visited colors to your ...
by rob hollinger
Wed Jun 17, 2009 1:23 pm
Forum: Flare's General Discussion
Topic: Flare v5 - Preview failure...?
Replies: 24
Views: 15710

Re: Flare v5 - Preview failure...?

The "Label" field for the Logo is not supported for the Logo style. Its not part of the property group.
Ive submitted a bug that the Skin editor only display the supported properties for each style.

Open the Skin to the styles tab.
Click on the Logo style.
On the right top, choose "Alphabetical ...
by rob hollinger
Wed Jun 17, 2009 11:58 am
Forum: Flare's General Discussion
Topic: Extra directory breaks startpage.htm
Replies: 4
Views: 2051

Re: Extra directory breaks startpage.htm

When I publish and try to browse "startpage.htm", I get a file not found error that says it's looking for "/Content/content/introduction.htm".

Publish where? And when you "Browse" to the start page, please clarify.
Browse with Windows explorer? Internet Explorer?
Whats your publish directory ...
by rob hollinger
Fri Jun 12, 2009 2:33 pm
Forum: Flare's General Discussion
Topic: Flare v5 - Preview failure...?
Replies: 24
Views: 15710

Re: Flare v5 - Preview failure...?

Daniel,
When you get a chance, create a new skin, attach it to the target, then test the preview.

Sharon's problem came about because there was a style that had " " for the label.

Im wondering if you might have something similar causing the issue.

Have a great weekend
by rob hollinger
Fri Jun 12, 2009 11:11 am
Forum: Flare's General Discussion
Topic: Flare v5 - Preview failure...?
Replies: 24
Views: 15710

Re: Flare v5 - Preview failure...?

Daniel,
Any time you get an "Object reference error", Please open a bug ticket.
Id like you to get me this topic with its associated files if possible.

https://www.madcapsoftware.com/bugs/submit.aspx
by rob hollinger
Fri Jun 12, 2009 10:39 am
Forum: Flare's General Discussion
Topic: Questions for a Mobile Target? Asking for input...
Replies: 7
Views: 3476

Questions for a Mobile Target? Asking for input...

We are looking for some feedback from our customers on Mobile devices etc.

1. What device(s) would access the help?
2. What browsers (if not the pre-installed browsers) should we support?
3. And how would the help be distributed, to a web server or onto the device itself?
4. Recommend a site you ...
by rob hollinger
Mon Jun 08, 2009 11:57 am
Forum: Styles, Stylesheets and XML
Topic: AutoNumber issue - unwanted borders from td!
Replies: 8
Views: 3981

Re: AutoNumber issue - unwanted borders from td!

There are a few things happening here that cause this to happen.
There is a border style applied to the <table> tag.
In WebHelp - Flare has to use tables to keep the formatting of your auto numbering styles correct because there are no tab stops in the HTML world. Thats the reason the auto-number ...
by rob hollinger
Thu May 28, 2009 12:31 pm
Forum: Flare's General Discussion
Topic: Can I locate the content directory outside the Project?
Replies: 8
Views: 3849

Re: Can I locate the content directory outside the Project?

Soon you will be able to directly Import those DITA files into Flare and generate your webhelp target effectively taking out the middleman.

http://www.madcapsoftware.com/solutions/dita/
by rob hollinger
Thu May 28, 2009 11:53 am
Forum: MadCap Lingo General Discussion
Topic: Import existing translated Flare project
Replies: 3
Views: 5133

Re: Import existing translated Flare project

The alignment feature will be the best option for you.
Align previously translated material then once the alignment process is completed, simply upload the segments to the Translation Memory (TM) database.
You don’t have to insert all translations from the suggestions for each segment within ...
by rob hollinger
Tue May 19, 2009 12:43 pm
Forum: Capture's General Discussion
Topic: Anti Alias - More Shapes - ?
Replies: 1
Views: 2202

Anti Alias - More Shapes - ?

Sneek Peek.. Could be possible..
by rob hollinger
Mon Apr 20, 2009 8:32 am
Forum: Flare's General Discussion
Topic: Table cell formatting
Replies: 15
Views: 7674

Re: Table cell formatting

Try placing the cursor at the front of the text, hitting enter, then back space.
This inserts a <p> style on the text and the padding should now work.
For some reason, the cell styles (padding) are not applied usless there is some kind paragraph style in the cell.
When you first instert a table ...