MadCap Software Forums

Thanks Dave!
Do you know if multiple instances of a word in body have more weight than one instance of a word in say, H3 or H2?

Hi there,

I have received complaints from my users that the Search functionality of my webhelp (created with Flare 4.1) is not good. I've played with it too and agree with them. Basically, the search results are not always relevant and often what people are actually searching for is buried near the ...

Hi there,
Did you ever get a response to your question? I'm experiencing something similar and am looking for help.

Cheers,
P

Hi there,

We are using Google Analytics to track traffic to our Online Help system (created with Flare 4.0.16). The analytics are working correctly however, when users try to view the help, they get a Runtime error claiming there's a syntax problem. The error only occurs if their browser is set to ...

Ooh good question. I tested this and yes, it does occur in a brand new project. Also, I went through some of the other topics in my existing project and the same behaviour is happening there too. Even existing topics that have had images in them for months are now not appearing in Preview.

Yes, a few times.

I checked my stylesheet and the img tag is set to visible so that's not it.
This only occurs with new images. My existing images still appear normally.

Thanks for any help.
Paula

I'm having an issue with images in Flare 4 that started yesterday. When I insert an image (not using Mimic), the image i not visible in the Preview. The image is visible in the XML editor but not in Preview or when I publish.There is no condition applied.
Has anyone else encountered this?
I'd ...

Many thanks! That worked - it was the Tooltip.

Cheers,
P

Hi there,

Does anyone know how to change the label that pops up when you hover over a toolbar button in Webhelp?

Many thanks!
Paula

Thanks for the info.
It's impressively depressing that we can't do that. Thanks for the feature request link!

Hi there,

I'm trying to find out how to add index entries that say "see <link to appropriate index entry>". For example, if someone looks up "desk" and all our entries are under "table", I want to have the index direct them to the "table" part of the index.

Is there a way to do that?

Many thanks ...

Aweseome! Thanks guys as usual you are very helpful.

Cheers,
Paula

Hi there, I have the same issue but when I go to look for the font-decoration property in my stylesheet it's not there. I'm using Flare version 3.1.0.

Thanks,
Paula

I'm not sure if there is already a post about this - I couldn't find one. If there is please just redirect me there! :)
Anyway, I'm trying to figure out how to format the toggle portion of my togglers. The part you click to expand the text. I cannot for the life of me figure out how to do this ...

I created a new target and now it works! Yippee!
I don't know what was wrong with the old target (I haven't analyzed it yet) but I guess it can only be human error. Thanks for your help!
Cheers,
Paula

Ooh I was wrong! This does seem to work. Thank you!

Thanks. I don't want to change the font colour though. I actually want to change the entire background colour of the accordion bar. Will this work?
I've played around with it a bit and it seeme to only change the font colour.

Hi there,

I'm trying to change the backround colour of the accordian items in a skin. In the Skin Editor, I don't have that optio when i click on the accordion items. Under "basic" I only have "Icon" and "Label".

Help!
Cheers,
Paula

Thanks for the info Eddie. Much appreciated!

Cheers,
P

Mostly they were imported from Frame.

Hi there,

I need to hand skin design off to my creative team, who does not work in Flare. This is probably a really silly question but, how can they open up and work in the Flare skin file outside Flare?

Thanks!
Paula

I have closed Flare and restarted it but the error still occurs.
It seems to happen with many topics (not just one or two).
I haven't tried searching through the xml yet so that may be my next move.

Thanks for the suggestions!
Cheers,
P

I'm still having this issue. Does anyone have any ideas?

Many thanks!
Paula

HI there,

Whenever I attempt to rename a topic, receive the following error: My file name does not begin with any of the characters noted in the error and this has just started happening today.

Does anyone have ideas as to why this is happening and how to fix it?

Many thanks,
Paula