Search found 39 matches

by kashby
Fri Jul 25, 2008 9:34 am
Forum: Web-based Outputs
Topic: Search Highlighting does not mark search keywords
Replies: 13
Views: 9142

Re: Search Highlighting does not mark search keywords

No, there is no UI confusion. The Quick Search applies search highlighting correctlyl to the topic currently on screen (unless it is a non-html file loaded into AutoSearch).

The Search button returns results from the entire system with each search, but no keywords are highlighted when you view any ...
by kashby
Thu Jul 24, 2008 2:35 pm
Forum: Web-based Outputs
Topic: Search Highlighting does not mark search keywords
Replies: 13
Views: 9142

Re: Search Highlighting does not mark search keywords

Search is not working. Quick Search works fine.

A search returns results, but nothing is highlighted in any of the topics.
by kashby
Thu Jul 10, 2008 4:33 pm
Forum: Web-based Outputs
Topic: Search Highlighting does not mark search keywords
Replies: 13
Views: 9142

Re: Search Highlighting does not mark search keywords

Since the original posting, I have added new content to this project. The search highlighting does not work even for materials compiled into the help system.

Is search highlighting simply not supported for WebHelp Plus systems?
by kashby
Wed Jun 04, 2008 8:32 am
Forum: Web-based Outputs
Topic: filtered searching in merged projects
Replies: 10
Views: 4136

Re: filtered searching in merged projects

I found something else that might help--an easier way to merge search filter lists.

If you open your master list in notepad, you see something like this:

<?xml version="1.0" encoding="utf-8"?>
<CatapultSearchFilterSet>
<SearchFilter
Name="Cows"
Comment=""
Concepts="Cows" />
<SearchFilter ...
by kashby
Tue Jun 03, 2008 3:32 pm
Forum: Web-based Outputs
Topic: Redirect a topic landing page to a sub-project topic
Replies: 3
Views: 3908

Re: Redirect a topic landing page to a sub-project topic

This is new territory for me, but I got a basic redirect to work without too much trouble. I found a redirect script at http://www.instant-web-site-tools.com/html-redirect.html and tried inserting it into a topic of a compiled help system to see if I could get one topic to redirect to another. (This ...
by kashby
Tue Jun 03, 2008 2:06 pm
Forum: Web-based Outputs
Topic: filtered searching in merged projects
Replies: 10
Views: 4136

Re: filtered searching in merged projects

I did some additional testing on filters. What still seems to work for me is a master filter list in the top-level project. In my case, I have a single topic project to use as an interface. Since this topic contains only a splash screen (i.e., no content to which to assign concept entries), I had to ...
by kashby
Tue Jun 03, 2008 1:33 pm
Forum: Web-based Outputs
Topic: Cannot add non-html content to list of favorites
Replies: 0
Views: 1251

Cannot add non-html content to list of favorites

Non-html content placed in the AutoSearch folder of a WebHelp Plus project may be searched and viewed just fine, but you cannot add any of these topics to your list of favorites. Is there a way around this?
by kashby
Tue Jun 03, 2008 12:04 pm
Forum: Web-based Outputs
Topic: Redirect a topic landing page to a sub-project topic
Replies: 3
Views: 3908

Re: Redirect a topic landing page to a sub-project topic

I'm not sure I'm entirely clear on what you are attempting to do. Are you trying to launch subprojects from a splash screen or main page?
How are your subprojects loaded in to your master project?

This may be a little different from what you are doing, but maybe it'll help. I have created a ...
by kashby
Tue Jun 03, 2008 11:20 am
Forum: Web-based Outputs
Topic: Search Highlighting does not mark search keywords
Replies: 13
Views: 9142

Re: Search Highlighting does not mark search keywords

The system in question contains only one topic. I have created a single topic system to use as a front-end for a knowledge base containing multiple help systems and third-party content. However, I added a topic and compiled a WebHelp output to test it--the search highlighting worked just fine.

The ...
by kashby
Tue Jun 03, 2008 9:51 am
Forum: Web-based Outputs
Topic: Search Highlighting does not mark search keywords
Replies: 13
Views: 9142

Search Highlighting does not mark search keywords

I'm troubleshooting a WebHelp Plus system and have noticed that my search highlighting is not working. When I perform a search, none of the search keywords are highlighted in the results. From what I understand, third-party documents placed in the AutoSearch folder won't work with search ...
by kashby
Thu May 29, 2008 1:19 pm
Forum: Web-based Outputs
Topic: Multiple WebHelp systems on the same server?
Replies: 1
Views: 1730

Multiple WebHelp systems on the same server?

I am trying to figure out a way to configure a WebHelp Plus Knowledge Base where content loaded into the AutoSearch and AutoMerge folders can be restricted to specific groups of users. From what I've seen, the only way to accomplish this is to host multiple instances on separate servers (not a ...
by kashby
Wed May 14, 2008 3:14 pm
Forum: Web-based Outputs
Topic: WebHelp Plus search returns no title or paragraph style name
Replies: 2
Views: 2257

Re: WebHelp Plus search returns no title or paragraph style name

Somehow, I find answering your own question is akin to hearing voices and talking to yourself, but here goes nothing....

What I learned about this issue was that IIS uses the document title listed in Word's document properties dialog to populate the title field in a search. This means that if no ...
by kashby
Tue May 13, 2008 4:15 pm
Forum: Web-based Outputs
Topic: WebHelp Plus search returns no title or paragraph style name
Replies: 2
Views: 2257

WebHelp Plus search returns no title or paragraph style name

Third-party documents added to a compiled WebHelp Plus project (by copying files to the AutoSearch folder) do not appear correctly in a search. In some cases, a ranking appears next to the entry but the entry title is blank. In other cases, the title displayed is the name of the format used for the ...
by kashby
Tue May 13, 2008 11:45 am
Forum: Web-based Outputs
Topic: filtered searching in merged projects
Replies: 10
Views: 4136

Re: filtered searching in merged projects

I have been working on something very similar to what you are doing. I have a single topic WebHelp Plus project that serves as the front end to a knowledge base containing several help systems and other third-party content. I have loaded the output files from the other help systems (also in WebHelp ...