Search found 59 matches

by bbuchko
Tue Sep 30, 2008 6:46 am
Forum: Web-based Outputs
Topic: I've had to revert to Flare 3.1
Replies: 35
Views: 18625

Re: I've had to revert to Flare 3.1

I have a maintenance ticket open. I'll share any info once I find it out.

The call's correct so far as I know. That's not the actual URL; I just put the ellipsis in there to signify the rest of the path (since it's inside our firewall, wouldn't have done you guys any good, heh). The links haven't ...
by bbuchko
Tue Sep 30, 2008 6:44 am
Forum: Web-based Outputs
Topic: Problem viewing CSH
Replies: 10
Views: 6201

Re: Problem viewing CSH

My mistake.
by bbuchko
Mon Sep 29, 2008 1:54 pm
Forum: Web-based Outputs
Topic: Problem viewing CSH
Replies: 10
Views: 6201

Re: Problem viewing CSH

I'm having the same problem and am desperately looking for a solution. The same URL works on the help I compiled pre-4.0 but not now, even though the paths and folder structure have not changed, just the content.
by bbuchko
Mon Sep 29, 2008 1:47 pm
Forum: Web-based Outputs
Topic: I've had to revert to Flare 3.1
Replies: 35
Views: 18625

Re: I've had to revert to Flare 3.1

I may be having the same issue. Are you making a direct URL call, such as
.../Output/cisco_candidate/Default_CSH.htm#Portfolios/What%20are%20portfolios.htm

Then, the resulting redirect shows the wrapper but not the topic, and the URL is:
.../Output/cisco_candidate/Default_Left.htm# StartTopic ...
by bbuchko
Thu Sep 25, 2008 9:36 am
Forum: Flare's General Discussion
Topic: Conditional text for topic popups?
Replies: 2
Views: 2149

Conditional text for topic popups?

I have several short topics that I'd like to include as topic popups. Unfortunately, they're also useful as separate topics should users want to navigate to them or search for them. As such, I have Related Links in them so if users find them, they can continue on to more information.

The problem is ...
by bbuchko
Tue Sep 16, 2008 2:15 pm
Forum: Flare's General Discussion
Topic: Need Condition management advice
Replies: 9
Views: 4802

Re: Need Condition management advice

Yup, that's the approach I'm going to take. However, I'm still holding out hope for multiple conditional tag sets applied to a single project someday. ;)
by bbuchko
Tue Sep 16, 2008 10:52 am
Forum: Flare's General Discussion
Topic: Need Condition management advice
Replies: 9
Views: 4802

Re: Need Condition management advice

That's exactly what the problem is, Ramon. Unfortunately, it's by design and can't be fixed unless I split it into separate projects. I'm applying multiple conditions to a single piece of text because it's applicable to multiple companies and roles, but not to ALL of them. The problem then becomes ...
by bbuchko
Tue Sep 16, 2008 6:56 am
Forum: Flare's General Discussion
Topic: Need Condition management advice
Replies: 9
Views: 4802

Re: Need Condition management advice

Yes, unfortunately, the features are slightly different for each company as well, so it's more than just swapping out the names. It's sounding more and more like I'll need to create separate projects for each company (as recommended above). With project sharing, maybe I can share the topics that don ...
by bbuchko
Mon Sep 15, 2008 1:53 pm
Forum: Flare's General Discussion
Topic: Need Condition management advice
Replies: 9
Views: 4802

Need Condition management advice

Hey folks, I have a project that uses several conditions. However, the conditions are basically divided into two major subdivisions: customer and role. For example, let's say I have Company A, Company B, and Company C, who each have lots of shared info and some info specific to their companies ...
by bbuchko
Tue Aug 19, 2008 1:01 pm
Forum: Flare's General Discussion
Topic: Problems with Source Control: SVN and PushOK/TortoiseSVN
Replies: 2
Views: 2028

Re: Problems with Suurce Control: SVN and PushOK/TortoiseSVN

If someone can figure out a way to link Flare output into SVN/Tortoise seamlessly, that would be awesome. Currently, I just publish to a directory, then add the directories and commit to SVN manually.
by bbuchko
Mon Aug 18, 2008 6:55 am
Forum: Flare's General Discussion
Topic: Flare in Action!
Replies: 86
Views: 2433769

Re: Flare in Action!

SteveS wrote:Looks good :D
Thanks! After reviewing the previous posts here, I made some revisions to the skin and stylesheet over the past few weeks. I think it looks a lot better now.
by bbuchko
Tue Aug 12, 2008 10:41 am
Forum: Flare's General Discussion
Topic: Congrats to Steve S on his 1000th Post
Replies: 9
Views: 6007

Re: Congrats to Steve S on his 1000th Post

I'm getting close to my last post, or I'll have to change my avatar.

Grats, Steve!
by bbuchko
Thu Aug 07, 2008 7:21 am
Forum: Web-based Outputs
Topic: Modify Breadcrumb Proxy
Replies: 3
Views: 4024

Re: Modify Breadcrumb Proxy

This site is in the examples thread: http://www.digitalriver.com/helpcentral/production/gc/en_US/ext/help_central.htm

I think this might be similar to what you're trying to do (if you ever even look at this thread again; I realize it's several months old). I'm no CSS or div expert, but I'm trying ...
by bbuchko
Wed Aug 06, 2008 2:06 pm
Forum: Web-based Outputs
Topic: How do I specify the files to publish
Replies: 17
Views: 12149

Re: How do I specify the files to publish

Something else that's relevant (to any newer users reading this thread) is that Include overrides Exclude when it comes to conditions. Let's say you have a topic marked Screen Only and Admin Guide. Then, you mark the Target Conditions to include Screen only and User Guide and to exclude Print Only ...
by bbuchko
Wed Aug 06, 2008 12:10 pm
Forum: Flare's General Discussion
Topic: Flare in Action!
Replies: 86
Views: 2433769

Re: Flare in Action!

Here's my first stab at WebHelp. I just started using Flare about a month ago, so be gentle!

http://www.ciscopartnertalentnetwork.com/help/Output/cisco_candidate/Default.htm

I'm happy to report that Flare was very easy to start using. I also made recruiter and administrator versions of the help ...
by bbuchko
Sun Aug 03, 2008 7:39 am
Forum: Flare's General Discussion
Topic: Flare repeatedly crashing
Replies: 3
Views: 2472

Re: Flare repeatedly crashing

Thanks! I actually realized it only was happening when I cut and paste multiple levels of embedded lists (I have lots of those so it was a common occurrence). I've since just been careful about cutting only within a level instead of across levels, just so I could get this release finished. I'm going ...
by bbuchko
Wed Jul 30, 2008 2:29 pm
Forum: Flare's General Discussion
Topic: Flare repeatedly crashing
Replies: 3
Views: 2472

Flare repeatedly crashing

Hey folks, I have a project due this weekend so I'm getting a little desperate. About 30 minutes ago, during a routine edit (just text edits, no drop-downs, no pop-ups, no images even, nothing special), I got the "Flare has stopped working" Windows message. It happens. Whatever. So I tried launching ...
by bbuchko
Fri Jul 25, 2008 7:22 am
Forum: Web-based Outputs
Topic: Robin Skin: Expand All and Collapse All not working
Replies: 8
Views: 6422

Re: Robin Skin: Expand All and Collapse All not working

I'm with BL_N. We need expand/collapse for the TOC (. Any of you MVP-types know if it's a feature Flare is planning? I'm gonna go file a feature request just in case, but it'd be cool to know anyway. :)
by bbuchko
Tue Jul 22, 2008 4:13 pm
Forum: Flare's General Discussion
Topic: Removing the "Output" folder from builds
Replies: 12
Views: 8010

Re: Removing the "Output" folder from builds

Yeah, for my purposes, build and publish are essentially the same thing. I have to manually commit my files to my dev platform after I update them. So, if anyone knows of a command line that'll publish a target, I can make a batch file to do the same thing with publish as I'm doing now with build.
by bbuchko
Mon Jul 21, 2008 10:49 am
Forum: Flare's General Discussion
Topic: Removing the "Output" folder from builds
Replies: 12
Views: 8010

Removing the "Output" folder from builds

Hey folks, I want to remove the Output folder from my path when I build projects. My dev team hooked me up with a folder that I can plunk stuff into, and I want to build directly into that folder. However, I want to have the target folder appear in the main folder, not another level down in the ...
by bbuchko
Sun Jul 20, 2008 6:55 am
Forum: Flare's General Discussion
Topic: "Missing dropDownHead in dropdown effect" build error
Replies: 1
Views: 2053

"Missing dropDownHead in dropdown effect" build error

Hey folks, I think I might have screwed something up with my stylesheet. I tried to add a new style so I could have some variety in my "Drop-Down text" links, but now when I try to publish, I get the error "Missing dropDownHead in dropdown effect" and it won't even let me view the output.

I ...
by bbuchko
Thu Jul 17, 2008 7:48 am
Forum: Flare's General Discussion
Topic: Cut off Flare status dialog boxes; how to fix?
Replies: 0
Views: 1332

Cut off Flare status dialog boxes; how to fix?

I selected some weird setting that made my Flare dialog boxes cut off the message, and now I can't get them to go back to normal. It's hamstringing me because I really need to see what other topics are affected when I modify or delete topics, but that's the part being cut off. Any ideas?

http ...
by bbuchko
Wed Jul 16, 2008 3:45 pm
Forum: Web-based Outputs
Topic: "Failed to resolve link" error in TOC
Replies: 1
Views: 1653

Re: "Failed to resolve link" error in TOC

Nevermind. I'm dumb.

I was trying to reuse content, so I was including non-conditional topics from other folders as subtopics under the conditional topics. Flare was having none of that.

So, new Flare users, if you get "Failed to resolve link" errors in your TOC on topics that have subtopics ...
by bbuchko
Wed Jul 16, 2008 3:40 pm
Forum: Web-based Outputs
Topic: "Failed to resolve link" error in TOC
Replies: 1
Views: 1653

"Failed to resolve link" error in TOC

I'm getting "Failed to resolve link" errors when I build one of my WebHelp targets. The thing is, they are for topics that shouldn't even be included due to conditional tags. I've tried removing and replacing the links within the topics, removing the conditions, and deleting and reinserting the ...
by bbuchko
Wed Jul 16, 2008 3:29 pm
Forum: Flare's General Discussion
Topic: I deleted a condition; now the boxes are only half-filled
Replies: 4
Views: 3082

Re: I deleted a condition; now the boxes are only half-filled

I also found that you can go into the topic, remove the existing conditions from the HTML tag, save the topic, then reapply the conditions to the topic in the Content Explorer. That removes the empty condition as well and can be done within Flare.