MadCap Software Forums

Hi, does anybody know if there is a way to get concept linking working properly in HTML Help. In other words, instead of the separate dialog box that you get at present, tweaking Flare or HTML Help so that you get a proper pop-up box or even a list of links.

Perhaps Relationship Tables are the way to go? Anybody use them?

Hello,
We are trying to get "concept linking" to work in HTML Help. Or, rather, it is working - but it doesn't look so good. List view is not possible and Pop-up view looks unprofessional. Both work fine and look fine when using WebHelp. Anybody have any ideas? Either an alternative to concept ...

I think I've fixed it. It seems like it was a corrupt TOC (whatever that means).
I narrowed it down to one particular folder in the TOC, a folder called admin .
To experiment further, I tried building with just this folder to see if the build worked - and, strangely, it did.
But when the suspect ...

That's one thing to try - thanks.
If anybody else has further tips, I would be glad to hear them.

To cut a long story short, our 13 MB .chm file that has been working fine for a long time now comes out at 26 MB and won't open (error message: mk:@MSITStore etc...).
We have tried a lot of stuff - probably everything mentioned on this forum - and we now have our project with MadCap support who are ...

There are a number of us working on the same project - but we all have at least Flare 6.0, some of us are at Flare 6.1. We are all running Analyzer 3.0 or 3.1 - with one of us still on Analyzer 2.3. What tends to happen is that one of us runs Analyzer and gets one set of results and then because the ...

Thank you so much - that worked very well indeed.

Does anybody know how to clear the license and registration key information from a computer.
I want to uninstall Flare 6 and then reinstall Flare 6 with new license key and re-register.
At present, the computer seems to keep the keys information somewhere - so that when I re-install it just remembers.

Genius - thank you so much. It was that.
The question in my mind is how did it get like that - I am sure I would not have added a 2nd body proxy.

This is so odd that I have to keep re-checking to make sure I am not seeing things...
The help topic in Flare looks fine - but when I create my .chm file - each topic's contents is multiplied by 2.
So I get one copy of the topic contents followed by another.
What am I mising here? Has anybody seen ...

Does anybody know of any disadvantages of not explicitely adding a Topic Title.
I mean, the Topic Title defaults to the heading of the topic and, of course, if you want a different Topic Title then you have to add it.
But if, typically, your Topic Title is the same as the heading of your topic - are ...

Just to confirm - reboot did solve it.

Well, not 100% sure yet - but looks like a reboot has solved it

Have been trying again - seems like it picks a different .dll to not find every time.

We are running Flare 5 and have been using madbuild for quite a while - successfully.
Recently, it has stopped working. We get the following error messages in the log - the first for HTML Help output, the second for WebHelp.
Any ideas what is going on?
Error: Could not find file 'C:\Documents and ...

Thanks. We got it working again by:
1) Uninstalling Flare.
2) Running Check Disk.
3) Restarting the computer.
4) Re-installing Flare.

We have tried:
1- Deleting/replacing the file - not allowed
2 - Reinstalling Flare - gets stuck with the same error message

Has anybody seen the following error message?

Error writing to file: C\Program Files\MadCap Software\MadCap Flare V5\Flare.app\Resources\English\Templates\Advanced\MyAliasFile.flali
Verify that you have access to that directory

I started getting it yesterday and Flare won't start. I have checked ...

That could well be it...thank you so much.

Good spot. I took the entries away - but no change unfortunately. Variables still playing up.

And some more...
How it looks in Prevew and HTML Help:

Did some more testing...
With Preview, it works as in 1 now, that is, like HTML Help - uppercase and without a space.
Checked the variable set and it looks fine - no duplicates or errors. I checked the code.

Here are some screenshots - in case anybody spots anything.

variables1.png

How it ...

Has anybody noticed strange happenings when using variables. We are running Flare 5.0.0.
We have the following:
1) In HTML Help, the variable appears with a different case and different spacing - so the variable=SunGard Front Arena in the Flare project and in HTML Help it shows up as SunGard ...

Solved it. Avoid using the colon (:) in headings.