MadCap Software Forums

Here's what we use (a separate .js file with a footer setup in our master page). Note that the mailSubject can be changed to indicate product version numbers, also very helpful.

Contents of feedback_script.js
(Javascript won't work if you add a line break in the wrong place ...

Is that the HTML5 output? If so, IE 8 isn't too cool with it. I had an issue with the Search filter color not being recognized, but Flare support suggested checking with a different browser: Firefox displayed the proper color just fine.

Of course, there's no guarantee that the upcoming IE 9 will be ...

Instead of looking to your customers for a solution, you might try investigating inward: are your developers calling the help properly, and should they be the ones doing the fix? I'd tend to think that therein lies your solution. Of course, I'm not an engineer; I only play one in user forums. :wink ...

but there is much to be said about not even needing to go to the help.

hahahahahahahahahaHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA!

Stop it, you're killing me!

I'd like them to avoid adding the same three- to four-paragraph snippets in every related topic (the second topic looks familiar, and by the third topic, I think it's Groundhog Day!).


Good luck,
Leon

Richard, is there a specific reason for locating that Output folder inside the Content folder? You probably can't get Flare to ignore it if it's in there. Are you also generating output elsewhere?


Good luck,
Leon

Found this at http://twigstechtips.blogspot.com/2010/ ... sable.html
I'd test it in a few single topics before adding it to a master page, though.


Good luck,
Leon

There are two distinct features:

• Showing Images as Thumbnails in Output
  Showing Images as Thumbnails While Editing

Are you confusing the two? Check the two topics in Flare help under Features > Thumbnail Images.


Good luck,
Leon

ul
{
list-style-type: square;
margin-top: 0px;
padding-top: 0px;
padding-left: 15px;
margin-left: 15px;
}

ul ul
{
list-style-type: disc;
margin-top: 0px;
padding-top: 0px;
padding-left: 8px;
margin-left: 8px;
}

ul ol
{
list-style-type: decimal;
margin-top: 0px;
padding-top: 0px ...

You'd think that was a given, right? Wrong. And using "td > p.ToDo" wasn't working.

Because Flare uses ".Body~" td styling for the table style rows, you have to take those classes into consideration. For example, to add specific table cell styling for the p.ToDo class, you would add BodyA through ...

Are you doing this?

1. Select all six list items and select Numbered List.
2. Select list items 3-6 and select Indent Items.
3. Select list items 5-6 and select Indent Items.

Remember, in CSS, the closest one wins. That is, if this CSS is in a .css file, any CSS in your topic's HEAD section or at ...

I got the same response from Madcap support yesterday, and I responded with: What about the other 30K instances of that schema, which Madcap inserted throughout the 42 topics during the conversion from RoboHelp? Can I safely remove them all? They're everywhere (table, li, ims src, a href, h1, etc ...

Ordered lists in Flare 8 are working just fine in IE8. Are you using the List Actions options properly?

For an unnumbered paragraph, place the cursor at the end of the numbered list item, select List Actions > Make Paragraph Item(s), and press Enter.
Type your content (one or more unnumbered ...

Just another undocumented feature...

I've usually experienced it when I've performed multiple Copy/Paste functions (thereby straining Flare's memory, I think). I just Restart my system and that usually clears it up.


Good luck,
Leon

Searching on non-XHTML files is only supported in WebHelp Plus output (the output discussed in this thread's original post), or in Flare 8 HTML5 output.


Good luck,
Leon

Hint: If you have procedurals or options listed inside tables, as we do, you might want to reduce the amount of indent (to save real estate). Simply use the table cell selector (td) with the list selector (ol/ul); for example, a bullet list outside a table and inside a table:

ul
{
list-style ...

Use the "Try it yourself" interactive areas at http://www.w3schools.com/css/css_list.asp to test whatever you think you'd like to see. It's a great learning tool that allows for instant feedback. Maybe you could start with some of the samples provided by Dave Lee in the link in his earlier post ...

No, Lisa, I specifically enforced focus in the topic page for my testing. And yes, the Flare implementation of HTML5 is seriously not ready for prime time, even worse for merged projects.

Sigh...


Leon

Well, I'm confused! A Print Preview in Firefox gives me the same result (Contents/Index pane and the topic) as does IE8. What am I supposed to hate now?

I recommend that the customer both enjoy the ease of working in Word if they prefer, and assume the resulting responsibility for any errors. :wink: Your only duties would be to drop their updated files, as needed.

You should spend a little time with them, to determine a workable naming system that ...

No, you're not; Madcap is.

Add your own bug report to the (I believe) many others; it's even worse in a merged project: an abstract appears only once every dozen or so results, sometimes as large as 8-10 lines worth. They're aware of it, they're working on it, you'll get email when they fix it ...

Your styling should be for the list, not for separate paragraphs. In the style sheet, for example:
Try that (our ol padding/margin, on the other hand, is 18px).


Good luck,
Leon

That's probably the Windows Ribbon workspace, which is default for Flare 8. See the help topic Switching Between Ribbons and Menus/Toolbars.


Good luck,
Leon

Isn't it the Styles > Search Input > Font setting in the HTML5 skin?

I just tested it, changing mine to black bold, and it works in the Preview.


Good luck,
Leon