Search found 483 matches

by ktbCA57
Mon Jan 28, 2019 5:54 am
Forum: Flare's General Discussion
Topic: Need input for Image Mapping
Replies: 5
Views: 2075

Re: Need input for Image Mapping

Yes... each has a screen tip as you roll over it...

Not sure about the colored areas.. but will consider... THANKS!
by ktbCA57
Fri Jan 25, 2019 8:53 am
Forum: Flare's General Discussion
Topic: Need input for Image Mapping
Replies: 5
Views: 2075

Need input for Image Mapping

So, in most of my topics, i have an image that is mapped... but it's not obvious that the reader can roll over areas to access links .. We have a little heading at the top of the image, but people are saying it needs to be more obvious...

here's one of the comments: " Need visual indicator on the ...
by ktbCA57
Mon Jan 21, 2019 3:08 pm
Forum: Flare's General Discussion
Topic: stupid question - Styles Pane won't go back to one column
Replies: 4
Views: 1564

Re: stupid question - Styles Pane won't go back to one colum

OK... I got a resolution from Tech Support... it's more complicated than i expected.. but here it is.. and it def worked!

1. Close Flare
2. Browse to this path: C:\Users\[USERNAME]\AppData (make sure hidden files and folders are turned on)\Roaming\MadCap Software\Flare
3. To enable "Show hidden ...
by ktbCA57
Mon Jan 21, 2019 11:21 am
Forum: Flare's General Discussion
Topic: stupid question - Styles Pane won't go back to one column
Replies: 4
Views: 1564

Re: stupid question - Styles Pane won't go back to one colum

Well.... ChoccieMuffin... I am back after rebooting my laptop... and unfortunately, that did not resolve the issue... grrr... seems like this should be a simple thing, no?

Thanks for trying tho! If i get it figured out, I will post it in this thread so in case it happens again and we forget what to ...
by ktbCA57
Mon Jan 21, 2019 11:14 am
Forum: Flare's General Discussion
Topic: stupid question - Styles Pane won't go back to one column
Replies: 4
Views: 1564

Re: stupid question - Styles Pane won't go back to one colum

Thanks for making me feel less stupid about it.. i thought i might be missing something super obvious...

i have tried your first 2 suggestions... but not the third.. I'm going to try that now...

Thanks!
by ktbCA57
Mon Jan 21, 2019 10:08 am
Forum: Flare's General Discussion
Topic: stupid question - Styles Pane won't go back to one column
Replies: 4
Views: 1564

stupid question - Styles Pane won't go back to one column

I have reset my layout several times, but when I bring up the Styles pane on my desktop, it's showing as 2 columns instead of one. I'm trying to work on a laptop so i'm losing real estate because of it. How do i get this back to one column?

Thanks!
by ktbCA57
Tue Jan 15, 2019 12:00 pm
Forum: Flare's General Discussion
Topic: what causes the html code to clump together in Text Editor
Replies: 9
Views: 5344

what causes the html code to clump together in Text Editor

I'm having issues getting information to group into a div. So i was looking at the code in the text editor. I found that instead of the usual delineation of lines , all the code is clumped together into one VEERRY long line of code.

i went thru and tried breaking it up into individual lines, saved ...
by ktbCA57
Tue Jan 08, 2019 9:15 am
Forum: Flare's General Discussion
Topic: Replaced images are now not showing up in output.
Replies: 9
Views: 3724

Re: Replaced images are now not showing up in output.

thanks... i'll continue to work on this as per your suggestions.
by ktbCA57
Tue Jan 08, 2019 8:19 am
Forum: Flare's General Discussion
Topic: Replaced images are now not showing up in output.
Replies: 9
Views: 3724

Re: Replaced images are now not showing up in output.

Delete and re-inserting the images did not make a difference. : :cry:
by ktbCA57
Tue Jan 08, 2019 7:57 am
Forum: Flare's General Discussion
Topic: Replaced images are now not showing up in output.
Replies: 9
Views: 3724

Re: Replaced images are now not showing up in output.

ChoccieMuffin

Unfortunately not... he literally just copied over my existing names. I think i'm going to try deleting, then re-adding them all. oy.

Thanks!
by ktbCA57
Tue Jan 08, 2019 7:40 am
Forum: Flare's General Discussion
Topic: Replaced images are now not showing up in output.
Replies: 9
Views: 3724

Re: Replaced images are now not showing up in output.

PS The publish process is no different than it was with the original images that were replaced... what the heck would I look for in that causing an issue with something so basic... it's so weird... the replacement images are in the same folder, etc... even the same names.. he just saved over my ...
by ktbCA57
Tue Jan 08, 2019 7:37 am
Forum: Flare's General Discussion
Topic: Replaced images are now not showing up in output.
Replies: 9
Views: 3724

Re: Replaced images are now not showing up in output.

SteveS
I've cleared cache several times. I have deleted the output, analyzer, and users folders. I went ahead and did a Clean Project as you recommended. NADA... no difference.


As for the UI guy... he was tasked with making it look pretty... but in doing so, he's just about removed all of ...
by ktbCA57
Mon Jan 07, 2019 11:09 am
Forum: Flare's General Discussion
Topic: Replaced images are now not showing up in output.
Replies: 9
Views: 3724

Replaced images are now not showing up in output.

Our UI designer went thru and replaced some of the images used in our online help - he used new names for all of them and didn't reuse the original names. However, while i can see the all of the replaced images in the project xml editor, once the project is built and published, some of the images ...
by ktbCA57
Wed Nov 21, 2018 7:32 am
Forum: Styles, Stylesheets and XML
Topic: Is it possible to really customize our online help interface
Replies: 9
Views: 3897

Re: Is it possible to really customize our online help inter

Thanks...AGAIN! I have forwarded this info to our UI/UX dev... THANKS!
by ktbCA57
Wed Nov 21, 2018 7:18 am
Forum: Styles, Stylesheets and XML
Topic: Is it possible to really customize our online help interface
Replies: 9
Views: 3897

Re: Is it possible to really customize our online help inter

Dave.... THANKS SO MUCH... i think there was some talk about an issue with jquery... so I'm hoping your solution will work!

THANK YOU! HAPPY THANKSGIVING!
by ktbCA57
Wed Nov 21, 2018 5:30 am
Forum: Styles, Stylesheets and XML
Topic: Is it possible to really customize our online help interface
Replies: 9
Views: 3897

Re: Is it possible to really customize our online help inter

The timing on this was spot on.. walked in this morning and this is EXACTLY what he's trying to figure out... :)
by ktbCA57
Tue Nov 20, 2018 11:05 am
Forum: Styles, Stylesheets and XML
Topic: Is it possible to really customize our online help interface
Replies: 9
Views: 3897

Re: Is it possible to really customize our online help inter

Thanks so much... i've forwarded your info to our PM and UIX Dev... HAPPY THANKSGIVING!!! :D
by ktbCA57
Tue Nov 20, 2018 10:09 am
Forum: Styles, Stylesheets and XML
Topic: Is it possible to really customize our online help interface
Replies: 9
Views: 3897

Is it possible to really customize our online help interface

I have a project that is about ready for release with the next release of our product. Our PM would like our UIX dev to rework the styles to make it a more cleaner look. Our UI person is exceptional.. and has done some mock-ups that we really liked. However, he says now that he's looking into what ...
by ktbCA57
Tue Nov 13, 2018 5:51 am
Forum: Flare's General Discussion
Topic: Search Term is not Highlighted in Topics
Replies: 2
Views: 1349

Re: Search Term is not Highlighted in Topics

i had some trials and tribs.. but FINALLY got it to work..

THANKS SO MUCH! the trick is finding the generated styles!
by ktbCA57
Mon Nov 12, 2018 10:55 am
Forum: Flare's General Discussion
Topic: Search Term is not Highlighted in Topics
Replies: 2
Views: 1349

Search Term is not Highlighted in Topics

in my help, if i run a search (e.g., for the word "Server") my expectation is that any topic containing that word will appear on the list... then when clicked that word (i.e., Server) would appear highlighted. However, this is not the case.

I'm sure it's a setting I"m missing someplace, but can't ...
by ktbCA57
Wed Nov 07, 2018 1:00 pm
Forum: Flare's General Discussion
Topic: Can only underscore be used as a "character" in CSH ID
Replies: 2
Views: 1323

Re: Can only underscore be used as a "character" in CSH ID

EXACTLY what i needed to know... THANKS! :D :D :D
by ktbCA57
Wed Nov 07, 2018 9:16 am
Forum: Flare's General Discussion
Topic: Can only underscore be used as a "character" in CSH ID
Replies: 2
Views: 1323

Can only underscore be used as a "character" in CSH ID

I think this is true, but I just need to confirm... we have some pages in our platform where the page urls have all kinds of characters (?#, etc.) I know that I always need to replace / and . with underscores, but i'm being asked if we are limited to _ as a replacement for all special characters ...
by ktbCA57
Wed Oct 31, 2018 8:20 am
Forum: Styles, Stylesheets and XML
Topic: Unable to Change Look of Side Menu
Replies: 9
Views: 3191

Re: Unable to Change Look of Side Menu

I think there's some confusion as to on the left/right here... i'm talking about the side menu that appears on the right of the main help window... where currently it is a dark background with lite colored font.

Thanks... sorry for the confusion.
by ktbCA57
Wed Oct 31, 2018 7:43 am
Forum: Styles, Stylesheets and XML
Topic: Unable to Change Look of Side Menu
Replies: 9
Views: 3191

Re: Unable to Change Look of Side Menu

no.. it's the right side menu i'm trying to change.
by ktbCA57
Wed Oct 31, 2018 7:24 am
Forum: Styles, Stylesheets and XML
Topic: Unable to Change Look of Side Menu
Replies: 9
Views: 3191

Re: Unable to Change Look of Side Menu

The image i sent was taken from the latest generated output... I have checked all master pages and none have a menu proxy that I can find.

I'll contact Madcap. Thanks.