Search found 211 matches

by Madcap Guru
Thu Oct 01, 2009 10:55 am
Forum: Microsoft CHM Help
Topic: CHM Builds but Won't Run/Open
Replies: 11
Views: 12556

Re: CHM Builds but Won't Run/Open

if you open a different or sample project and build it does it work?
by Madcap Guru
Tue Sep 22, 2009 9:01 pm
Forum: Flare's General Discussion
Topic: What is the best output format for html files for iPhones?
Replies: 5
Views: 2502

Re: What is the best output format for html files for iPhones?

you may want to open the Knowledge base on you Iphone and see how it looks, it can be reached at kb.madcapsoftware.com
by Madcap Guru
Tue Sep 22, 2009 8:59 pm
Forum: Microsoft CHM Help
Topic: Search Tab Not Working
Replies: 62
Views: 131166

Re: Search Tab Not Working

you may want to check out this KB article

http://kb.madcapsoftware.com/Content/Fl ... L_Help.htm
by Madcap Guru
Fri Sep 11, 2009 11:00 am
Forum: Getting Started and Installation Issues
Topic: Installation Package Not Found error
Replies: 4
Views: 4978

Re: Installation Package Not Found error

IF you download Flare v5 again and try does he problem still happen?
by Madcap Guru
Fri Sep 11, 2009 10:57 am
Forum: Microsoft CHM Help
Topic: CHM text size varies depending on where it's viewed
Replies: 10
Views: 7632

Re: CHM text size varies depending on where it's viewed

IF you are still having problems you may want to open a ticket with support, do you have any masterpages applied to your target that could be overwriting it?
by Madcap Guru
Fri Sep 11, 2009 10:56 am
Forum: Web-based Outputs
Topic: Browsers and Operating Systems Supported by WebHelp
Replies: 18
Views: 11535

Re: Browsers and Operating Systems Supported by WebHelp

I don't belive that Flare had been tested with that Browser
by Madcap Guru
Sun Aug 16, 2009 10:48 pm
Forum: Getting Started and Installation Issues
Topic: Windows 7 support plans?
Replies: 14
Views: 9549

Re: Windows 7 support plans?

I have used Flare v5 on Windows 7, had no problems with it, but Officaly they don't support it yet..
by Madcap Guru
Sun Aug 16, 2009 10:45 pm
Forum: Web-based Outputs
Topic: CSH does not work using URL method
Replies: 8
Views: 4943

Re: CSH does not work using URL method

its always best to have at least one topic with a Header, that way flare will create the _CSH file in the output.
by Madcap Guru
Tue Aug 11, 2009 8:05 pm
Forum: Flare's General Discussion
Topic: Compiling webhelp from Flare Working Natively in SharePoint
Replies: 9
Views: 4432

Re: Compiling webhelp from Flare Working Natively in SharePoint

Sharepoint has not been tested with Flare, and it uses a strange Source Cotnrol that Flare doesn't alwatys like, IF you generate your files to a local location does it work? and then move them them to Storange point, You can always keep your working files in Storanepoint
by Madcap Guru
Thu Jul 30, 2009 10:50 am
Forum: Flare's General Discussion
Topic: How to set content explorer order?
Replies: 6
Views: 3118

Re: How to set content explorer order?

Ive seen that happen also if the project is on a network drive or location, if its local does it still occur
by Madcap Guru
Thu Jul 30, 2009 10:23 am
Forum: Microsoft CHM Help
Topic: Stack overflow at line: 15
Replies: 9
Views: 8588

Re: Stack overflow at line: 15

Where these Robohelp Projects at one time? I have seen that in old Robohelp projects that are brought into Flare.
by Madcap Guru
Thu Jul 30, 2009 10:21 am
Forum: Flare's General Discussion
Topic: Tracking a support case -how?
Replies: 3
Views: 1878

Re: Tracking a support case -how?

You could always call them at 888-madcap1 and ask for the status, or reply back to the ticket email, that will aleart them also
by Madcap Guru
Mon Jul 27, 2009 10:55 am
Forum: Web-based Outputs
Topic: Any Issues with Flare 5 and mini TOCs in WebHelp?
Replies: 5
Views: 2196

Re: Any Issues with Flare 5 and mini TOCs in WebHelp?

If you try it in one of the sample projects in Flare does it still do it? What happens with a new or different masterpage in V$?
by Madcap Guru
Tue Jul 14, 2009 10:27 pm
Forum: Web-based Outputs
Topic: Browsers and Operating Systems Supported by WebHelp
Replies: 18
Views: 11535

Re: Browsers and Operating Systems Supported by WebHelp

What kind of Webserver are you running on your linix box? You may want to contact support on this...
by Madcap Guru
Tue Jul 14, 2009 10:25 pm
Forum: Importing
Topic: Importing project to Flare from RoboHelp 7
Replies: 9
Views: 6168

Re: Importing project to Flare from RoboHelp 7

DO you get those same errors if you generate a Robohelp project? I am wondering if Robohelp messed with the conversion, and Flare is just working with messed up files...
by Madcap Guru
Tue Jul 14, 2009 1:15 pm
Forum: Capture's General Discussion
Topic: Setting 100's of images print/online formatting
Replies: 6
Views: 5341

Re: Setting 100's of images print/online formatting

You can use a profile in Capture and it apply it to all the photo's with a batch job

This should work for you
by Madcap Guru
Tue Jul 14, 2009 8:36 am
Forum: Single-Sourcing
Topic: Condition Confusion
Replies: 5
Views: 5264

Re: Condition Confusion

If you have content that is tagged with 2 different conditions, and include will always override an exclude, so this is great when you have a topic tagged with 2 condtions such as RED and BLUE, and your target you only want the RED Condtion, and excluse the blue, So that the topic will appear ...
by Madcap Guru
Tue Jul 14, 2009 12:07 am
Forum: Importing
Topic: import Word comments
Replies: 7
Views: 5070

Re: import Word comments

Looks like that would be a great Knowledge base article, Hint Hint, Ryan, Alvaro
by Madcap Guru
Tue Jul 14, 2009 12:05 am
Forum: Importing
Topic: Anyone tried converting HPJ (HLP) Projects into Flare?
Replies: 2
Views: 2329

Re: Anyone tried converting HPJ (HLP) Projects into Flare?

Flare doesn't import HLP Files, but you could try the following, Open the Robohelp for Word files in Robohelp HTML, this will create a XPJ or MPJ file, and then import this MPJ/XPJ file into Flare.

There is a Technote on this in the Knowledgebase at kb.madcapsoftware.com

The other option would be ...
by Madcap Guru
Tue Jul 14, 2009 12:02 am
Forum: Importing
Topic: Importing project to Flare from RoboHelp 7
Replies: 9
Views: 6168

Re: Importing project to Flare from RoboHelp 7

Are you importing the HTML Files? Or the HHP/XPJ? there should be not script errors if you are importing the XPJ Files...
by Madcap Guru
Mon Jul 13, 2009 11:59 pm
Forum: Analyzer's General Discussion
Topic: Installing Analyzer v2.3
Replies: 7
Views: 6866

Re: Installing Analyzer v2.3

I have seen it hang, when in the background its uninstall an earlier version of Analyzer...
by Madcap Guru
Mon Jul 13, 2009 11:58 pm
Forum: Web-based Outputs
Topic: Context sensitive help
Replies: 3
Views: 2035

Re: Context sensitive help

Lisa is correct, With a CSH call you can call a value or an Identifer, it does the same thing, its just which is ever easier for your programers...
by Madcap Guru
Mon Jul 13, 2009 11:24 pm
Forum: Flare's General Discussion
Topic: Windows 7 support
Replies: 7
Views: 3038

Re: Windows 7 support

I am a running Flare v4 and V5 on the public beta of Windows 7 and it appears to work fine, but offically I don't think that madcap will support it untills it released,
by Madcap Guru
Mon Jul 13, 2009 11:22 pm
Forum: Flare's General Discussion
Topic: MS Help3
Replies: 4
Views: 2457

Re: MS Help3

Microsot hasn't released the offical specs for it yet, But You can always submit a feature request for it
by Madcap Guru
Mon Jul 13, 2009 11:20 pm
Forum: Flare's General Discussion
Topic: Flare v5 Release Notes
Replies: 21
Views: 11356

Re: Flare v5 Release Notes

I do not beleive the Dot Net Help Controls are backwards compatible