MadCap Software Forums

The key should start with a F3 If you are still having issues, Customer service at 888-Madcap1 can send you your key

You are going to have to bite the bullet and remove all the bookmarks with the spaces tin them.

the CSH for Dot Not should work with out you needing to add anything by hand, I would talk to support if you are still having issues.

With Auto-Sync and if you have your start-up topic buried deep in the toc, it will open that book for you, but its not currently possible to have it open all books on load. You would have to bug the Madcap guys to add that as a feature.

Is that topic using a different Stylesheet? If so, is that style sheet have a condtional tag applied to it and conditionalized out? if you create a brand new target with no conditions does it generate correctly?

I would open a support ticket then, also if you try it locally does the delay occur? Could be an issue with your webserver.

https://www.madcapsoftware.com/support/contact.aspx

If you have Analyzer you can run a report on unused files, that can tell you also what you are not using.

Part of the problem is with your Webserver, how does it know which files to give and not to give? IT would be a great feature for Flare to automatically know which files to send out basied on the user name, but currently you would have to do with yout Webserver

It would also include any Doc or PDF if they are linekd also.. Basically anything in the project that is linked via a Hyperlink

I need to my post count up also! Only another 3k to go!

You should be able to install it on a second machine without any problems Also if you need the 4.2 download contact support and they can send you the link.

https://www.madcapsoftware.com/support/contact.aspx

I would talk to support and open a ticket, those guys love dealing with issues like this, It maybe just an issue with the way it was formated in Frame

You can limit some of your users, if you host it on IIS server and have people loging into the server and have different rights for different users, Some users have done that in the past.

What are you trying to do? Merge different help systems?

Along with Kevin, I have never seen Flare delete a file folder when it is has crashed, Flare just uses the Windows file explorer interfae for the rename and showing of the files.

I have seen that before, I would log it as a bug with the developers.

Flare output will be slow for the first user who access its, But after that it will be quicker for everyone else, its just the very first user that should have that problem,

With that many project, I would recommend that you host it on a decidated webserver.

With SVN, I would just manually bind it outside of Flare, works a lot better...

Either way the folder is in the same location, so deleting the folder should correct the issue

You may want to talk to support, the more that ask for it, the better chance they will add it..

Congrats lisa!! I am only 5000 or so posts behind ya!

I think everyone needs to be on the same version, you may want to talk to support to get pervious versions

Your users need to have the ablitly to write to the registry, I know that most madcap applications write to the registry on first run, and your non-admin people may not have that right

if you create a sample or test project does it occur? does it occur with all topics of just one topic?

Are you refering to where it says internet explorer? that is done via the caption bar.