MadCap Software Forums

I've seen where customers would have links to a different topic that wouldn't be needed in a TOC, such as a list or directions type page, but could still be found by a search, and with flare you can tag topics to not be included in search, for webhelp, would still be found in html help thou

HTML Help or Webhelp? and What type of Video was it?

Here's a KB article that I wrote a few years ago that goes over this..

http://kb.madcapsoftware.com/Content/Fl ... _Level.htm

Currently Flare doesn't support Ecliplse Help, but the more people who request it the better the chance they will add it.

In my past role in support, there was a client who took webhelp and with there developer made it into eclipse help, but it wasn't easy

No limit from flame software. I've seen projects 10000 topics and it took an hour to compile

Never keep long path names is the name of this story...

I have not seen these issues... and the equation editor in Flare is from the MathType guys at Design Science

Madbuild does not connect to sourcecontrol you would need to create a batch file to pull it out of source control manually

I know the support, I Have supported Robohelp from the Ehelp, Macromedia and Adobe days, and then worked for a few years at Madcap, Lots of differences in they way they all handled it..


If you have any questions please feel free to ask

A Former Flare/Robohelp Senior Tech Support.

Yes you should be able to get rid of those files and create new .h files, The header files have no effect on the CHM itself, so getting rid of them and creating news one will work for you

Bornally the madcapa guys don't support beta versions of browsers.. so once it no longer beta you may want to check then

I beleive the Equestion Editor was designed by an outside company and plugged into Flare, So not sure how much fixing they can do on it...

The Madcap guys normally release 1 version a year, so I would think Version 7 should be out fairly soon

Back in my support days, I had seen a customers project with 13,000 topics in it, and Flare did fairly well with it, but the biggest Robohelp Project I had seen was close to 22000 topics, and could only generate as webhelp, the CHM compiler would crash..

Creating new images would be the most dramtic changes, In a previous Knowledge base, we had actually changed the accordian buttons to images instead of just lables, you can do an awful lot in the skin

Any chance you have mark of the web enabled in your output?

Still can't happen. It's a limitation of the CYM viewer. ;(

This is a limitation of the chm. It's not possible to have all items open

Part of the problem is that robohelp creates the chm using different names for the internal files of the chm then flare does so mergeing will be difficult

You may want to open a support ticket they should be able to help

Flare and citrix can work. But the application needs to be installed on each machine in order for it to work. Flare can be installed on your primary machine and a laptop or home machine as long as they are not running at the same time

Feedback server is the way to go

Also Hawaii doesn't follow it either

I would open a support ticket

I agree hit print screen anytime you are sure you want the shot, its better to have too many screen shots, then not the right one, With Mimic or Captivate, I was always a Manual recorder type of guy!

Depends on how they cleaned up the forums, its possible to clean remove posts and have those posts removed from your count, its just the setting that madcap used. When I use to clean up the Forum, I never it had removed the count of posts.