Search found 211 matches

by Madcap Guru
Wed Oct 27, 2010 11:03 pm
Forum: Contributor General Discussion
Topic: Pictures appear as gray boxes when printed or saved to PDF
Replies: 7
Views: 7306

Re: Pictures appear as gray boxes when printed or saved to PDF

If the imges are png's I have seen issues where Browsers and PDF won't convert them properly, if you try a different img type does it work?
by Madcap Guru
Thu Sep 23, 2010 11:21 am
Forum: Microsoft CHM Help
Topic: CHM Viewer displaying xml/html to user
Replies: 4
Views: 14662

Re: CHM Viewer displaying xml/html to user

What is your default browser? if they create a new sample chm does it happen also?
by Madcap Guru
Tue Sep 07, 2010 10:46 am
Forum: Getting Started and Installation Issues
Topic: Corrupt cabinet file during installation
Replies: 7
Views: 5645

Re: Corrupt cabinet file during installation

Another option would be to login as a different user withg admin rights.

Also clean out your tempo fulke directories...
by Madcap Guru
Sun Sep 05, 2010 5:39 pm
Forum: Flare's General Discussion
Topic: Copying/pasting project files
Replies: 8
Views: 3480

Re: Copying/pasting project files

Are you using anytype of source control? I always kept my projects on a newtowrk dirve and never had any problems....
by Madcap Guru
Fri Sep 03, 2010 10:30 pm
Forum: Web-based Outputs
Topic: Expand TOC volumes by default?
Replies: 3
Views: 1789

Re: Expand TOC volumes by default?

That has been a feature request for a long time, The more people that ask for it, the better the chance the madcap guys will add it
by Madcap Guru
Thu Sep 02, 2010 7:53 pm
Forum: Flare's General Discussion
Topic: Web Help opening at the current topic
Replies: 3
Views: 1678

Re: Web Help opening at the current topic

Context senstive help calls would be the best way to go, Flare's help file has great information on this
by Madcap Guru
Mon Aug 30, 2010 3:09 pm
Forum: Microsoft CHM Help
Topic: Microsoft HTML Compiler encountered a problem . . .
Replies: 10
Views: 16546

Re: Microsoft HTML Compiler encountered a problem . . .

Create a new TOC or simple TOC and see if it generates using this new TOC
by Madcap Guru
Thu Aug 26, 2010 9:26 am
Forum: Capture's General Discussion
Topic: V5 Print Format Bug
Replies: 3
Views: 2529

Re: V5 Print Format Bug

Did you notify support and log a bug? Does it happen with a gif/
by Madcap Guru
Thu Aug 26, 2010 9:15 am
Forum: Mimic's General Discussion
Topic: Quizzes/Learning Checks in Mimic
Replies: 7
Views: 8120

Re: Quizzes/Learning Checks in Mimic

Currently Mimioc doesnt link with Scromm or other elearning, Hopefully this will be added in a future version of mimic
by Madcap Guru
Thu Aug 26, 2010 9:12 am
Forum: Tips and Tricks
Topic: Exit code for madbuild.exe?
Replies: 15
Views: 20832

Re: Exit code for madbuild.exe?

There has been alkot of requests for that in the past, and the more people who request it the better the chance it will be added in the future,
by Madcap Guru
Thu Aug 26, 2010 9:08 am
Forum: Printed Documentation Targets
Topic: Catalogue zip files
Replies: 8
Views: 4463

Re: Catalogue zip files

David is right, the Catalog file is really used for publishing, you don't always need to upload all of your webhelp output to your server when you only made a few changes, but the catalog file does get created for other outputs also
by Madcap Guru
Thu Aug 26, 2010 9:05 am
Forum: Web-based Outputs
Topic: Editing skins
Replies: 3
Views: 1884

Re: Editing skins

Each button is it on graphics file, you will have to changer ther color for each button, time consuming but not too difficult withg a good graphics program.
by Madcap Guru
Thu Aug 26, 2010 9:01 am
Forum: Getting Started and Installation Issues
Topic: How to clear license and registration key
Replies: 6
Views: 8534

Re: How to clear license and registration key

Support can help with clearing out thge key, anbd changing the registration on your system
by Madcap Guru
Mon Jul 26, 2010 10:45 pm
Forum: Capture's General Discussion
Topic: How do I avoid creating a PROP file.
Replies: 5
Views: 3971

Re: How do I avoid creating a PROP file.

If you never need to edit the image in capture you can delete the props file, its just help capture with the layers that you add. if you remove the props file, the image will be flat, and your text boxes and features won't be able to removed..
by Madcap Guru
Wed Jun 09, 2010 1:32 pm
Forum: Flare's General Discussion
Topic: latest windows help format
Replies: 12
Views: 6746

Re: latest windows help format

Webhelp is great for local users, as long as they have a browser they are good.
by Madcap Guru
Tue Mar 30, 2010 10:10 pm
Forum: Flare's General Discussion
Topic: Any disadvantage in not explicitely adding a Topic Title
Replies: 2
Views: 1567

Re: Any disadvantage in not explicitely adding a Topic Title

No real issues with out haveing a topic title, it will generate just fine
by Madcap Guru
Thu Mar 25, 2010 8:41 am
Forum: Microsoft CHM Help
Topic: Special characters wrong in TOC and Index
Replies: 8
Views: 18767

Re: Special characters wrong in TOC and Index

The HTML Help viewer can be very Language Specific, if you test build webhelp output does it look ok?
by Madcap Guru
Wed Mar 24, 2010 9:25 pm
Forum: Microsoft CHM Help
Topic: Special characters wrong in TOC and Index
Replies: 8
Views: 18767

Re: Special characters wrong in TOC and Index

Are you viewing in on an English OS? or Russian OS? Was the Lanaguage pack installed?
by Madcap Guru
Mon Mar 22, 2010 6:43 pm
Forum: Microsoft CHM Help
Topic: chm build problems with shared project
Replies: 2
Views: 2027

Re: chm build problems with shared project

Are you buiilding to share drive? or to a local drive, I would be sure that they can all try building it to a local drive to see if its a network issue.
by Madcap Guru
Mon Mar 22, 2010 6:41 pm
Forum: Web-based Outputs
Topic: Prevent users from copying content
Replies: 18
Views: 12659

Re: Prevent users from copying content

There is a technote on how to stop someone from copying an image

http://kb.madcapsoftware.com/Content/Fl ... loaded.htm
by Madcap Guru
Mon Mar 22, 2010 6:37 pm
Forum: Flare's General Discussion
Topic: xml file converter
Replies: 2
Views: 1377

Re: xml file converter

I don't believe its possible to run the batch convertor from the command line.
by Madcap Guru
Fri Mar 05, 2010 7:07 pm
Forum: Web-based Outputs
Topic: C Sharp and WPF with WebHelp
Replies: 1
Views: 1673

Re: C Sharp and WPF with WebHelp

Flare would create a header file for you, and give that to your develoiper, your developer should be able to pass a URL
by Madcap Guru
Fri Mar 05, 2010 3:23 pm
Forum: Flare's General Discussion
Topic: UDP broadcasts
Replies: 8
Views: 3923

Re: UDP broadcasts

I Earlier versions of Flare 5 and earlier you need to go into the registry
by Madcap Guru
Tue Mar 02, 2010 11:55 am
Forum: Flare's General Discussion
Topic: UDP broadcasts
Replies: 8
Views: 3923

Re: UDP broadcasts

I know that V6 of Flare has the ability to turn it off on install, but Flare's help file also tells you how.

How to disable instant messaging

1.On your Exchange server, open the Active Directory.
2.Select the user or group for whom you want to limit instant messaging and open the properties.
3 ...