MadCap Software Forums

I delayed upgrading from Flare 8 to v9 for as long as I could. As soon as I upgraded I was no longer able to generate a WebHelp or MyHTML help (.chm) output as I had done previously (unless I did them as batch jobs and the output was not always correct). I also noticed that when the Search tab is ...

I haven't tried to generate a build using Flare 7 since upgrading to Flare 8. Do you think the upgrade has something to do with this issue?

Thanks for your suggestion, I will have give it a try.

Thanks for your response kwag_myers. No, I'm not using HTML5 I'm actually using the WebHelp output.

All of the topics / pages are within the project and display correctly in the search results. The problem is when selecting one of the results in the search and then clicking the Contents tab, The ...

" I'm not sure why you are modifying an image and then taking a screenshot of the changes ." I'm not, as I said in my original post, it's screen shots of programs.

For example, if I took a scren shot of an program and new functionality was added to that interface, I would take a new screen shot ...

I have been using Flare and Capture for a few years and always seemed to have a problem when updating images in my project. For example, if I took a screen shot of a program (in another image editor program) and added callouts to that image (using Capture) then retook the screen shot, the image ...

Since upgrading to Flare 8 I have noticed that when a page is selected from the search results and the Contents tab is selected, Flare does not always display the selected page location within the TOC. I also generate a HTML Complied Help output, when the same problem occurs here, at least the ...

Thanks for the advice. I did create the Bookmark to the destination target but when linking to the target I selected the the Bookmark and XRef Class for the page (MadCap:xref.xref_Page ) in the Insert Cross Reference screen. I will give it another go and try to use the XRef Class for the MadCap ...

Hi,

I would like to add an "a name" tag ie a link from one page to a specific area on another page but cannot seem to see anywhere within the help that does this other then using Bookmarks (which do not work the way I want it too). Ideally I would like to link to an area in a table that is within ...

Hi,

I have also experienced this problem when I upgraded to Flare v7.2. As long as you are using the latest updates for your version of Windows (I'm currently using XP) and have Microsoft.NET Framework 3.5 SP1 installed, the following solution worked for me:

1) Go to the Tools menu

2) Select ...

I have a Maintenance Plan with MadCap so they had to come back to me with a solution (after much e-mail ping pong).

The problem was that I upgraded from an older version of Flare to the latest version (at the time). The latest version had more stricter CSS compliance validation which threw errors ...

I will have a look into the server options and the links provided.

I am unable to offer both WebHelp options to my customers re CSH unfortunately so it would be for local file access only.

Thanks Ramon for the info

Thanks for your response Ramon.

I have been struggling to obtain any information on DotNet Help and for many other reasons I also agree with you that I don't feel that this would be a suitable alternative to using Microsoft CHM for me. I am new to using this interface and now know that I was misled ...

Currently I am using Microsoft CHM and would like to switch to another help format due to the fact that Microsoft are no longer updating or supporting this. I have tried to generate Dotnet Help files but have found very little documentation provided in the knowledge base or integrated help within ...

Lisa , I tried your original suggestion above but that didn't work. However I did try to embed the PDF (from the link provided) which did work but it doesn't display the full PDF only about a third. I now need to try to work how to display the full PDF. Thanks for your help, at least I am a bit ...

Thanks Lisa I will give your suggestion a try!

My aim is to be able to add a link in my WebHelp TOC to a PDF file that is contained within the same project. When the link is clicked from in the TOC the PDF opens within the frame (as topics would) rather than in a separate window.

When I try to drag & drop the PDF file in the TOC as advised by ...

Thank you for the additional information Dave.

I am having problems since I upgraded to Flare v6 with generating any output. When I try to generate any output I get a " CSS Parser " error message but the message is not very descriptive in helping me to resolve the problem. I thought by looking at ...

Yes it does!
Thanks very much Andrew

Can anyone please advise where to obtain the MadCap Knowledge Base CSS from the MadCap website (stylesheet used to create the Flare Help)? I was advised that it is on the website but after trawling thru the site I still cannot find this...



Using Flare v6

No I didn't search the entire project just the stylesheet that I was using and some of the default MadCap stylesheets just in case there was some styles in there. I will try searching the entire project & see if anything comes back in the results.

Tech Support have been in touch, so hopefully they ...

Thanks for the response Lisa.

I've tried doing a search on the CSS for that tag in Flare and other Text Editors but unfortunately nothing has come back in the search.

Hi,

I have recently upgraded from Flare v5 to 6 using an existing project. When I try to generate various outputs using v6, I get a " CSS Parser " error message which did not occur in v5. Looking on the internet it appears that v6 is more strict re stylesheet validation but the message displayed is ...

It worked! Thanks Lisa for your help

Hi,

I have started to use Anaylzer to assist me in analysing any issues with a Flare project that I've inherited i.e. fixing any broken links/images etc. I had no problems working with this application until it froze. After closing down the application & restarting my PC (had a load of issues) I ...