Search found 64 matches

by kcann
Tue Jun 01, 2010 9:08 am
Forum: Styles, Stylesheets and XML
Topic: Drop-down text no longer works
Replies: 6
Views: 3044

Drop-down text no longer works

Hi

I've recently changed one of my style sheets and included some 'clear' and 'float' properties on paragraph tags. I'm not sure if it's related, but my drop-down text no longer works with the new style sheet. I've compared the old and the new style sheets and I cannot find anything different that ...
by kcann
Tue Jun 01, 2010 1:00 am
Forum: Single-Sourcing
Topic: Condition tags and ordered list numbers
Replies: 2
Views: 2580

Re: Condition tags and ordered list numbers

Thank you Lisa, I double-checked as you suggested and it works fine.

K
by kcann
Fri May 28, 2010 2:59 am
Forum: Single-Sourcing
Topic: Condition tags are breaking my targets
Replies: 6
Views: 5485

Re: Condition tags are breaking my targets

Tech support have narrowed the problem down to conditions applied to <tr> elements.

Karen
by kcann
Fri May 28, 2010 2:57 am
Forum: Single-Sourcing
Topic: Condition tags and ordered list numbers
Replies: 2
Views: 2580

Condition tags and ordered list numbers

Hello,

I am replacing my procedure tables with ordered lists. When I set a condition tag on the <li> and exclude that condition from the target, the list number still appears in the output. Is there any way to hide the number when the condition is excluded?

(I cannot use auto-numbers instead ...
by kcann
Tue May 25, 2010 11:51 pm
Forum: Single-Sourcing
Topic: Condition tags are breaking my targets
Replies: 6
Views: 5485

Re: Condition tags are breaking my targets

Hi Lisa

It fails during the build, on different topics, never consistent. And the builds fail randomly - they work for a while, and then suddenly fail. I've narrowed the problem down to some specific condition tags, but I have no idea why these, in particular, should suddenly cause the build to ...
by kcann
Tue May 25, 2010 1:46 am
Forum: Single-Sourcing
Topic: Condition tags are breaking my targets
Replies: 6
Views: 5485

Condition tags are breaking my targets

Hi

I've noticed that some of my output targets suddenly stop working and return an 'index out of range' error. I've narrowed the problem down to the condition tags, but I'm not sure why they work for a while and then stop working. This applies to both PDF and WebHelp targets.

Tech Support are ...
by kcann
Fri May 21, 2010 7:48 am
Forum: Printed Documentation Targets
Topic: TOC in PDF runs off the page
Replies: 4
Views: 1949

Re: TOC in PDF runs off the page

Well, I solved my own problem. I had the 'table' style set to clear: both; float: left. I set those back to default and my TOC generated just fine.

Hope that's helpful to someone else!

Karen
by kcann
Fri May 21, 2010 7:15 am
Forum: Printed Documentation Targets
Topic: TOC in PDF runs off the page
Replies: 4
Views: 1949

TOC in PDF runs off the page

Hi

Has anyone seen this before? My TOC proxy generates a TOC that runs off the edge of the first page of the TOC rather than creating multiple pages. I suspect I have done something to my style sheet, but I'm not sure what to check.

Thanks!

Karen
by kcann
Mon May 10, 2010 8:03 am
Forum: Web-based Outputs
Topic: Auto-numbering in WebHelp output
Replies: 3
Views: 1523

Re: Auto-numbering in WebHelp output

I have figured out that the problem is due to the way the divs are handled in the external style sheet I was given to use.

Thanks!

Karen
by kcann
Mon May 10, 2010 6:53 am
Forum: Web-based Outputs
Topic: Auto-numbering in WebHelp output
Replies: 3
Views: 1523

Re: Auto-numbering in WebHelp output

Hello Dave

Yes, the auto-numbering is set in both default and non-print media. I am guessing that the problem has to do with the margin settings, as my project uses an external style sheet with a frame margin of -12 px.

I've attached screen captures to show what's happening.

The auto-numbering ...
by kcann
Mon May 10, 2010 5:32 am
Forum: Web-based Outputs
Topic: Auto-numbering in WebHelp output
Replies: 3
Views: 1523

Auto-numbering in WebHelp output

Hi!

Has anyone encountered this problem? When I use auto-number in a paragraph, either for actual numbering or p.Note type paragraphs, the output looks fine for print but the auto-number value does not appear in the WebHelp output, even though I can see it in the XML editor when I use Web Layout ...
by kcann
Fri Nov 27, 2009 4:52 am
Forum: Flare's General Discussion
Topic: <![CDATA[ ]]> inserted next to span tags
Replies: 2
Views: 2801

<![CDATA[ ]]> inserted next to span tags

Hi

I've been very careful with spacing while entering text, but Flare seems to be adding <![CDATA[ ]]> tags after span tags. This is causing extra spaces to appear between words in printed output.

This happens when a space character is outside of the span tag.

Has anyone run into this before? Is ...
by kcann
Fri Aug 21, 2009 12:22 am
Forum: Web-based Outputs
Topic: Previous/Next Topic buttons
Replies: 27
Views: 19832

Re: Previous/Next Topic buttons

That's an interesting question. In my case, I had dragged in the topic with the variable, and then manually modified the variable. So, a combination of both.

Thanks

K
by kcann
Wed Aug 19, 2009 7:26 am
Forum: Web-based Outputs
Topic: Previous/Next Topic buttons
Replies: 27
Views: 19832

Re: Previous/Next Topic buttons

Well, I removed the variables from the TOC, and now my WebHelp previous and next buttons work as expected. The project was never in Frame at all.

K
by kcann
Wed Aug 19, 2009 6:20 am
Forum: Web-based Outputs
Topic: Previous/Next Topic buttons
Replies: 27
Views: 19832

Re: Previous/Next Topic buttons

Right, you cannot have any variables at all defined for a TOC entry. Of course, variables within the topics themselves are fine.

Hope that helps

K
by kcann
Wed Aug 19, 2009 3:31 am
Forum: Web-based Outputs
Topic: Previous/Next Topic buttons
Replies: 27
Views: 19832

Re: Previous/Next Topic buttons

According to tech support, the bug is that you cannot have a variable within a TOC entry. That solved the problem!

K
by kcann
Mon Aug 17, 2009 12:40 am
Forum: Web-based Outputs
Topic: Previous/Next Topic buttons
Replies: 27
Views: 19832

Re: Previous/Next Topic buttons

...until I click a TOC link, and then the buttons start to work again, until I click another link within a topic.

K
by kcann
Mon Aug 17, 2009 12:38 am
Forum: Web-based Outputs
Topic: Previous/Next Topic buttons
Replies: 27
Views: 19832

Re: Previous/Next Topic buttons

Hi

Here is the scenario (never mind the browse sequence, I've removed it).

1. I added the Next and Previous buttons to the WebHelp toolbar.
2. I generate the WebHelp output.
3. I click through the WebHelp using the Next and Previous buttons, which work fine.
4. Within a topic page, I click a ...
by kcann
Fri Aug 14, 2009 12:39 am
Forum: Web-based Outputs
Topic: Previous/Next Topic buttons
Replies: 27
Views: 19832

Re: Previous/Next Topic buttons

Hi

My goal is to have the Previous and Next buttons page through the WebHelp in the order of topics specified in the TOC. I created a browse sequence that links to my TOC. The buttons seem to work fine until I click a link within a topic, or on a TOC link.

Is this a bug or expected behaviour ...
by kcann
Fri Jul 24, 2009 6:36 am
Forum: Web-based Outputs
Topic: Images do not print from IE 7
Replies: 2
Views: 1362

Re: Images do not print from IE 7

Thanks Bob!

I am using Flare 5. I didn't realise that the default settings for the Print button would print only the topic frame.

Thanks again!

K
by kcann
Fri Jul 24, 2009 3:18 am
Forum: Web-based Outputs
Topic: Images do not print from IE 7
Replies: 2
Views: 1362

Images do not print from IE 7

Hi

I've added a 'Print topic' button to the skin, and the javascript as follows:

<input type="button" value="Print" onclick="parent['content'].focus(); parent['content'].print();"/>

Everything works fine in Firefox and Safari, but in IE7, the images do not print, only the borders around the ...
by kcann
Mon Jul 20, 2009 6:30 am
Forum: Web-based Outputs
Topic: customizing WebHelp skin
Replies: 7
Views: 3470

Re: customizing WebHelp skin

Yep, I defined both a tooltip and a label.

Thanks!

K
by kcann
Fri Jul 17, 2009 12:38 am
Forum: Web-based Outputs
Topic: customizing WebHelp skin
Replies: 7
Views: 3470

Re: customizing WebHelp skin

I created a new style for a toolbar item called 'Pdf', and I want the button to open a PDF file. I tried the suggestion for the javascript posted here (thank you!), but when I build the project, I get the error message 'Object reference not set to an instance of an object'.

The error occurs when I ...
by kcann
Wed Jul 15, 2009 6:53 am
Forum: Printed Documentation Targets
Topic: Print Table Styles - Do I have to apply them to each table?
Replies: 8
Views: 3877

Re: Print Table Styles - Do I have to apply them to each table?

This looks like my best solution for controlling table and column widths in Word output.

I have two-column tables that are set to 116px for the first column, and the second column should take up the rest of the page width. The table is single-sourced for WebHelp, PDF and Word output all three ...
by kcann
Mon Jul 13, 2009 3:19 am
Forum: Printed Documentation Targets
Topic: Table widths in Word output
Replies: 0
Views: 957

Table widths in Word output

Help! Does anyone know how to set the width of the first table column but leave the second column set to auto width in a way that works with Word output?

If I set Auto Fit to Window in the table properties and then set the first column width manually, it works in PDF but not in Word, which seems to ...