MadCap Software Forums

Thank you for this post! Saved my day!

I kept getting an error message that said, "Name cannot begin with the '<' character, hexadecimal value 0x3C, Line 6, position 2."

The supposed problem file was a .png file--one that I had not edited in quite some time, and I'm a lone writer, so I'm not sure ...

Hi all,

I use Flare 2018 and my company uses Tortoise SVN and Subversion for source control. A couple of months ago, my new manager came to me and told me that I had to put my help files into Subversion "right now." Since I had an external backup of my help project, I dove in without reading the ...

bunnycat,

Thank you for the reply. I really appreciate it! I'm definitely going to check out the branch / tag feature!

Thanks again!

Sincerely,
Michelle

Hi all,

Backstory: I work at a software company, I am a lone writer, I use Flare 2018, and just recently started using Subversion for source control.

I have always "cut" one help build from the last. When I got here we were on 4, from 4 I cut 5, from 5 I cut 6, and so on. That was before we used ...

Thank you both for your assistance.

Philip--I totally hear you on the H1s each being their own topics. That's normally how I do it. But the VP says that for this release, I am to put them all in the same topic. And so I shall. :roll:

However. This past weekend, I remembered learning about ...

Hi all,

The Backstory

I use Flare 2017. I always single source my Flare project for three targets: WebHelp, Word, and PDF. Per advice given to me during a MadCap tech support call, I use PrimaryStyleSheet.css for WebHelp output, and SecondaryWordStyleSheet.css for Word and PDF outputs.

In ...

Thank you! Happy Easter to you too! (Where's that bunny smiley when I need it!?)

I just need to clarify--if I set my column widths to a specific width (as you say, 4cm) only for my print medium, then what is the expected behavior in Word? I'm asking this with the assumption that their troublesome ...

ChoccieMuffin,

I think changing the columns looks like the simplest and fastest way to go about this. Doesn't truly "solve" the problem, but now all the tables come out looking the same and ultimately that's what I'm after.

This first picture illustrates what the problem table looks like now that ...

Hi ChoccieMuffin,

So I played with your suggestions and set the Parameter and Attributes columns to 20 percent and left the Description column at "Auto." The result is that the first two columns are the same width but now the Description column is different. (This is not the result I was expecting ...

I did try your suggestions, but have to leave early [now] and my post will take a bit (want to use pictures, etc.), so will post another reply tomorrow to 'splain what I found. Just didn't want you to think I was being rude and dropping off.

Hi ChoccieMuffin,

After I posted, I was looking at the tables and I noticed that too, that the text in the first table is one character longer than the text in the second table. However, there are several more tables in the document that are three columns wide and all of them are consistently set ...

Hi all,

Before I spend one of my precious, precious support calls I thought I would submit my problem to this forum to see if anyone knows what's going on.

I have a help topic in my Flare project that contains two tables. When I generate my output into a Word document, the table columns do not ...

ChoccieMuffin,

You. Are. SO. Awesome !!!!!

That worked--after I set the Show field to Show: All Properties . (You will notice that in the screen shot it was set to Show: Assorted Relevant Properties . That's what burned me. ;))

Thank you for your help, I really appreciate it!

Sincerely,
Michelle ...

Hi all,

I'm trying to recreate a Word template in my CSS in Flare, for Word output.

In my original Word template, my Heading 1 (h1) style is set up with a blue border around the font, which is white.

1ImageForMadCapForum.png

I want to recreate that in my h1 style in my CSS for my Word output ...

Thanks doc_guy, and ToddPh!

I had the user test ToddPh's suggestion, and sure enough, when she turned off the compatibility mode, my online help TOC worked perfectly.

PHEW! (I'm sending mental love notes to Microsoft. *L*)

Confirmed with the user that the TOC works as expected with Heading 1 links. It's with the Heading 2 links that she starts seeing that problem.

Sorry to be blunt but we're all short on time, so here's an ordered list of what one of my readers reported to me:

1. The user opens the help, then clicks the Show navigation icon.
2. The TOC displays in the left panel as expected (with the full list of TOC links).
3. The user clicks a TOC link and ...

Hi all. Am wondering if the Statistics report worked in previous versions of Flare and doesn't work in V8, because I just ran the report (it took 15 minutes) and it says, "(No data)" which just can't be true.

I tried running the report a couple of times, and have tried deleting the Analyzer folder ...

I want the breadcrumb trail at the top of my webhelp pages.

The CTO at my company has requested that I remove the words "You are here." She wants the breadcrumbs but no words before it (she asked me to copy the way Microsoft does it in their online help for MS Word 2010).

I followed the steps in ...

Hi all,

I'm on Flare V8 (8.1.1), and I have a project that contains 155 separate documents--I am required to publish them in both Word, and in PDF (for a total of 310 separate files). I am also required to publish all of my output files (Word and PDF) to SharePoint.

Flare crashes if I build all ...

Thanks for posting this. I was trying to import Word documents into Flare, from files I had copied from my SharePoint workspace. Once I re-saved them so that they weren't read-only, the problem went away! PHEW!

Margaret,

That worked perfectly!

THANK YOU! You are awesome!

Michelle

Hi all,

I'm still somewhat new to CSS rules, and am trying to figure out how to translate the MS Word "keep with next" paragraph setting to make my list style ("ol") in my CSS stay with the image beneath each number in the ordered list.

My numbered list is organized like this:

1. Blah blah blah ...

Okay, for other 'mericans like me who are using the standard American 8 1/2 x 11 letter paper, these are the settings I want in my Word output:

1. 1" margins all around
2. TOC leader to end on the right at 6.5"

To get that to work I had to use the workaround mentioned in http://forums ...

I just wanted to chime in on this in case there are other 'mericans like me who are using the standard American 8 1/2 x 11 letter paper. These are the settings I want in my Word output:

1. 1" margins all around
2. TOC leader to end on the right at 6.5"

To get that to work I had to use the ...