Search found 50 matches

by JohnB
Mon Jan 30, 2012 8:23 am
Forum: Styles, Stylesheets and XML
Topic: Table style prevents creation of a table
Replies: 4
Views: 1607

Re: Table style prevents creation of a table

Hi Paul, I narrowed the cryptic Flare error down to this entry in my stylesheet:

td
{
padding: 2px, 3px, 2px, 3px;
}

Commas. I won't beat myself up too severely, support didn't catch it either. But I will let them know!

Thanks - John
by JohnB
Fri Jan 27, 2012 1:32 pm
Forum: Styles, Stylesheets and XML
Topic: Changing the background highlight color of the accordion
Replies: 4
Views: 1617

Re: Changing the background highlight color of the accordion

It should be as easy as, e.g. for TOC, AccordionItem > TOC > BackgroundGradientHover. Works for me!

- John
by JohnB
Fri Jan 27, 2012 11:35 am
Forum: Styles, Stylesheets and XML
Topic: Table style prevents creation of a table
Replies: 4
Views: 1607

Table style prevents creation of a table

Hi -

I'm trying to break out of the confines of table stylesheets (lack of flexibility) and decided to define table elements (table, th, tr, etc.) in the project stylesheet. I thought some folks out there work this way. What I've encountered is, as soon as I add the "table { } " element to the ...
by JohnB
Mon Jul 11, 2011 11:00 am
Forum: Feedback Explorer and Server
Topic: MadCap Feedback Server on Load Balanced Environment
Replies: 1
Views: 2893

Re: MadCap Feedback Server on Load Balanced Environment

Hi Bob -

You could check with sales support, but I think you'd be fine installing the feedback server software on a standalone server. Just enter the feedback server's URL in each of your Flare Help project's output target (e.g. WebHelp Plus). As long as the standalone server is discoverable, the ...
by JohnB
Mon Jun 27, 2011 7:50 am
Forum: Flare's General Discussion
Topic: Flare 7 review capabilities - formatting
Replies: 1
Views: 912

Re: Flare 7 review capabilities - formatting

Bug! Just to wrap things up on this:

Flare (7.0.1)'s review functionality ignores any stylesheet referenced by an import directive. E.g. If, in your Help project's default style sheet, you have the line:

@import url('./MasterStyles.css');

...those styles are not included when the review package ...
by JohnB
Fri Jun 17, 2011 1:26 pm
Forum: Flare's General Discussion
Topic: Flare 7 review capabilities - formatting
Replies: 1
Views: 912

Flare 7 review capabilities - formatting

Hi -

We are looking at using Flare's new topic review features to conduct peer reviews (i.e. the reviewer also has a Flare license).

One thing I am seeing is that the topics do not retain their 'look,' once in the review package. I've messed around trying to see if you can place the associated ...
by JohnB
Fri May 13, 2011 7:52 am
Forum: Web-based Outputs
Topic: Getting CSH WebHelp to Reuse Target Window
Replies: 12
Views: 7625

Re: Getting CSH WebHelp to Reuse Target Window

Hi -

We reuse two Help displays in some WebHelp projects. One is a full-blown frame set and another is a pseudo pop-up, which we design using skins. As already mentioned, target="MCWebHelp" works. For maintaining/reusing a second window, we specify target="_MCWebHelpCSH" in the Help calls ...
by JohnB
Wed Apr 13, 2011 12:39 pm
Forum: Flare's General Discussion
Topic: Search and Togglers
Replies: 9
Views: 3167

Re: Search and Togglers

Yep, I was just hoping it was an option I was overlooking.

I leave you with this: I did a view source on the Flare Help, and they apparently use drop downs, not togglers (though my isolated sampling may not be universal). So, I created a couple of drop downs and did a search and lo and behold, they ...
by JohnB
Wed Apr 13, 2011 8:43 am
Forum: Flare's General Discussion
Topic: Search and Togglers
Replies: 9
Views: 3167

Re: Search and Togglers

Right now, the company is on IE8. No other browsers are allowed to be on users' machines. If they were, it definitely would be worth comparing!

Also, I've tried plain old WebHelp and see the same behavior. I did, though, just discover one toggler that DOES automatically expand. Comparing the one ...
by JohnB
Wed Apr 13, 2011 8:08 am
Forum: Flare's General Discussion
Topic: Search and Togglers
Replies: 9
Views: 3167

Re: Search and Togglers

Yes, that's what I'm saying, it doesn't work for us. Two different projects, WebHelp Plus, Flare 7, affecting both Search and Quick Search.

If I expand the toggler, the search term is highlighted, so search is working, just not working as we'd like!
by JohnB
Wed Apr 13, 2011 7:43 am
Forum: Flare's General Discussion
Topic: Search and Togglers
Replies: 9
Views: 3167

Re: Search and Togglers

Well now, I could start a fresh discussion, but found this perfectly worthy unused one.

Did you, or anyone else, figure out how to get togglers to behave as they do in MadCap's own Help (automatically expand when they contain a search term)? I don't see any relevant options in the WebHelp Plus ...
by JohnB
Wed Dec 08, 2010 9:02 am
Forum: Styles, Stylesheets and XML
Topic: List image positioning in Web and HTML Help
Replies: 9
Views: 5500

Re: List image positioning in Web and HTML Help

Yep, that was the plan originally, e.g.

p.Note
{
background-image: url('../Images/NOTE.GIF');
background-repeat: no-repeat;
background-position: left 0.1em;
text-indent: 21px;
}

Which renders like so in the XML editor:
http://img207.imageshack.us/img207/9213/capture3a.png
After spending a ...
by JohnB
Tue Dec 07, 2010 1:47 pm
Forum: Styles, Stylesheets and XML
Topic: List image positioning in Web and HTML Help
Replies: 9
Views: 5500

Re: List image positioning in Web and HTML Help

ChoccieMuffin, I went with li.note, etc., and the way to control the issue you describe is with list-style-position (inside vs. outside). I also tried a p.note solution but alas, the XML editor overlaps the icon and the note text. Not pretty and the subject of another post and XML editor bug.

Inge ...
by JohnB
Mon Dec 06, 2010 2:30 pm
Forum: Styles, Stylesheets and XML
Topic: List image positioning in Web and HTML Help
Replies: 9
Views: 5500

Re: List image positioning in Web and HTML Help

Hi -

It turns out that the spacing issue is due to list-style-image, which is treated differently in various browsers. So, to get consistent spacing between the custom bullet image and the bullet text, I tried using 'background-image' to control those parameters.

The CSS for this includes a class ...
by JohnB
Tue Nov 23, 2010 11:43 am
Forum: Styles, Stylesheets and XML
Topic: List image positioning in Web and HTML Help
Replies: 9
Views: 5500

List image positioning in Web and HTML Help

Hi -

We've have adopted a li.note solution for notes, tips, etc., using the code shown below:

li.note
{
list-style-image: url('../Images/NOTE.GIF');
list-style-position: inside;
margin-left: -40px;
}

We output to multiple targets. What we are seeing is that for WebHelp, it appears as http ...
by JohnB
Fri Nov 12, 2010 9:03 am
Forum: Printed Documentation Targets
Topic: Flare 6.1 PDF target - can't use Reader 9 markup tools?
Replies: 7
Views: 3706

Re: Flare 6.1 PDF target - can't use Reader 9 markup tools?

Hi all -

I just wanted to say, I did create a media type for Word in our master style sheet before exploring other avenues. Where this really fell short, as mentioned in other threads I've come across, is with notes, tips, etc. We use an image for these, and so we went we with li.note, etc ...
by JohnB
Mon Nov 08, 2010 9:14 am
Forum: Printed Documentation Targets
Topic: Flare 6.1 PDF target - can't use Reader 9 markup tools?
Replies: 7
Views: 3706

Re: Flare 6.1 PDF target - can't use Reader 9 markup tools?

Hey, thanks for the replies.

I did a brief evaluation of X-Edit. It poses some issues in this work environment because 1) it requires new learning on the part of business reviewers who are expecting (and possibly demanding) Word copy, and 2) it requires a download/install, but most business users ...
by JohnB
Fri Nov 05, 2010 2:06 pm
Forum: Printed Documentation Targets
Topic: Flare 6.1 PDF target - can't use Reader 9 markup tools?
Replies: 7
Views: 3706

Flare 6.1 PDF target - can't use Reader 9 markup tools?

Hi -

We are transitioning from RoboHelp. We used to output our WebHelp to Word, and reviewers could use 'track changes' and 'comments' to specify changes. The Word target for Flare 6 is a problem for us now, because Word is not CSS compliant (just too many issues).

I'd like to try PDF because ...
by JohnB
Wed Sep 29, 2010 6:24 am
Forum: Styles, Stylesheets and XML
Topic: Issue with /*comments*/ in style sheet relocating.
Replies: 4
Views: 1572

Re: Issue with /*comments*/ in style sheet relocating.

Thanks, I did submit a bug on the traveling CSS comments.
by JohnB
Tue Sep 28, 2010 8:22 am
Forum: Styles, Stylesheets and XML
Topic: Issue with /*comments*/ in style sheet relocating.
Replies: 4
Views: 1572

Issue with /*comments*/ in style sheet relocating.

Hi -

In an effort to document our various CSS styles, I've been adding comments to the style sheet. What I am seeing when I later open the style sheet in the text editor is that the /* comments */ are relocated to the top of the file, where they make no sense (i.e. they are out of context).

I had ...
by JohnB
Fri Sep 24, 2010 12:02 pm
Forum: Styles, Stylesheets and XML
Topic: Problem controlling headers with table stylesheets
Replies: 8
Views: 3344

Re: Problem controlling headers with table stylesheets

Yeah, I see I went down a rat hole after the headerless table stylesheet incident. I did think the stylesheet would default the header option, so I wasn't paying attention to it. Thanks for rescuing the newbie.

- John
by JohnB
Fri Sep 24, 2010 11:45 am
Forum: Styles, Stylesheets and XML
Topic: Problem controlling headers with table stylesheets
Replies: 8
Views: 3344

Problem controlling headers with table stylesheets

Hi -

I am fairly new to Flare and just started working with table style sheets, attempting to create standard templates for all to use. Pretty simple - first I created a 2-column table with a header. Then I cloned that stylesheet to create another table stylesheet with header and alternating ...
by JohnB
Wed Sep 01, 2010 7:01 am
Forum: Flare's General Discussion
Topic: Integrating Help with Microsoft Dynamics CRM - anyone?
Replies: 0
Views: 1215

Integrating Help with Microsoft Dynamics CRM - anyone?

Hi -

As the subject states, I'm hoping someone around here is familiar with this technology (we are using MS CRM 4.0) and has settled on a way to incorporate user assistance (whether it be WebHelp, WebHelp Plus, or HTML Help) with a customized "tenant-level" application. Microsoft seems to suggest ...
by JohnB
Wed Jul 21, 2010 8:30 am
Forum: WebHelp Mobile
Topic: Skin editor
Replies: 3
Views: 5386

Re: Skin editor

(Son, please, step away from mom and dad's computer before you hurt yourself.)

I was able to remedy this issue, thanks to Tech support, who said:

"The issue here is that the text of the "Home" link is taking on the purple "visited text" color. This color is explicitly set in the "visited" pseudo ...
by JohnB
Wed Jun 23, 2010 8:54 am
Forum: WebHelp Mobile
Topic: Skin editor
Replies: 3
Views: 5386

Skin editor

Hi -

I am experiencing some issues with the skin editor, as follows.

The Home button text in the default WebHelp Mobile skin is white when displaying a TOC, Index, etc. but is dark/unreadable when displaying a Help topic. There seems to be no way to change this in the Styles editor?

Also, in ...