Search found 56 matches

by HelenF
Wed Jan 24, 2018 5:59 am
Forum: Web-based Outputs
Topic: Customer wants to add bespoke content to HTML5 Help system
Replies: 4
Views: 1641

Customer wants to add bespoke content to HTML5 Help system

Hi, I'm fairly sure I've asked this question before so apologies for asking again but here goes...

Let's imagine I have a product called BIGPRODUCT and it has an extensive HTML5 Help system written in Flare 2017. The BIGPRODUCT Help is published to a Webserver.

Now let's imagine that a customer ...
by HelenF
Mon Apr 13, 2015 9:20 am
Forum: Microsoft CHM Help
Topic: .CHM deprecated?
Replies: 7
Views: 8206

Re: .CHM deprecated?

Thanks both. We already publish other documentation as HTML5 so the server setup is already done. It's looking like we'll make this another HTML5 deliverable.

Cheers
by HelenF
Thu Apr 02, 2015 6:47 am
Forum: Microsoft CHM Help
Topic: .CHM deprecated?
Replies: 7
Views: 8206

.CHM deprecated?

Hi, our developers have told us that the .chm format has been deprecated and want us to start producing our Help in another format. Is there a generally accepted successor to the .CHM format?

Thanks
Helen
by HelenF
Tue Feb 19, 2013 5:27 am
Forum: Flare's General Discussion
Topic: What will be in Flare 9?
Replies: 22
Views: 13870

What will be in Flare 9?

Hi, is there a way of finding out which fixes/enhancements are going to be in Flare 9?

Thanks
Helen
by HelenF
Thu Jan 03, 2013 3:48 am
Forum: Importing
Topic: 'Exclude Files' not being saved in import file
Replies: 2
Views: 1651

Re: 'Exclude Files' not being saved in import file

Thanks Dave, I will log it.
by HelenF
Thu Jan 03, 2013 3:03 am
Forum: Importing
Topic: 'Exclude Files' not being saved in import file
Replies: 2
Views: 1651

'Exclude Files' not being saved in import file

Hello, I am probably missing something here but hopefully one of you will be able to put me straight.

In my import file, I have various file types in the Import Files field. I want to exclude one specific topic file so I specify its filename in the Exclude Files field. I save the import file. But ...
by HelenF
Mon Dec 17, 2012 9:16 am
Forum: Web-based Outputs
Topic: html5 glossary-pluarl terms
Replies: 4
Views: 4679

Re: html5 glossary-pluarl terms

Hi, we have the same issue. Raised it as Feature Request #46929 in November 2011. Might be worth you raising it as well.
by HelenF
Fri Dec 14, 2012 9:40 am
Forum: Web-based Outputs
Topic: Mystery   in topic files
Replies: 14
Views: 14128

Re: Mystery   in topic files

Interesting. In every case so far (except one) there's an uppercase character next to the   so that's probably it. Thanks very much.

Cheers :)
by HelenF
Fri Dec 14, 2012 7:21 am
Forum: Web-based Outputs
Topic: Mystery   in topic files
Replies: 14
Views: 14128

Re: Mystery   in topic files

No, the non-breaking space is appearing in topics that have only been edited in Flare.
by HelenF
Fri Dec 14, 2012 3:36 am
Forum: Web-based Outputs
Topic: Mystery   in topic files
Replies: 14
Views: 14128

Mystery   in topic files

Hi, our translators have just spotted that is appearing in some of our topic files. There's no reason for our writers to have introduced them so I'm wondering if Flare has a habit of introducing them of its own accord. Does anyone known if this is a known issue?

We are using Flare 8 to build ...
by HelenF
Tue Nov 13, 2012 4:53 am
Forum: Microsoft CHM Help
Topic: Characters such as (c) and (R) not displaying correctly
Replies: 1
Views: 1711

Characters such as (c) and (R) not displaying correctly

I have a Help project where the output type is HTML Help. When I open one of the topics using Internal Text Editor the first line shows:
encoding="utf-8"

But when I build the Help and choose 'View Source' on the same compiled topic, the first line shows:
encoding="Windows-1252"
And some characters ...
by HelenF
Mon Oct 15, 2012 7:35 am
Forum: Printed Documentation Targets
Topic: Want a heading in PDF bookmarks but not in TOC proxy
Replies: 12
Views: 19315

Re: Want a heading in PDF bookmarks but not in TOC proxy

I tried the manual bookmark method but it didn't give me what I expected - it included the other bookmarks in my document, but not the "Table of Contents" heading which I had definitely bookmarked.

Strange behaviour.
by HelenF
Mon Oct 15, 2012 6:04 am
Forum: Printed Documentation Targets
Topic: Want a heading in PDF bookmarks but not in TOC proxy
Replies: 12
Views: 19315

Want a heading in PDF bookmarks but not in TOC proxy

I'm using Flare 8 to produce PDF output. I have a TOC proxy and above it the title "Table of Contents".

I would like "Table of Contents" to appear as the first bookmark in the PDF's bookmark pane, followed by "Chapter 1", "Chapter 2" and so on.

But I don't want it to be included in the list that ...
by HelenF
Thu Sep 27, 2012 9:25 am
Forum: Printed Documentation Targets
Topic: Crossrefs to bookmarks in snippets don't give correct pageno
Replies: 3
Views: 1760

Re: Crossrefs to bookmarks in snippets don't give correct pageno

In Flare 8, bookmarks in snippets are visible in the 'Insert Cross-Reference' dialog box.

When I build the PDF I get the error about cross-referenced topic not being part of the TOC, but when I open the PDF and click on the cross-reference it takes me to the correct location. The problem is that ...
by HelenF
Thu Sep 27, 2012 1:08 am
Forum: Printed Documentation Targets
Topic: Crossrefs to bookmarks in snippets don't give correct pageno
Replies: 3
Views: 1760

Crossrefs to bookmarks in snippets don't give correct pageno

Flare lets you insert bookmarks into snippets. But when you create a cross-reference to a bookmarked snippet, the page number in the cross-reference text doesn't get updated - it stays at 'page 1' even though the snippet may start on page 34 in the PDF.

And Flare reports an error about: "Cross ...
by HelenF
Tue Sep 04, 2012 3:23 am
Forum: Flare's General Discussion
Topic: Can a variable definition include another variable?
Replies: 10
Views: 7114

Re: Can a variable definition include another variable?

Feature request submitted - thanks.
by HelenF
Mon Sep 03, 2012 9:00 am
Forum: Flare's General Discussion
Topic: Can a variable definition include another variable?
Replies: 10
Views: 7114

Re: Can a variable definition include another variable?

VariableB is text that appears in the footer of a PDF document. Each PDF has different footer text - so I specify the footer text in each PDF's target file.

I don't think snippets work this way.
by HelenF
Mon Sep 03, 2012 3:47 am
Forum: Flare's General Discussion
Topic: Can a variable definition include another variable?
Replies: 10
Views: 7114

Can a variable definition include another variable?

Hi, will Flare let me use a variable within a variable?

I'm trying to set up this scenario:
VariableA = 'Company'
VariableB = 'Installing applications made by VariableA'

I've tried using the [%=VariableSet.variablename%] syntax within Variable B but it is treated as literal text.

Any other ideas ...
by HelenF
Mon Sep 03, 2012 2:28 am
Forum: Printed Documentation Targets
Topic: Avoiding page breaks between a graphic and it's intro
Replies: 6
Views: 3634

Re: Avoiding page breaks between a graphic and it's intro

Unfortunately the DIV idea won't work because my block elements are within a list - but I have found that setting "page-break-after: avoid;" on the intro element has the desired effect: the intro statement is moved onto the next page with the graphic.

Thanks for the suggestions.

Helen
by HelenF
Fri Aug 31, 2012 6:32 am
Forum: Printed Documentation Targets
Topic: Avoiding page breaks between a graphic and it's intro
Replies: 6
Views: 3634

Re: Avoiding page breaks between a graphic and it's intro

Is there a page-break-before=never option? I can't see it.

Thanks
by HelenF
Fri Aug 31, 2012 2:45 am
Forum: Printed Documentation Targets
Topic: Avoiding page breaks between a graphic and it's intro
Replies: 6
Views: 3634

Avoiding page breaks between a graphic and it's intro

Hi, I would like to find a way of avoiding page breaks between a graphic and it's preceding introductory statement, so that they are kept together on the same page. (I'm producing PDF output using Flare 8.)

I've tried setting page-break-before=avoid on the img class but that doesn't have any effect ...
by HelenF
Fri Aug 24, 2012 4:02 am
Forum: Printed Documentation Targets
Topic: How do I get document title to appear in footer?
Replies: 3
Views: 1853

Re: How do I get document title to appear in footer?

Thanks. I think Lisa's suggestion will work best for us - then all the documents can continue to share the same variable set and we supply the DocTitle on the target. Excellent idea. Thanks again :-)
by HelenF
Wed Aug 22, 2012 7:18 am
Forum: Printed Documentation Targets
Topic: How do I get document title to appear in footer?
Replies: 3
Views: 1853

How do I get document title to appear in footer?

I have a Flare 8 project containing the source and targets for multiple PDF files. I want each document's title to appear in the document's footer. To do this I have only used H1 for a document's title on the cover page; all my chapters start with a H2. I've included the variable Heading.Level1 in ...