MadCap Software Forums

I need to add an 'open a ticket' button and link to the output, in the header ideally

I remember using javascript to link the company logo to the top of the help, but it seems to do that automagically now.

I need to add an additional button and no idea where/how to do that. help is not helpful ...

ok, very familiar with most of this but not what I'm asking about. FYI, I've used that option to include only files linked and it's worked fine. Don't know what references would cause trouble but have never come across this - much more of an issue for topics to appear in search even tho they're not ...

I need to create documents, based on TOCs, that contain bits from product help and bits from support.

I will need PDFs as well as HTML, and it sure what you're saying about that.

Conditions won't be used in support docs or the new composite docs.

Would love to hear thoughts on this, and why you ...

Trying to decide whether to create a new project or just use a single one...
Unclear if I'm heading down the right path - one thing I've seen is that the only output supported is webhelp - and I will definitely want some PDFs, for pre-sales to deliver to potential customers. If true, that pretty ...

Several years ago I wrote a series of blog posts that cover these topics. If you are interested, you can find them here.
Unfortunately, this blog post uses the lightest shade I've seen and isn't really readable. FYI
Plus, it doesn't seem to mention anything about applying styles anyway, so will ...

Update - this seems to be pretty messed up. Created a new layout, using the defaults (default one only had one page, 'normal').
So new layout has title, l, r, empty etc - which are still not reflected in the page type dropdown.

Got the title page to work (no header, no footer) but the numbering is ...

Sadly, auto-suggestion is not working. at all. ever :(

But what I meant was - add a single definition, then when it changes, simply change the definition.

Vs a variable with multiple definitions - which I think is intended, for instance, to publish different 'versions' of help. You can set the ...

I can see all the details but not the big picture in the flare help, which is often the case.

What's the best practice for using variables like product name that will change at a certain point in time, and not need to change back?

I think in the past I've just changed the variable definition at ...

The tiles to use when dragging different panes to a new location in the layout are often on and in the way. Is there a specific way to get rid of these?

I can click around and eventually they go away, but that's not a good use of my time!

Any help appreciated, screenshot included

It's in the actual link properties. Right-click on the link and it shows the properties, with some options.

You may be able to set a default, but the way these are working now is pretty confusing. Several seem to do the exact same thing...

I used to use 'open in new window/tab' and the whole help ...

well, no wonder I couldn't remember alla this!
Thanks. Wish they would automate this...

Here you go.......

> Close Flare.
> Browse to the folder with your Flare project using Windows Explorer
> Delete the Analyzer and Output folder(or move the Output folder to a different location if you do not ...

I don't know why they need to make this so confusing - I don't see the r2 reference anywhere, it seems to just be called 2017

Also, is anyone using this yet? Since it overwrites, and there's really nothing in it (including large issues many have been requesting for years, or any improvements) I'm ...

Support often suggests deleting a file to fix issues - is it the content.cacbf in Analyzer folder? Before I restart flare to allow this, thought I'd check.

Also deleted things in Users folder, but don't think those files are too impactful.

Few issues, including my Flare window layout doesn't save ...

Wow, I've never had cause to use that but also somehow never came across this option - thanks!

One of the options in flare for link targets work the way I want, so all good on that. Still a bit fuzzy on those, as some seem to do exactly the same thing, but I got it working so all good.

I was ...

This has always just appeared by default, but currently is a generic icon.

Don't see where in the skin to set this, nor know why it's always just worked in other tools as well as Flare

tips appreciated, thx!

before - good question, as I thought I'd used 12 last year. Not sure if I just didn't notice this, or it changed w/ this R release.

Thanks for the link & info - what do you mean by 'in your master page' tho??

what is the ‘master page’ in html?
in Flare, this is only for print, so not sure where ...

SkinBorders.png
I want to remove (or reduce) the gray borders between the nav and main sections.

The color is one option, but was in a not very intuitive place.

I have succeeded in the past but it took a lot of trial and error. Right now, it looks correct in the skin but not in the output ...

So, the madcap doc on this is pretty obscure:
window? frame? hiding? 'new' also doesn't say it opens in a new browser window with no TOC/nav. removing all other framesets?
same frame? sheesh. would be nice if it were explained but looks like I'll have to try each one to see how it works

Target ...

This is working differently than before and really problematic.

Setting a link to open in New window/tab causes it, in the output, to open the topic without the left toc navigation.

How is this a good thing?

It looks like the only option is to use Target Frame = Same Frame now. But this doesn't ...

also curious what happened with those who ditched parallels?
may look into it again at some point, tho just bought parallels for a year so likely I'll adapt by then

ha! No, I start thinking I'm imagining things when there's such a weird combo of issues that nobody else is having. I know how to bang on things, for sure!

Maybe it was just that I was more used to parallels issues, but I found the integration with vmware clunky. Curious if you're mainly on mac, or ...

aha! you see, I'm not making it up! thank you!

it's always been sluggish/not worked, but now it never works.

When I tried vmware for using with flare, the integration between the mac and windows did not work as well as parallels. If I recall, it was things like copy/paste text and images. Since I ...

ah, using default medium, as recommended
target = html5, tho there's no way to associate the stylesheet? It's associated with the project...

The ui style never shows up in the picker. I've added it a few different ways and never see it, including directly via text in the stylesheet.

With the ...

I'm actually going to replace the stylesheet with an older one - I do use Flare to modify it, as I've not needed to customize too extensively.

Even looking at the stylesheet in sublime text, tho, I can see the style there but it does not show up in the picker. Which I want.

Are you 'applying the ...

I know the editor is meant to be new and improved but I'm having a hard time with it - maybe I just got used to the old unimproved way of doing things?

Updates are painful. New styles don't show up in the selectors, aren't applied in topics until they're closed and re-opened, and things I used to ...