Search found 394 matches

by cayennep
Tue Dec 07, 2010 11:21 am
Forum: Flare's General Discussion
Topic: stop flare trying to connect to the internet
Replies: 14
Views: 7619

stop flare trying to connect to the internet

I don't want the news and connection, for either flare or capture, when running this from home. I'm on a vm and when I turn on my work vpn on the windoze side, it blocks internet connection. Need the vpn to use/capture/doc the software.

Most programs allow this to be turned off, but I don't see ...
by cayennep
Tue Dec 07, 2010 11:20 am
Forum: Capture's General Discussion
Topic: stop capture trying to connect to the internet
Replies: 1
Views: 1602

stop capture trying to connect to the internet

I don't want the news and connection, for either flare or capture, when running this from home. I'm on a vm and when I turn on my work vpn on the windoze side, it blocks internet connection. Need the vpn to use/capture/doc the software.

Most programs allow this to be turned off, but I don't see ...
by cayennep
Tue Nov 16, 2010 4:27 pm
Forum: Flare's General Discussion
Topic: bogus links
Replies: 2
Views: 1174

bogus links

Every time I build for some targets, errors are reported about missing images.

These are not there, and I don't know why the build is trying to find them.

Any suggestions how to find bogus links? Obviously I can't click on them to find what links to them, since they're not there!

tia
by cayennep
Mon Nov 15, 2010 12:29 pm
Forum: Flare's General Discussion
Topic: rename webhelp output folder (solved)
Replies: 0
Views: 911

rename webhelp output folder (solved)

I've just seen where in the Target to rename a pdf file on publish, so that I can have a more formal name for the doc and consistent intuitive naming of the Targets.

However, I can't see how to do this for webhelp. I want to name the output folder differently from the Target name, is there a way to ...
by cayennep
Mon Nov 08, 2010 5:37 pm
Forum: Flare's General Discussion
Topic: Mobile help TOC doesn't expand
Replies: 5
Views: 1694

Re: Mobile help TOC doesn't expand

I've tested it - only other thing was About, and turning it on or off is the same. Not sure you understand what I'm saying here, this is what appears:

Table of Contents >

that's it

apple's iphone help shows a list of topics, which is clearly a lot better
have submitted a support issue & will ...
by cayennep
Mon Nov 08, 2010 5:01 pm
Forum: Flare's General Discussion
Topic: Mobile help TOC doesn't expand
Replies: 5
Views: 1694

Re: Mobile help TOC doesn't expand

this can't be changed? nobody else's help looks like this, it's highly undesirable to have to open the thing right at the start.

So not sure what you mean by 'normal' unless it means terrible!

Thanks for the reply, I hope there's a way 'round this.
by cayennep
Mon Nov 08, 2010 3:30 pm
Forum: Flare's General Discussion
Topic: General image guidelines for Flare, please
Replies: 11
Views: 5335

Re: General image guidelines for Flare, please

Thanks for this!
This is my experience, many things that should just work require troubleshooting, replies from madcap, and explanation of how to make it work.

And yes, the docs - which I'd read were really good, pre-purchase - are sorely lacking. I've tried to use the comment feature to let them ...
by cayennep
Mon Nov 08, 2010 3:24 pm
Forum: Flare's General Discussion
Topic: pdf images not resizing
Replies: 3
Views: 1660

Re: pdf images not resizing

this worked, think I got the same advice from madcap, thanks kindly

I don't understand why this should be the case, why pdf output would be different from word, and why I keep having to do special steps to achieve the 'default' and desired results.

I do appreciate all the suggestions and quick ...
by cayennep
Mon Nov 08, 2010 3:22 pm
Forum: Styles, Stylesheets and XML
Topic: how do I make mini-toc use a link style?
Replies: 6
Views: 3082

Re: how do I make mini-toc use a link style?

that's what I said in the first place, that I could do that - but it _should_ be based on the <a> class/style, instead of me just modifying the look.
by cayennep
Mon Nov 08, 2010 2:26 pm
Forum: Flare's General Discussion
Topic: Mobile help TOC doesn't expand
Replies: 5
Views: 1694

Mobile help TOC doesn't expand

I thought this worked at one point, but using both the default and my skins for mobile help, the first page displays two entries only - TOC and About

This is obviously not what you want - the TOC should be expanded so that the Level 1 topics display when you open the thing.

The webhelp that uses ...
by cayennep
Mon Nov 08, 2010 2:14 pm
Forum: Flare's General Discussion
Topic: TOC for Word and PDF NOT WORKING properly
Replies: 3
Views: 1480

Re: TOC for Word and PDF NOT WORKING properly

hi all, thanks

I did finally resolve this, the mc-header level was wrong as suggested
However, I did not modify this

additionally, there is only one way to change it - from Advanced view in the stylesheet, change that property
You can make the change using the simple view, but get an error each ...
by cayennep
Mon Nov 08, 2010 2:12 pm
Forum: Styles, Stylesheets and XML
Topic: how do I make mini-toc use a link style?
Replies: 6
Views: 3082

Re: how do I make mini-toc use a link style?

it doesn't, that's the trouble - it displays as bold black text, no blue, no underline

many of these 'default' things don't work as expected and it's a bit difficult to track down why.

I haven't modified either of these, but they do not display as links, as both of you suggest they should.

thanks ...
by cayennep
Wed Nov 03, 2010 2:11 pm
Forum: Flare's General Discussion
Topic: pdf images not resizing
Replies: 3
Views: 1660

pdf images not resizing

images resize beautifully in word without me having to do anything

However, in the pdf they are cut off on the right. Very inelegant way to handle!! Anybody having success with PDF output?

Nothing that seems obvious to fix this works - there are a lot of options that either aren't explained or don ...
by cayennep
Mon Nov 01, 2010 9:29 am
Forum: Flare's General Discussion
Topic: Thumbnail size
Replies: 9
Views: 4040

Re: Thumbnail size

o duh, thought I'd tried that but you're absolutely right

Thanks kindly
by cayennep
Fri Oct 29, 2010 3:39 pm
Forum: Flare's General Discussion
Topic: Thumbnail size
Replies: 9
Views: 4040

Re: Thumbnail size

But what if you want the actual thumbnail to display bigger?
the mc-thumbnail stuff allows you to set maximum height, but I want them to be bigger, so you can actually see what it is a bit more.

tx
by cayennep
Fri Oct 29, 2010 3:36 pm
Forum: Microsoft CHM Help
Topic: Thumbnail Hover Question
Replies: 1
Views: 1805

Re: Thumbnail Hover Question

hi

In case nobody's answered, this is a bug. if you look at flare's help without the window expanded it happens there too.

sigh
by cayennep
Tue Oct 26, 2010 2:32 pm
Forum: Flare's General Discussion
Topic: TOC for Word and PDF NOT WORKING properly
Replies: 3
Views: 1480

TOC for Word and PDF NOT WORKING properly

Use TOC depth for heading levels doesn't work in word/pdf output either. It is exactly reversing level 1 and 2, which is a pain and renders it useless.

This may be in office 2010 but will check another time.
by cayennep
Tue Oct 26, 2010 11:14 am
Forum: Styles, Stylesheets and XML
Topic: how do I make mini-toc use a link style?
Replies: 6
Views: 3082

how do I make mini-toc use a link style?

Do I have to set it up with blue, underline, etc, instead of just having it display as a link?? Suppose I can do that, but it's kinda odd
by cayennep
Tue Oct 26, 2010 10:56 am
Forum: Flare's General Discussion
Topic: Image position - left doesn't show, can't scroll
Replies: 7
Views: 2704

Re: Image position - left doesn't show, can't scroll

btw, this is now a registered bug and Flare is aware of it. Unfortunately we can't see our bugs, unless I'm missing something, but only that ^&*()form. It's case 20485

They said to use click or popup styles but it happens with these styles as well

best
by cayennep
Tue Oct 19, 2010 3:03 pm
Forum: Flare's General Discussion
Topic: conditions not working
Replies: 2
Views: 1669

conditions not working

I set some conditions, and they are definitely not working. Any tips what I could be doing wrong, if that's the cause, would be greatly appreciated.

I select text in a topic - paragraphs, lists - using the formatting bars so I'm sure I have the whole thing.
I select Format > Conditions and set to ...
by cayennep
Fri Oct 15, 2010 4:46 pm
Forum: Flare's General Discussion
Topic: blockquote not in Styles dropdown
Replies: 4
Views: 2006

Re: blockquote not in Styles dropdown

Thanks folks!
There are quite a lot of these 'tips and tricks' Glad you all are here! Would be great to have it in the docs, but maybe it is...

That list does come up - sometimes. I have to click a couple of times to get it, and sometimes by then the formatting's fubar.

Also, this is happening ...
by cayennep
Fri Oct 15, 2010 4:28 pm
Forum: Flare's General Discussion
Topic: where is the help filename set?
Replies: 2
Views: 1054

Re: where is the help filename set?

Thank you!
by cayennep
Fri Oct 15, 2010 3:49 pm
Forum: Flare's General Discussion
Topic: blockquote not in Styles dropdown
Replies: 4
Views: 2006

blockquote not in Styles dropdown

why is blockquote not available in the Styles dropdown, and is there any way to make it so?

Ideally it would be in the List styles, since there doesn't seem to be any list continue style (to indent something without bulleting or numbering it)

thx
by cayennep
Fri Oct 15, 2010 3:18 pm
Forum: Flare's General Discussion
Topic: where is the help filename set?
Replies: 2
Views: 1054

where is the help filename set?

I dug around and found this once, clearly, as one file is named correctly, but now can't find it.

How does the html help get the 'webhelp' name, and where can I change this?

thx
by cayennep
Fri Oct 15, 2010 3:15 pm
Forum: Flare's General Discussion
Topic: see images in editor that have thumbnail style applied
Replies: 1
Views: 1043

Re: see images in editor that have thumbnail style applied

btw, how to do this is by setting the medium to print - this is at the top of the topic in editor