Search found 108 matches

by devans
Mon Sep 05, 2016 4:21 pm
Forum: Source Control
Topic: Roll back entire project from within Flare
Replies: 2
Views: 2420

Re: Roll back entire project from within Flare

I don't use any version control software in conjunction with Flare but if you do, it should be a simple matter to check out the version you want while the newer versions of files remain.

In my situation, just using folders to backup, I would backup the Flare Content and Project folders every time ...
by devans
Tue Aug 23, 2016 8:08 pm
Forum: Printed Documentation Targets
Topic: Create two columns within a topic
Replies: 2
Views: 2314

Re: Create two columns within a topic

Sorry if this seems simplistic, but I would just put those short item lists into a two or three column table which is set to Autofit to Window. I'm not sure how screen readers would handle this.
by devans
Sun Aug 21, 2016 7:08 pm
Forum: Flare's General Discussion
Topic: Windows Security Warning
Replies: 1
Views: 1494

Re: Windows Security Warning

I also use Windows 7 and never get the security warning when starting up Flare.

This link has several ways to disable the security warning:

http://woshub.com/how-to-disable-open-f ... windows-7/

Regards.

Dora
by devans
Wed Aug 17, 2016 4:00 pm
Forum: Tips and Tricks
Topic: Search fails until refresh for some users
Replies: 6
Views: 6484

Re: Search fails until refresh for some users

You're probably right about the cache. I clear the cache and delete cookies at the same time so it's probably the cache causing the problem. But it definitely happens on PCs too. If I move the file for a topic and then click on that topic in the TOC, I get an error 404 File not found. If I clear the ...
by devans
Tue Aug 16, 2016 11:29 pm
Forum: Tips and Tricks
Topic: Search fails until refresh for some users
Replies: 6
Views: 6484

Re: Search fails until refresh for some users

I have just come across the exact same issue with a user. When I searched for a term, I got multiple hits. When he searched, nothing. I was thinking that the difference might be that I am constantly deleting cookies on my machine because otherwise there are times when new topics are not displayed in ...
by devans
Mon Aug 08, 2016 6:30 pm
Forum: Printed Documentation Targets
Topic: Word/PDF targets - page layout and breaks different
Replies: 2
Views: 1283

Re: Word/PDF targets - page layout and breaks different

A lot of things that work when outputting to PDF don't work when outputting to Word, e.g. title page images. I think it might be like printing a document and getting slightly different outputs with different printer drivers.

You probably need to create a separate target for your Word outputs and ...
by devans
Mon May 30, 2016 9:28 pm
Forum: Importing
Topic: Problems importing MS-Word docs
Replies: 2
Views: 1872

Re: Problems importing MS-Word docs

It sounds like inline formatting might be causing at least some of your problems. Your Word documents need to be really "clean" style-wise, to import cleanly, e.g. all formatting to be applied via styles otherwise you have to do some cleaning up when it gets into Flare. Not sure about the missing ...
by devans
Mon Jan 11, 2016 3:46 pm
Forum: Flare's General Discussion
Topic: Edit help with Top Navigation Home.htm
Replies: 2
Views: 1180

Re: Edit help with Top Navigation Home.htm

I'm using HTML5 Tripane, not TopNav, but I assume this setting is somewhere in the skin. Have you tried editing the various skin elements?
by devans
Thu Dec 17, 2015 8:53 pm
Forum: Web-based Outputs
Topic: WebHelp Highlight/Bold Search topic
Replies: 1
Views: 736

Re: WebHelp Highlight/Bold Search topic

Hi Sophia, I thought I knew the answer but now I'm not sure. If you open your Webhelp skin, on the General tab there is an option to Synchronize TOC. This highlights a selected topic when the TOC is displayed. I'm not sure if it will work for a search topic but it's worth a try.

Dora
by devans
Thu Dec 10, 2015 6:14 pm
Forum: Web-based Outputs
Topic: Very large product suites with TopNav HTML5
Replies: 9
Views: 3680

Re: Very large product suites with TopNav HTML5

That's why I stuck with the HTML5 Tripane format. It's not as modern (although I still think it looks good) and it means your users aren't going to become disorientated.
by devans
Thu Dec 10, 2015 6:05 pm
Forum: Source Control
Topic: Source control for single author
Replies: 3
Views: 2728

Re: Source control for single author

Do you actually need source control? I am single author too and I just keep my own backups. They haven't failed me yet!
by devans
Mon Dec 07, 2015 4:09 pm
Forum: Single-Sourcing
Topic: Creating multiple target output from one project
Replies: 2
Views: 1949

Re: Creating multiple target output from one project

Hi Christina,

There are separate stylesheets for print styles and online styles. If you open a topic, at the top of the screen there are buttons for Web/Print Layout and for Medium - Print or Non-Print. You can use the same styles for both print and HTML5 output but you need to format them ...
by devans
Thu Dec 03, 2015 6:12 pm
Forum: Flare's General Discussion
Topic: What types of businesses use Flare?
Replies: 3
Views: 13234

Re: What types of businesses use Flare?

Hi Paulie,

There are a lot of educational institutions on that list. I work for a software company and produce all our manuals using Flare.
by devans
Mon Oct 12, 2015 6:37 pm
Forum: Web-based Outputs
Topic: Changing book icon in TOC of HTML5 skin
Replies: 1
Views: 1259

Re: Changing book icon in TOC of HTML5 skin

I have inserted a different icon on some of my TOC entries in HTML5 output. To change that icon, I go into the topic General properties and select that icon in the Style Class field. I wouldn't like to have to do that on every single TOC entry though. It works because I only have a few topics with ...
by devans
Mon Sep 14, 2015 11:11 pm
Forum: Flare's General Discussion
Topic: Securing Access to Flare HTML5 Output
Replies: 3
Views: 4839

Re: Securing Access to Flare HTML5 Output

Our HTML5 output is only available to our customers. I can't tell you much about how it's done but I change the default.htm file to default.aspx and then users are forced to login with credentials we supply to them. Obviously our developers have written some code which does this authentication.
by devans
Mon Aug 10, 2015 7:08 pm
Forum: Flare's General Discussion
Topic: How to save a build log with v11?
Replies: 4
Views: 2440

Re: How to save a build log with v11?

Yay Madcap! After installing the latest updates, the new Compile Status column in the Build window is exactly what I was after.
by devans
Mon Jul 27, 2015 8:25 pm
Forum: Web-based Outputs
Topic: Build error after upgrading Flare to version 11
Replies: 3
Views: 1590

Re: Build error after upgrading Flare to version 11

Also try this one: "Flare 11 build process"
by devans
Mon Jul 27, 2015 8:24 pm
Forum: Web-based Outputs
Topic: Build error after upgrading Flare to version 11
Replies: 3
Views: 1590

Re: Build error after upgrading Flare to version 11

There's another topic where this is covered. Don't know how to link it but this is the title: "Build fail Could not find a part of path ErrorID=10086".

I searched for "10086" because I thought I remembered it.
by devans
Sun Jul 26, 2015 6:43 pm
Forum: Web-based Outputs
Topic: Users require multiple outputs
Replies: 9
Views: 2489

Re: Users require multiple outputs

Sorry, Jenco, more ideas! It's still going to be a huge amount of work for you if you have hundreds of customers. It might be easier for you to publish all your manuals together and instead get the programmers to do the work - i.e. they could put a logon on each manual so that customers could only ...
by devans
Sun Jul 26, 2015 6:37 pm
Forum: Web-based Outputs
Topic: Users require multiple outputs
Replies: 9
Views: 2489

Re: Users require multiple outputs

Sorry, it's a different TOC you'd need for each customer - just copy and paste the TOC entries for the appropriate manuals into that TOC. I think that would be easier than trying to maintain different conditions for each customer. You could use the same target (e.g. HTML5) and change the Master TOC ...
by devans
Sun Jul 26, 2015 6:31 pm
Forum: Web-based Outputs
Topic: Users require multiple outputs
Replies: 9
Views: 2489

Re: Users require multiple outputs

That seems really inefficient. The only thing I can suggest is that you maintain all your documents in one project and then produce a separate target for each customer which contains the full subset of their documents. At least that way, they get them all in one location rather than having to access ...
by devans
Thu Jul 23, 2015 11:03 pm
Forum: Web-based Outputs
Topic: Users require multiple outputs
Replies: 9
Views: 2489

Re: Users require multiple outputs

My situation is similar in that we have a number of separate applications and customers may use one or more of these applications.

I have one large project that includes the documentation for all the applications and they are all published in our HTML5 help. I guess it means that users have access ...
by devans
Thu Jul 02, 2015 9:46 pm
Forum: Flare's General Discussion
Topic: text being deleted and duplicated
Replies: 2
Views: 932

Re: text being deleted and duplicated

This has happened to me as well but not for a while so I'm a bit hazy on the details. When it does happen, I do a quick undo and am then very careful about where my cursor is when I try again. In fact, I might even insert a new blank paragraph and cut and paste the relevant bullet point into it ...
by devans
Thu Jul 02, 2015 9:37 pm
Forum: Printed Documentation Targets
Topic: Word Output
Replies: 18
Views: 19874

Re: Word Output

Lots of interesting information and suggestions, thanks. I do have Disable Master Pages ticked, and basically everything works ok except that original issue with the footers. Sounds like there's plenty of experimenting I can do though to tweak things and make them work better.
by devans
Wed Jul 01, 2015 4:13 pm
Forum: Printed Documentation Targets
Topic: Word Output
Replies: 18
Views: 19874

Re: Word Output

Thanks to both of you for your suggestions. I will look into running headers, Wclass.

Dorcutt, my target is linked to a Master Page Layout on the General tab. The Master Page on the Advanced tab is set to Default. I think I remember reading that master pages are used for online outputs while master ...