Search found 348 matches

by ajturnersurrey
Thu Aug 30, 2018 6:51 am
Forum: Web-based Outputs
Topic: How do I set the default HTML5 skin?
Replies: 6
Views: 2843

Re: How do I set the default HTML5 skin?

I think the XML editor can only pick up general items from the skin - not tried colours, the project I'm currently working on has a white backdrop!
If you preview a topic as the target, once it has a default skin set, it is mostly there (eg the component skins required by master page come into ...
by ajturnersurrey
Thu Aug 30, 2018 3:37 am
Forum: Web-based Outputs
Topic: How do I set the default HTML5 skin?
Replies: 6
Views: 2843

Re: How do I set the default HTML5 skin?

In your Target, under the Skin tab, you set the default for general and component skins.
If you make that Target your primary, then that is how you will see things you are working on in the XML Editor.
by ajturnersurrey
Wed Aug 29, 2018 1:35 am
Forum: Flare's General Discussion
Topic: Changing page layouts
Replies: 5
Views: 3782

Re: Changing page layouts

To start you in the right direction: you will want to identify the page layout to use in the properties of items in your TOC.
On the printed output tab you choose a chapter or page layout break type and which page layout and page type within that layout to use from that point onwards. Do that again ...
by ajturnersurrey
Tue Aug 28, 2018 3:22 am
Forum: Web-based Outputs
Topic: Publish failed: The parameter is incorrect. (code 550)
Replies: 7
Views: 5512

Re: Publish failed: The parameter is incorrect. (code 550)

Have you tried switching your "Connection Mode" from Passive (default) to Active. I experienced Flare timing out and failing because our IT had tweaked something that changed the mode. In an ftp program it will try one mode then try the other if the first didn't work but Flare won't wait that long ...
by ajturnersurrey
Fri Aug 24, 2018 4:44 am
Forum: Flare's General Discussion
Topic: Flare always switches back to Ribbon interface
Replies: 4
Views: 4977

Re: Flare always switches back to Ribbon interface

Have you gone to File menu > Options, picked Interface tab, selected Tool Strip and pressed OK?
Not sure if there is another way to change global application options.
by ajturnersurrey
Fri Aug 03, 2018 6:57 am
Forum: Flare's General Discussion
Topic: Workaround for inserting variable into Output Folder path
Replies: 1
Views: 1087

Re: Workaround for inserting variable into Output Folder pat

It thinks you need the resources folder for any images if you have not chosen to embed images in the Word target file.
by ajturnersurrey
Thu Jul 26, 2018 6:41 am
Forum: Styles, Stylesheets and XML
Topic: Bullet points in PDF output
Replies: 4
Views: 2149

Re: Bullet points in PDF output

Maybe post a picture to show us where the bullets are aligning.

In the case I mentioned, where the list item text gets spread around the tags the bullet aligns with the bottom of the list item text, and it generally happens just for a few bullets.

Are your bullets image files that you have chosen ...
by ajturnersurrey
Thu Jul 26, 2018 2:28 am
Forum: Styles, Stylesheets and XML
Topic: Bullet points in PDF output
Replies: 4
Views: 2149

Re: Bullet points in PDF output

There are lots of things that could be doing this.
I suggest you first look in the Text Editor view at how your list tags are nested.
<ul>
<li>
<p>List item words here
</p>
</li>
<li>
.....
</ul>

I have sometimes found bullets out of line with text where something here has got out of line ...
by ajturnersurrey
Wed Jul 25, 2018 2:39 am
Forum: Printed Documentation Targets
Topic: PDF FILE SIZE
Replies: 2
Views: 1651

Re: PDF FILE SIZE

The only three times I have experienced pdf file size issues in the past 8 years using Flare have been:
1. down to overly high resolution images included - the solution to which involved altering some of my preferred image rules;
2. to fit within ZenDesk file limits routinely required me to zip ...
by ajturnersurrey
Wed Jul 18, 2018 2:15 am
Forum: Web-based Outputs
Topic: Renaming topics in small way glitch for top nav
Replies: 0
Views: 733

Renaming topics in small way glitch for top nav

I have a top nav target which is close to release, so I have been making just one or two tiny tweaks before rebuilding the target.
Doing this I have noticed that Flare is happy for you to alter a topic name in a tiny way, such as change capitalisation, remove a hyphen or a stray space from the topic ...
by ajturnersurrey
Thu Jul 12, 2018 2:53 am
Forum: Printed Documentation Targets
Topic: Poor resolution in images in published word document
Replies: 2
Views: 1880

Re: Poor resolution in images in published word document

I couldn't actually see your images in the linked document but this issue comes up over and over again.
The thread below is pretty comprehensive about things that might go wrong:
https://forums.madcapsoftware.com/viewtopic.php?f=13&t=19404

My top tip is only let a graphics application (Madcap ...
by ajturnersurrey
Tue Jul 10, 2018 2:02 am
Forum: Web-based Outputs
Topic: Coronado Template href
Replies: 2
Views: 1205

Re: Coronado Template href

Does it 'not work' on building the target, in a preview or xml viewer?
I do wonder if you are including the necessary path, or if you are just looking at the default text before the link has been checked.

I have made my own tiles based on that template, editing the Home.htm topic as you describe ...
by ajturnersurrey
Fri Jul 06, 2018 6:20 am
Forum: Web-based Outputs
Topic: Security issues in Fortify On Demand static code analysis
Replies: 6
Views: 5550

Re: Security issues in Fortify On Demand static code analysi

Very interesting - thanks for posting.
by ajturnersurrey
Wed Jul 04, 2018 2:11 am
Forum: Printed Documentation Targets
Topic: pdf preview niggle
Replies: 0
Views: 789

pdf preview niggle

Does anyone else get this?

There is a graphical element in my page layout bluedot.png. If I preview a topic as pdf output Flare takes hold of this image and doesn't let go.
I can't build my target, because I get "Build failed: The process cannot access the file 'P:\........\bluedot.png' because it ...
by ajturnersurrey
Thu Jun 28, 2018 5:17 am
Forum: Printed Documentation Targets
Topic: Autonumbering of dropdown not showing up in pdf-toc
Replies: 1
Views: 938

Re: Autonumbering of dropdown not showing up in pdf-toc

I can't offer a good fix, but have been exploring similar things myself.

Flare doesn't seem to be able to recognise an auto-number as a distinct item, even though it will display in situ, if it occurs within a dropdown. You will find the same issue if you try to cross-reference to the item.

The ...
by ajturnersurrey
Wed Jun 27, 2018 3:14 am
Forum: Web-based Outputs
Topic: Case-Sensitive Matches in Search Results
Replies: 3
Views: 1491

Re: Case-Sensitive Matches in Search Results

Weird but true!

I searched for "near" in my output and got 0 matches.
Searched for "NEAR" and got 8 matches (none of them uppercase - so I guess that is sort of case-insensitive!)

Up to now I had only tested output for keywords relevant to our products - with satisfactory results.
I do have a ...
by ajturnersurrey
Wed Jun 20, 2018 7:08 am
Forum: Flare's General Discussion
Topic: matching docs to company fonts - thoughts?
Replies: 5
Views: 2534

Re: matching docs to company fonts - thoughts?

I am happy to go with company style (to a point).

I try to make online outputs look very close to website look-and-feel - same colours, fonts etc... ~100% on home page and >90% after that. (They did choose free to embed fonts, so I put these in a Fonts folder to call up with @font-face, and link ...
by ajturnersurrey
Tue Jun 19, 2018 1:04 am
Forum: Flare's General Discussion
Topic: How to number rows in table automatically?
Replies: 2
Views: 1514

Re: How to number rows in table automatically?

I use a pargraph style with autonumbers to do this. Interested to hear if there are any other ways to do it.
by ajturnersurrey
Thu Jun 14, 2018 7:07 am
Forum: Flare's General Discussion
Topic: Deleting unused files
Replies: 4
Views: 3069

Re: Deleting unused files

If you look at the list through the Analysis tab More Reports > Unused Items (Flare 2018) you can select as many items as you like and press the big red X. (Before 2018 you had to do it from Analyzer.)
If I were you I'd be very wary about doing this though - my projects always have some 'unused ...
by ajturnersurrey
Tue Jun 12, 2018 3:50 am
Forum: Web-based Outputs
Topic: Home page design inspiration
Replies: 6
Views: 3095

Re: Home page design inspiration

In a similar small company set up, if I am looking for things to offer up to sales/marketing people as suggestions I make lots of use of images from pixabay.com and thenounproject.com
by ajturnersurrey
Thu Jun 07, 2018 1:19 am
Forum: Web-based Outputs
Topic: Page not found
Replies: 3
Views: 1391

Re: Page not found

I have made the page return by removing the item from the TOC and adding it again, then rebuilding the target ...
but no idea why it was not properly connected last time, so unsure whether or when the glitch might return.
by ajturnersurrey
Wed Jun 06, 2018 7:30 am
Forum: Web-based Outputs
Topic: Page not found
Replies: 3
Views: 1391

Page not found

There is one page in my topnav output which is "not found" in my most recent build.

I have checked that it does really exist - the topic has been published to the right place rather than accidentally deleted.

I do have "Synchronize navigation elements with TOC entries" switched on, so it is ...
by ajturnersurrey
Wed Jun 06, 2018 1:49 am
Forum: Printed Documentation Targets
Topic: Images intermittently not displayed in PDF output
Replies: 1
Views: 946

Re: Images intermittently not displayed in PDF output

Two possibilities come to mind:
(a) are these very complex images? When I have used complex 600dpi visio images (more than 1MB each) Flare has occasionally opted out of rendering them, sometimes when building the pdf target, sometimes in xml editor too. Saving them as a 300dpi version in Capture and ...
by ajturnersurrey
Fri May 25, 2018 3:00 am
Forum: Flare's General Discussion
Topic: Word counts
Replies: 3
Views: 2731

Re: Word counts

You get a word count and a snippet count in Analyzer Statistics. I haven't played with Flare 2018 yet as it messes up my Capture images, but if the Analyzer functionality has indeed moved inside Flare you should be able to see that.
by ajturnersurrey
Thu May 24, 2018 3:22 am
Forum: Flare's General Discussion
Topic: Word counts
Replies: 3
Views: 2731

Re: Word counts

Do you have Lingo?
When you open your project in Lingo you get stats about the translation effort required under File > Compute Statistics. You get a word/segment/character count which not only tells you how many are in each of the files you are looking to translate, but also the adjusted number ...