Search found 76 matches

by kathryngz
Wed Jun 17, 2015 10:09 am
Forum: Capture's General Discussion
Topic: Poor resolution of callouts in PDF from Capture
Replies: 3
Views: 3050

Re: Poor resolution of callouts in PDF from Capture

Version 11 is much better, but the text in callouts is still somewhat distorted. I discovered something that might help others dealing with this issue. If the font looks pixelated in Capture, it's not going to look any better in Flare itself or PDF. For instance, I chose Calibri 10 pt, and it looked...
by kathryngz
Wed May 13, 2015 1:56 pm
Forum: Web-based Outputs
Topic: Moving to HTTPS from HTTP for Madcap Flare 8 project
Replies: 11
Views: 9864

Re: Moving to HTTPS from HTTP for Flare project - any troubl

I think Flare 10 provides that. On the target Warnings tab there's a checkbox for "Use target build warnings instead of global settings" or you can set it for all projects on the current computer in File | Options | Build. I tried this in Flare 11 to solve the problem with Flare changing ...
by kathryngz
Wed Apr 29, 2015 5:01 pm
Forum: Web-based Outputs
Topic: Add Custom Content to Header
Replies: 32
Views: 962458

Re: Add Custom Content to Header

You can add it to the new Flare 11 Toolbar skin file. On the Setup tab of the Toolbar skin is the "Custom JavaScript to include in Toolbar page" option. Kellie, thanks! Unfortunately, the Toolbar tab doesn't appear to be included in the frameless skin. However, I played with solutions fro...
by kathryngz
Wed Apr 29, 2015 11:15 am
Forum: Web-based Outputs
Topic: Add Custom Content to Header
Replies: 32
Views: 962458

Re: Add Custom Content to Header

Update: I just found a post that may have the answer:
viewtopic.php?f=13&t=20922

I promise I looked and didn't see this one before <wry grin>. I'll post an update after I try the solution.

Kathryn
by kathryngz
Wed Apr 29, 2015 10:05 am
Forum: Web-based Outputs
Topic: Add Custom Content to Header
Replies: 32
Views: 962458

Re: Add Custom Content to Header

I found this post and thought it was exactly what I wanted... until I opened Flare's new frameless skin and found that the Toolbar tab has disappeared! flare_html5_frameless_skin.png Is anyone aware of a way I can still add jQuery to the skin? I'm comfortable doing that, if I just know where to do i...
by kathryngz
Wed Mar 04, 2015 5:19 pm
Forum: Mimic Output
Topic: Problem with GotoPrevious actions and transitions
Replies: 0
Views: 8568

Problem with GotoPrevious actions and transitions

I'm having a problem with one of my movies. On most frames in this movie, I've added Previous and Next arrows. In the arrow properties, I specified the actions of GotoPrevious and GotoNext respectively. In the Frame Transition properties, I specified a display time of 1 second and selected the check...
by kathryngz
Thu Feb 19, 2015 3:38 pm
Forum: Capture's General Discussion
Topic: Unable to set condition on a rectangle
Replies: 0
Views: 1354

Unable to set condition on a rectangle

I have a png screen shot to which I've added a rectangle. I have conditions in my Flare project which I want to apply to the rectangle. When I open the rectangle properties, I can see the conditions, but I can't select them. If I click Select All, all conditions are applied... but that kinds of defe...
by kathryngz
Fri Nov 21, 2014 10:23 am
Forum: Styles, Stylesheets and XML
Topic: My style window disappeared and I can't get it back
Replies: 2
Views: 1533

Re: My style window disappeared and I can't get it back

I lost my Find window, but I didn't want to reset to the factory layout because I'd made some customizations.

I got the Find window back by choosing Window > Layouts > Select Layout and selecting the name of my custom layout.
by kathryngz
Wed Nov 19, 2014 10:57 am
Forum: Tips and Tricks
Topic: Keeping Titles Synchronized
Replies: 3
Views: 2930

Re: Keeping Titles Synchronized

Dave, what you said is true--but I discovered by trial and error that if you don't set the topic title in Properties (i.e., if you leave it blank so it picks up the H1 tag), the HTML title tag is left blank. I needed the HTML title tag and the H1 title tag to stay synchronized. The only way I could ...
by kathryngz
Wed Nov 12, 2014 2:12 pm
Forum: Tips and Tricks
Topic: Keeping Titles Synchronized
Replies: 3
Views: 2930

Keeping Titles Synchronized

Here's how I set up my project so that a topic title only has to be updated in one place. I needed to keep the following synchronized: The title at the top of the document (in an h1 tag) The title in the HTML title tag The Topic Title attribute on the Topic Properties tab of the Properties dialog Th...
by kathryngz
Wed Nov 12, 2014 11:23 am
Forum: Flare's General Discussion
Topic: Ordered list in snippet shows up as plain text w/o bullets
Replies: 8
Views: 4141

Re: Ordered list in snippet shows up as plain text w/o bullets

Nita, that was exactly the problem. I must have unintentionally chosen that option when I inserted the snippet. So I just learned something new--I can imagine situations where the text option would be helpful, even though this wasn't one of them :)

Thanks so much!

Kathryn
by kathryngz
Wed Nov 12, 2014 11:12 am
Forum: Flare's General Discussion
Topic: Ordered list in snippet shows up as plain text w/o bullets
Replies: 8
Views: 4141

Ordered list in snippet shows up as plain text w/o bullets

I have an ordered list in a snippet: <body> <p>Berries:</p> <ul> <li>Raspberries</li> <li>Blueberries</li> <li>Blackbarries</li> </ul> </body> In the snippet, it looks as I would expect it to: Berries: Raspberries Blueberries Blackberries But when I insert the snippet into a document, the bullets ar...
by kathryngz
Wed Oct 22, 2014 2:58 pm
Forum: Styles, Stylesheets and XML
Topic: Expand TOC by default
Replies: 17
Views: 12833

Re: Expand TOC by default

Does anyone know if this functionality is available in Flare 10? I've looked but can't find it. But technically it has to be possible, because the book containing the startup topic is always expanded by default. I just want the whole TOC to be expanded by default (it's a very small TOC).
by kathryngz
Tue Aug 19, 2014 8:57 pm
Forum: Mimic's General Discussion
Topic: Recording PowerPoint or Google Slides
Replies: 2
Views: 3098

Recording PowerPoint or Google Slides

Has anyone been able to use Mimic to record themselves giving a PowerPoint or Google Slides presentation? When I try, Mimic only captures the first slide, even though it captures my narration for the first and subsequent slides.

Kathryn
by kathryngz
Tue Aug 19, 2014 8:24 pm
Forum: Mimic's General Discussion
Topic: Windows Media Encoder Error when trying to record a video
Replies: 4
Views: 5668

Re: Windows Media Encoder Error when trying to record a video

Just had the same issue. Thanks to your post, I was able to resolve it quickly!
by kathryngz
Thu Jul 03, 2014 10:37 am
Forum: Styles, Stylesheets and XML
Topic: "Real" quotation marks
Replies: 35
Views: 17909

Re: "Real" quotation marks

So now we're up to Flare 10 and I'd like to revisit this topic. I just got some translated documents back that are literally filled with "undeclared" entities. Search and replace is not an option, both because of the number of entities and the high probability of error (i.e., something une...
by kathryngz
Sat Jun 28, 2014 2:10 pm
Forum: Microsoft CHM Help
Topic: How do I get high quality images in my output files?
Replies: 20
Views: 25802

Re: How do I get high quality images in my output files?

Steve, thanks for the helpful information. I didn't realize we were talking about two different things: display resolution and resampled resolution. I'll take your advice and play around to try to find the best (re)solution. :)

Kathryn
by kathryngz
Sat Jun 28, 2014 1:56 pm
Forum: Capture's General Discussion
Topic: How can I find the schema used for .props files?
Replies: 3
Views: 2806

Re: How can I find the schema used for .props files?

Thank you for the information, Nita and Jennifer. In the files props files I've created so far, only the <shape> tags have contained text for translation. I suspect those are the only tags, but without a schema, I can't tell for sure. Good idea to contact Support--I'll let you know what I find out.
by kathryngz
Wed Jun 25, 2014 3:12 pm
Forum: Capture's General Discussion
Topic: How can I find the schema used for .props files?
Replies: 3
Views: 2806

How can I find the schema used for .props files?

Our translation house is asking for the schema. I assume it's not MadCap.xsd, but I could be wrong. Anyone know?
by kathryngz
Wed Jun 25, 2014 9:38 am
Forum: Flare's General Discussion
Topic: Page Layout not being applie properly, defaults to another
Replies: 5
Views: 2580

Re: Page Layout not being applie properly, defaults to another

I am having the same issue and I and tried the solutions suggested above--i.e., I made sure I saved the document before switching to text editor, and I also made sure the right page layout was specified on the Printed Output tab of the TOC entry. The page layout I want it to use is named "qrg&q...
by kathryngz
Tue Jun 24, 2014 3:21 pm
Forum: Microsoft CHM Help
Topic: How do I get high quality images in my output files?
Replies: 20
Views: 25802

Re: How do I get high quality images in my output files?

I was glad to find this thread, because I've been having the same problem with images that are reduced in quality in PDF output. Paul, how did you set the DPI to 150 - 200 in Capture? The only options I have on the Flare Print tab of the profile are 72, 96, 300, or 400. When I chose 300, it made the...
by kathryngz
Fri Jun 20, 2014 10:40 am
Forum: Capture's General Discussion
Topic: double objects on image when modifying an image
Replies: 5
Views: 4281

Re: double objects on image when modifying an image

I had the same problem with double objects, one of which was flattened and the others not. As I tried different things, here's what I discovered: The problem only happened with png files. I couldn’t replicate it with bmp or jpg files. The problem only occurred when doing a Save As the first time w...
by kathryngz
Thu Jun 19, 2014 4:25 pm
Forum: Capture's General Discussion
Topic: Can't crop a new image
Replies: 8
Views: 6448

Re: Can't crop a new image

The Crop tool is grayed out for me too. However, I was able effectively to "crop" the image by doing the following: 1. Double-click the image to display File Properties (or right-click the image and choose File Properties ). 2. Click the Appearance tab. 3. Under Canvas Size, specify the de...
by kathryngz
Tue May 20, 2014 8:57 am
Forum: MadCap Lingo General Discussion
Topic: Best Practices for Using a Termbase?
Replies: 3
Views: 3795

Re: Best Practices for Using a Termbase?

Update: I learned from an online presentation that variables should only be used in translations for things you don't translate, such as a part number. Also, I played around with a test termbase and learned how it works. Essentially, you enter terms and their translations in the term base. In Lingo'...
by kathryngz
Wed May 14, 2014 12:05 pm
Forum: MadCap Lingo General Discussion
Topic: Best Practices for Using a Termbase?
Replies: 3
Views: 3795

Best Practices for Using a Termbase?

Hi all, I just used Lingo for the first time to translate online help for a web application. I was really pleased with Lingo's features! We had a problem, though, unrelated to Lingo, but which I think Lingo could help us solve. When I got the translated files back from the translators, they had not ...